Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at DoubleTree by Hilton Winston-Salem - University?
A: Yes, cribs are available for guests.
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Q: Are down/feather pillows available at DoubleTree by Hilton Winston-Salem - University?
A: Down/feather pillows are available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are foam pillows available at DoubleTree by Hilton Winston-Salem - University?
A: Foam pillows are available.
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Q: Are luxury linen types available at DoubleTree by Hilton Winston-Salem - University?
A: Luxury linen types are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are rollaway beds available at DoubleTree by Hilton Winston-Salem - University?
A: Rollaway beds are available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are sofa beds available at DoubleTree by Hilton Winston-Salem - University?
A: Sofa beds are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is a down/featherbed available at DoubleTree by Hilton Winston-Salem - University?
A: A down/featherbed is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is a duvet available at DoubleTree by Hilton Winston-Salem - University?
A: A duvet is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is a pillow-top mattress available at DoubleTree by Hilton Winston-Salem - University?
A: A pillow-top mattress is not available.
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Q: Is a portable play yard-type crib available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, cribs are available at DoubleTree by Hilton Winston Salem - University.
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Q: Is a traditional crib available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, cribs are available at DoubleTree by Hilton Winston-Salem - University.
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Q: What is the fee for a crib at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, cribs (infant beds) are provided free of charge." "They are subject to availability; it is highly recommended to request one in advance of your stay by contacting the hotel directly or adding it to your reservation notes.
Q: What is the thread count of the bed linens provided at DoubleTree by Hilton Winston-Salem - University?
A: The standard bed linens provided at DoubleTree by Hilton hotels, including the DoubleTree by Hilton Winston-Salem - University, feature a 250 thread count. These signature linens are part of the "Sweet Dreams® by DoubleTree" bedding collection and are made from a crisp, durable cotton-polyester blend sateen with a white-on-white mini-stripe pattern.
Guest Services
Q: Are complimentary toll-free calls available at DoubleTree by Hilton Winston-Salem - University?
A: Complimentary toll-free calls are not available.
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Q: Do you have to be a hotel guest to visit the DoubleTree by Hilton Winston-Salem - University or dine at the restaurants?
A: No, you do not have to be a registered hotel guest to visit the DoubleTree by Hilton Winston-Salem - University or to dine at its on-site restaurant and bar; its facilities are open to the general public. DoubleTree Restaurant + Bar currently serves breakfast only. The Bar is open Tuesday through Saturday from 5:00 PM to 9:00 PM. Certain hotel amenities—such as the outdoor pool and the 24-hour fitness center—are strictly reserved for overnight hotel guests.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at DoubleTree by Hilton Winston-Salem - University?
A: We do not offer Resort or Day Passes for access to our amenities.
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Q: Does DoubleTree by Hilton Winston-Salem - University deliver a complimentary newspaper to guest rooms?
A: Complimentary newspaper delivery to guest rooms is not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer a complimentary newspaper in the lobby?
A: A complimentary newspaper in the lobby is not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer babysitting services?
A: Babysitting services are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer complimentary coffee in lobby?
A: Complimentary coffee in the lobby is available.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer complimentary in-room coffee or tea?
A: The rooms are equipped with a coffeemaker. In-room tea is not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer complimentary long distance calls?
A: Complimentary long distance calls are not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University provide complimentary concierge desk service?
A: DoubleTree by Hilton Winston-Salem - University does not provide complimentary concierge desk service.
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Q: Is a safe deposit box available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, an in-room safe is available in the rooms at DoubleTree by Hilton Winston-Salem - University.
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Q: Is a voltage converter available at DoubleTree by Hilton Winston-Salem - University?
A: A voltage converter is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is an electrical adapter available at DoubleTree by Hilton Winston-Salem - University?
A: An electrical adapter is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is grocery shopping service available at DoubleTree by Hilton Winston-Salem - University?
A: Grocery shopping service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is same-day dry cleaning available at DoubleTree by Hilton Winston-Salem - University?
A: Same-day dry cleaning is available Mon-Fri, clothes must be at desk by 8am.
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Q: Is the front desk open 24 hours at DoubleTree by Hilton Winston-Salem - University?
A: The front desk (reception) at the DoubleTree by Hilton Winston-Salem - University is open 24 hours a day. You can reach the front desk at +1 336-767-9595.
Q: Is there a concierge or guest services desk available at DoubleTree by Hilton Winston-Salem - University?
A: A concierge or guest services desk is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is valet cleaning available everyday at DoubleTree by Hilton Winston-Salem - University?
A: Valet cleaning is available at DoubleTree by Hilton Winston-Salem - University. Mon-Fri clothes must be at the desk by 8am.
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Q: Is valet dry cleaning available at DoubleTree by Hilton Winston-Salem - University?
A: Valet dry cleaning is available at DoubleTree by Hilton Winston-Salem - University Mon-Fri.
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Q: Is wake-up call service available at DoubleTree by Hilton Winston-Salem - University?
A: Wake-up call service is not available.
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Q: What languages are spoken by the staff at DoubleTree by Hilton Winston-Salem - University?
A: The staff at the DoubleTree by Hilton Winston-Salem - University primarily speak English. Additionally, some booking platforms note that Japanese is also spoken by staff members at the property.
Room Entertainment
Q: Do the rooms at DoubleTree by Hilton Winston-Salem - University come with an AM/FM clock radio?
A: Yes
Q: Does DoubleTree by Hilton Winston-Salem - University have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, the rooms at DoubleTree by Hilton Winston-Salem - University have 42-inch HDTVs.
Sources: [1]
Swimming Pools
Q: Are floatation devices allowed in the pool at DoubleTree by Hilton Winston-Salem - University?
A: Yes
Q: Are pool towels provided at DoubleTree by Hilton Winston-Salem - University?
A: Pool towels are available.
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Q: Are there any pool restrictions at DoubleTree by Hilton Winston-Salem - University (e.g., swimwear policy)?
A: The DoubleTree by Hilton Winston-Salem - University does not publish any unique or highly restrictive swimwear policies or pool rules online. Guests are expected to wear proper, family-friendly swimwear (e.g., swimsuits, trunks, or rash guards); street clothes, undergarments, and denim cut-offs are generally prohibited in the water to maintain pool hygiene and filtration. The outdoor pool is seasonal and typically open from May 25 to September 7. Children must be supervised by an adult, as there is typically no lifeguard on duty at standard hotel pools. For specific concerns (e.g., modest swimwear or specialized athletic gear) contact the hotel's front desk at +1 336-767-9595 to confirm on-site rules.
Q: Are there any poolside activities available at DoubleTree by Hilton Winston-Salem - University?
A: Poolside activities are not available at DoubleTree by Hilton Winston-Salem - University. The hotel features an outdoor pool where guests can relax next to a fire pit.
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Q: Are there lockers available at the pool or fitness center at DoubleTree by Hilton Winston-Salem - University?
A: Lockers are not available at the pool or fitness center.
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Q: Can I bring food and drinks to the pool area at DoubleTree by Hilton Winston-Salem - University?
A: DoubleTree by Hilton Winston-Salem - University does not publish a highly specific, restrictive policy regarding outside food and drinks at their outdoor pool"; "No Glass Containers: any food or drinks you bring must be in plastic, aluminum, or paper containers (such as cans, plastic bottles, or tumblers)"; "No Active Poolside Service: the hotel's on-site restaurant... currently only serves breakfast, and the bar is open Tuesday through Saturday from 5:00 PM to 9:00 PM. Because there is no dedicated daytime poolside food or beverage service, guests are generally permitted to bring their own personal snacks and drinks to enjoy on the pool deck or at the adjacent patio/picnic area (which features a fire pit and barbecue grills)"; "Keep It Personal: small personal snacks and drinks are perfectly fine, [but] bringing large coolers, catering-sized spreads, or setting up major outside food setups directly on the pool deck may be restricted"; "For any specific questions or to ask about using their barbecue grills, you can contact the front desk directly at +1 336-767-9595.
Q: Can I host a private pool event at DoubleTree by Hilton Winston-Salem - University?
A: you generally cannot host a strictly private pool event where the pool is closed off exclusively for your group." "their outdoor pool is a shared amenity reserved for all overnight hotel guests." "The hotel has an outdoor patio and function space near the pool. You may be able to reserve or rent this adjacent space for a gathering, though other hotel guests will still have access to the pool itself." "If your event involves guests staying overnight, you can book a block of rooms, which would grant your attendees access to the pool during standard operating hours." "Contact the hotel's event planning team: (336) 767-9595; 5790 University Parkway, Winston-Salem, NC 27105.
Q: Does DoubleTree by Hilton Winston-Salem - University have a lap pool or swim lanes?
A: The DoubleTree by Hilton Winston-Salem - University does not have a lap pool or designated swim lanes." "The hotel features a standard, seasonal outdoor leisure pool with a surrounding pool deck, sun loungers, and an adjacent fire pit." "It is designed primarily for relaxation and casual swimming rather than lap swimming or athletic training.
Q: Does DoubleTree by Hilton Winston-Salem - University have a pool for fitness or water aerobics?
A: does not have a pool designed for fitness, lap swimming, or water aerobics." "features a seasonal outdoor pool located next to a fire pit, which is designed primarily for leisure and relaxation." "does not offer water aerobics classes or structured water fitness programs." "provides a 24-hour fitness center equipped with treadmills, ellipticals, and weights.
Q: Does DoubleTree by Hilton Winston-Salem - University have a poolside bar or restaurant?
A: The DoubleTree by Hilton Winston-Salem - University does not have a poolside bar or restaurant.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a swimming pool?
A: Yes, the DoubleTree by Hilton Hotel Winston Salem - University has an outdoor pool. open from Memorial day to Labor day.
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Q: Does DoubleTree by Hilton Winston-Salem - University have an age restriction for the pool?
A: The DoubleTree by Hilton Winston-Salem - University does not have an age restriction for the pool.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer poolside cabanas for rent?
A: Poolside cabanas are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer poolside service or waitstaff?
A: The DoubleTree by Hilton Winston-Salem - University does not offer poolside service or waitstaff.
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Q: Does the DoubleTree by Hilton Winston-Salem - University have a children's pool?
A: A children's pool is not available at the DoubleTree by Hilton Winston-Salem - University. The hotel offers an outdoor pool.
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Q: Is the pool accessible to guests with disabilities at DoubleTree by Hilton Winston-Salem - University?
A: Yes, the pool at the DoubleTree by Hilton Winston-Salem - University is accessible to guests with disabilities. The hotel features a wheelchair-accessible outdoor pool, accessible routes to the pool area, and a self-operating swimming pool hoist/lift to assist guests with entering and exiting the water.
Q: Is the pool at DoubleTree by Hilton Winston-Salem - University indoor or outdoor?
A: The DoubleTree by Hilton Winston-Salem - University has an outdoor pool open Memorial Day to Labor day.
Sources: [1]
Q: Is the pool at DoubleTree by Hilton Winston-Salem - University open year-round?
A: No, the pool at the DoubleTree by Hilton Winston-Salem - University is not open year-round. It is a seasonal outdoor pool that typically opens for the summer season (generally from late May through early September).
Q: Is the pool heated at DoubleTree by Hilton Winston-Salem - University?
A: The pool at the DoubleTree by Hilton Winston-Salem - University is not heated. The hotel features a seasonal outdoor pool that is open during the warmer months of the year.
Q: Is there a lifeguard on duty at DoubleTree by Hilton Winston-Salem - University?
A: No, there is no lifeguard on duty at the outdoor pool at the DoubleTree by Hilton Winston-Salem - University." "the pool operates on a 'swim at your own risk' basis." "Guests (especially children) should be supervised by an adult at all times when using the pool area.
Q: Is there a pool for adults only at DoubleTree by Hilton Winston-Salem - University?
A: An adults-only pool is not available at DoubleTree by Hilton Winston-Salem - University. The hotel features an outdoor pool.
Sources: [1]
Q: What are the operating hours for the pool at DoubleTree by Hilton Winston-Salem - University?
A: The outdoor pool at the DoubleTree by Hilton Winston-Salem - University is seasonal and typically open daily from 10:00 AM to 10:00 PM during the swimming season.
Q: What is the maximum pool depth at DoubleTree by Hilton Winston-Salem - University?
A: The maximum pool depth at the DoubleTree by Hilton Winston-Salem - University is 5 feet. The seasonal outdoor pool ranges in depth from 3 feet to 5 feet.
Fitness Facilities
Q: Are elliptical machines available at DoubleTree by Hilton Winston-Salem - University?
A: Elliptical machines are available.
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Q: Are fitness classes offered at DoubleTree by Hilton Winston-Salem - University?
A: Fitness classes are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are personal trainers available at the fitness center in DoubleTree by Hilton Winston-Salem - University?
A: Personal trainers are not available at the fitness center.
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Q: Are there free weights at DoubleTree by Hilton Winston-Salem - University?
A: Free weights are available in Fitness Center.
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Q: Are there weight machines at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University has a 24-hour fitness center that includes weight-training equipment." "Weight machines (including weight-training machines)
Q: Does DoubleTree by Hilton Winston-Salem - University have cardiovascular equipment?
A: DoubleTree by Hilton Winston-Salem - University has cardiovascular equipment in its 24-hour fitness center, including treadmills, ellipticals, and a stationary bike.
Q: Does DoubleTree by Hilton Winston-Salem - University offer exercise bikes?
A: DoubleTree by Hilton Winston-Salem - University does not offer exercise bikes.
Sources: [1]
Q: Does the DoubleTree by Hilton Winston-Salem - University have a fitness center?
A: Yes, the DoubleTree by Hilton Winston-Salem - University has a fitness center.
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Q: Does the fitness center at DoubleTree by Hilton Winston-Salem - University provide complimentary towels and water?
A: Yes
Q: Does the gym at DoubleTree by Hilton Winston-Salem - University have treadmills?
A: The 24-hour fitness center at the DoubleTree by Hilton Winston-Salem - University does have treadmills." "In addition to treadmills, the gym is equipped with other cardio machines (such as ellipticals and a stationary bike) and free weights.
Q: In which year was the fitness equipment at DoubleTree by Hilton Winston-Salem - University most recently replaced?
A: 2015
Q: Is additional fitness equipment available at DoubleTree by Hilton Winston-Salem - University?
A: Additional fitness equipment is not available. The hotel offers a fitness center.
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Q: Is the fitness center at DoubleTree by Hilton Winston-Salem - University accessible to all guests, or only certain room categories?
A: The fitness center at DoubleTree by Hilton Winston-Salem - University is a general hotel amenity and is accessible to all guests. It is a 24-hour fitness center.
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Q: Is the fitness center extensive or limited at DoubleTree by Hilton Winston-Salem - University?
A: The fitness center at DoubleTree by Hilton Winston-Salem - University is well-equipped and modern rather than limited. It offers 24/Hour Access. Modern equipment includes cardio machines (including treadmills), a Peloton bike, free weights/dumbbells, and an exercise bench.
Q: Is there an extra fee to use the fitness center at DoubleTree by Hilton Winston-Salem - University?
A: There is no extra fee to use the fitness center at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there strength training equipment at DoubleTree by Hilton Winston-Salem - University?
A: DoubleTree by Hilton Winston-Salem - University has strength training equipment in its 24-hour fitness center: dumbbells, a weight bench, a squat rack, and free weights.
Q: What are the operating hours of the fitness center at DoubleTree by Hilton Winston-Salem - University?
A: Our fitness center is open 24 hours.
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Q: What kind of exercise equipment is available in the fitness center at DoubleTree by Hilton Winston-Salem - University?
A: The 24-hour fitness center at the DoubleTree by Hilton Winston-Salem - University is equipped with standard exercise equipment, including cardio equipment (treadmills and ellipticals), strength training equipment (free weights/dumbbells and basic weight/strength training equipment), and additional amenities (workout benches, wall-mounted mirrors, and flat-screen TVs).
Q: What's the name of the fitness center at DoubleTree by Hilton Winston-Salem - University?
A: The fitness center at the DoubleTree by Hilton Hotel Winston Salem - University does not have a unique or branded name; it is referred to as the hotel's 24-hour fitness center (or 24-hour gym).
Q: Where is the fitness center located at DoubleTree by Hilton Winston-Salem - University?
A: located on-site at the hotel (5790 University Parkway, Winston-Salem, NC); accessible to registered guests at any time using their room key; ask the front desk for specific directions within the building (exact floor or hallway)
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: Extra blankets and pillows are not available in the rooms.
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Q: Are there any laundry service promotions or discounts at DoubleTree by Hilton Winston-Salem - University?
A: There are no active promotions or discounts specifically for laundry services at DoubleTree by Hilton Winston-Salem - University. The hotel offers dry cleaning and laundry services for an additional fee, typically charged at standard, per-item rates. General hotel promotions (Hilton Honors Discount / Advance Purchase up to 17%; AAA/CAA up to 10%; Senior Rate up to 6%; Military Family Rate; Experience the Stay Package which may include on-property credit that could sometimes be applied to incidental charges like laundry but requires confirmation with the front desk). For potential unadvertised guest packages or alternatives, contact the front desk at (336) 767-9595.
Q: Are there self-service laundry facilities available on site at DoubleTree by Hilton Winston-Salem - University?
A: Self-service laundry facilities are available at DoubleTree by Hilton Winston-Salem - University.
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Q: Can I request dry cleaning at DoubleTree by Hilton Winston-Salem - University?
A: Dry cleaning services are available at DoubleTree by Hilton Winston-Salem - University Mon-Fri
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Q: Does DoubleTree by Hilton Winston-Salem - University provide laundry bags or hampers in the rooms?
A: Laundry bags or hampers are not available in the rooms.
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Q: Has DoubleTree by Hilton Winston-Salem - University received any official cleanliness or sanitation certification?
A: The DoubleTree by Hilton Winston-Salem - University has received official cleanliness and sanitation recognition through two primary channels: Hilton CleanStay Program: As a Hilton brand property, the hotel officially adheres to the Hilton CleanStay program, developed in collaboration with Lysol (Reckitt) and the Mayo Clinic; it mandates rigorous cleaning protocols, including the use of hospital-grade disinfectants, a "CleanStay" room seal to verify that no one has entered the room since it was cleaned, and targeted disinfection of high-touch areas. DEKRA Certification: The property is officially certified by DEKRA Certification, Inc., a globally recognized, independent third-party testing, inspection, and certification organization; DEKRA provides independent audits (such as their Safe HOST or Trusted Facility standards) to verify that hospitality venues are consistently maintaining strict health, safety, and hygiene protocols in line with international guidelines.
Q: How do I arrange laundry service at DoubleTree by Hilton Winston-Salem - University?
A: Laundry service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: How often does housekeeping come at DoubleTree by Hilton Winston-Salem - University?
A: housekeeping is provided daily." "if you prefer less frequent service, want to opt-out, or need to request extra towels and amenities, you can customize your preferences by contacting the front desk at any time during your stay.
Q: Is same-day laundry service available at DoubleTree by Hilton Winston-Salem - University?
A: Same-day laundry service is available Mon-Fri.
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Q: Is there a fee for laundry services at DoubleTree by Hilton Winston-Salem - University?
A: Laundry services are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a nightly refresh service available at DoubleTree by Hilton Winston-Salem - University?
A: A nightly refresh service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: What enhanced hygiene or cleanliness protocols are in place at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University follows the Hilton CleanStay program (developed in collaboration with RB and the Mayo Clinic); Hilton CleanStay Room Seal placed on guest room doors to guarantee no one has entered since cleaning and sanitizing; deep cleaning of the 10 high-touch areas in guest rooms (light switches, door handles, TV remotes, thermostats, faucets, telephone keypads); de-cluttered rooms with reduced/removed paper amenities (guest directories, pens, notepads); complimentary disinfecting wipes provided in guest rooms; flexible housekeeping allowing guests to opt out of staff entering rooms; increased cleaning frequency in public areas (lobby, elevators, public restrooms) using hospital-grade disinfectants; hand sanitizer and disinfecting wipe stations at primary entrances and high-traffic public areas; enhanced, frequent deep-cleaning protocols for the 24-hour fitness center; contactless services via the Hilton Honors app including digital key, contactless check-in, and contactless check-out.
Q: What is the turnaround time for laundry service at DoubleTree by Hilton Winston-Salem - University?
A: Laundry service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: What laundry services are available at DoubleTree by Hilton Winston-Salem - University?
A: Laundry services are not available at DoubleTree by Hilton Winston-Salem - University.
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Meeting Facilities
Q: Are meeting facilities at DoubleTree by Hilton Winston-Salem - University available for booking by non-guests?
A: Yes, the DoubleTree by Hilton Hotel Winston Salem - University offers meeting rooms and space for gatherings.
Sources: [1]
Q: Can I arrange for additional meeting supplies or equipment at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can arrange for additional meeting supplies and equipment at the DoubleTree by Hilton Winston-Salem - University. Audiovisual (A/V) Equipment: You can rent advanced A/V equipment directly through the hotel to support presentations, slideshows, or speeches. Connectivity: High-speed wireless internet access is available in the meeting rooms. Business & Administrative Support: The hotel offers access to a 24-hour business center, copying, faxing, and administrative services. Catering & Setup: They have an on-site professional catering and events team that can assist with custom room configurations, food and beverage menus, and coordinating any specific setup needs. To request specific equipment, discuss pricing, or coordinate supplies for your event, you should contact the hotel's event planning team directly. You can submit an event request through the official Hilton website or call the property directly at (336) 767-9595.
Q: Can I book meeting rooms at DoubleTree by Hilton Winston-Salem - University for a half-day event?
A: Yes, you can book meeting rooms at the DoubleTree by Hilton Winston-Salem - University for a half-day event. The hotel features approximately 6,000 square feet of flexible event space across 7 meeting rooms. The Situation Room: fixed boardroom for up to 12 people. Square A & B: flexible space accommodating 10 to 50 people. Salem Ballroom: capacity up to 120 people. Serendipity Ballroom: 3,105 sq. ft., can host up to 350–450 people or be divided into Serendipity A, B, and C. For small meetings (up to 35 people) you can often search for and instantly book meeting spaces online through the Hilton booking portal. For larger events or custom half-day packages, submit a Request for Proposal (RFP) through the Hilton website or contact the hotel's sales and events team at (336) 767-9595 for specific half-day rental rates, catering options, and audiovisual setup assistance.
Q: Does DoubleTree by Hilton Winston-Salem - University have meeting facilities available for events?
A: Yes, DoubleTree by Hilton Winston Salem - University has meeting rooms available for events. The hotel also states, "We have the stylish space and resources you need for your next gathering."
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Q: Does DoubleTree by Hilton Winston-Salem - University provide catering services for meetings or events?
A: Catering services for meetings or events are available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: How many meeting rooms are available at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University offers 7 meeting and event spaces. These spaces total approximately 6,000 square feet of flexible meeting area and include: Serendipity Ballroom (3,100 sq ft, divisible into Serendipity A, B, and C), Salem Ballroom (2,100 sq ft), Square A/B (flexible event space usable as one room or split into Square A and Square B), Situation Room (fixed boardroom accommodating up to 12 people).
Q: Is there a dedicated event planner available for meetings at DoubleTree by Hilton Winston-Salem - University?
A: DoubleTree by Hilton Winston-Salem - University provides dedicated event planning and support services for meetings and gatherings. The hotel employs on-site event and catering professionals (such as a Catering Sales Manager) who assist with organizing events. They offer space setup and configuration for 5,991 square feet of flexible event space, including the 3,100-square-foot Serendipity Ballroom (divisible into three breakout rooms) and other smaller meeting venues. They coordinate catering and dining options. They assist with group room blocks (helping reserve blocks of 10 to 25 guest rooms) and set up a complimentary custom attendee website for guests to book rooms. You can initiate planning by submitting a Request for Proposal (RFP) through the Hilton website or by contacting the hotel's sales and catering department.
Q: What is the maximum capacity of the largest meeting room/facility at DoubleTree by Hilton Winston-Salem - University?
A: The largest meeting facility at the DoubleTree by Hilton Winston-Salem - University is the Serendipity Ballroom (Serendipity Ballroom ABC). This 3,105-square-foot space has a maximum capacity of up to 480 people. Depending on layout: Reception 450; Theatre 350; Banquet 200; School Room (Classroom) 150; Conference 100; U-Shape 75; Square 50.
Q: What is the maximum meeting space available in the largest room at DoubleTree by Hilton Winston-Salem - University?
A: The largest meeting room at DoubleTree by Hilton Winston-Salem - University is the Serendipity Ballroom (Serendipity ABC). It offers a maximum of 3,105 square feet (dimensions 69' x 45'; 15-foot ceiling). Capacities by layout: Reception up to 450; Theater/Auditorium up to 350; Banquet up to 200; Classroom up to 150.
Q: What is the total meeting room space at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University has a total of 5,991 square feet of meeting and event space (often rounded to 6,000 square feet). This space is divided across 7 meeting rooms, with the largest single room setup (the Serendipity Ballroom) offering 3,105 square feet of space.
Q: What types of meeting rooms are available at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Hotel Winston-Salem - University offers approximately 6,000 square feet of flexible meeting and event space across 7 distinct meeting rooms. Serendipity Ballroom (Serendipity ABC): Total Size: 3,105 sq. ft.; Capacity: Up to 350–480 guests depending on the layout; Flexibility: can be used as one large ballroom or divided into smaller configurations (Serendipity A, B, or C: 1,035 sq. ft. each; Serendipity AB: 2,070 sq. ft.). Salem Ballroom (Salem Room): Size: 2,100 sq. ft.; Capacity: Accommodates up to 120 guests. Square A & B: Total Size: 578 sq. ft.; Capacity: Up to 50 people (or about 30 classroom-style); Can be split into two smaller rooms (Square A or Square B) at 289 sq. ft. each. Situation Room: Size: 238 sq. ft.; Type: Fixed Board Room; Capacity: Up to 12 people.
Meeting Supplies
Q: Are wall charts available at DoubleTree by Hilton Winston-Salem - University?
A: Wall charts are not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Reservations Policies
Q: Can I make a reservation without a credit card at DoubleTree by Hilton Winston-Salem - University?
A: No, you cannot make a reservation without a credit or debit card at the DoubleTree by Hilton Winston-Salem - University." "The hotel and Hilton's corporate booking policies require a valid credit or debit card to guarantee and confirm your reservation." "No Cash Accepted: The hotel does not accept cash for reservations or room payments." "Check-In Requirements: Upon arrival, you must present a physical photo ID and a valid credit card matching the name on the reservation." "Security Deposit: The hotel requires a damage/incidental deposit (typically around $250) at check-in, which must be collected via credit card.
Q: Can I pay for the deposit with a credit card at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can pay for the deposit with a credit card at the DoubleTree by Hilton Winston-Salem - University. The hotel requires a valid credit card or debit card at check-in for the room payment and incidental deposit. Cash is not accepted at this property. Upon arrival, a temporary hold (deposit) will be placed on your credit card to cover potential damages or incidental charges. This hold is released after check-out, subject to a room inspection, and typically takes up to 7 business days to reflect back on your card depending on your bank.
Q: Do children stay free at DoubleTree by Hilton Winston-Salem - University?
A: children 17 to 18 years old and younger can stay for free when occupying their parent or guardian's room and using existing bedding
Q: Does DoubleTree by Hilton Winston-Salem - University accept credit card authorization forms?
A: Yes, like most Hilton properties, the DoubleTree by Hilton Winston-Salem - University accepts credit card authorization forms for third-party payments (such as when a company or another individual is paying for a guest's room and tax)." "Because Hilton does not use a single universal form across all locations, you must follow their specific property guidelines to submit one." "Request a Secure Link: Due to modern PCI compliance and credit card security standards, many Hilton and DoubleTree properties prefer not to receive credit card details via standard email or fax. Instead, they typically send a secure, digital payment link (often through a platform like Sertifi) to the cardholder to safely authorize the charges." "Specify Authorized Charges: When completing the authorization, you will be able to specify exactly what the card should cover (e.g., 'Room and Tax only' or 'All Charges' including incidentals)." "Submit in Advance: You should request and complete this process at least 3 to 5 business days prior to the guest's arrival to ensure it is processed and attached to the reservation in time." "Phone: +1 336-767-9595" "Email: INTWU_DT_Hotel@hilton.com" "Address: 5790 University Pkwy, Winston-Salem, NC 27105
Q: How can I modify or cancel my reservation at DoubleTree by Hilton Winston-Salem - University?
A: Please contact the hotel directly at +1 336-767-9595 or email INTWU_DT_Hotel@hilton.com for assistance with modifying or canceling your reservation.
Sources: [1]
Q: Is a credit card required to secure my rate at DoubleTree by Hilton Winston-Salem - University?
A: Yes, a valid credit card is required to secure your rate and guarantee your reservation at the DoubleTree by Hilton Winston-Salem - University. No cash accepted for reservations or at check-in. You must present a physical credit card (or debit card) along with a government-issued photo ID when you check in. The hotel will place a temporary hold on your card at check-in to cover taxes, fees, and potential incidentals.
Q: What amenities are complimentary at DoubleTree by Hilton Winston-Salem - University?
A: Complimentary amenities at DoubleTree by Hilton Winston-Salem - University include free WiFi and free self-parking.
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Q: What is DoubleTree by Hilton Winston-Salem - University's policy on lost and found items?
A: The DoubleTree by Hilton Winston-Salem - University follows standard Hilton brand guidelines for lost and found items. If you believe you left an item behind, you should contact the hotel directly as soon as possible; the front desk or housekeeping will need to verify if the item has been turned in. Phone Number: +1 336-767-9595. Address: 5790 University Parkway, Winston-Salem, NC 27105. Many Hilton properties utilize automated third-party lost-and-found platforms (such as ileftmystuff.com or chargerback.com); if you call, the front desk may direct you to submit an online report through one of these portals. You will need to provide a detailed description of the item, your room number, and the dates of your stay. If your item is located, the hotel will coordinate its return. Guests are typically responsible for the cost of shipping and handling to have the item mailed back; the hotel or their third-party partner will send a link to pay for a shipping label online before dispatch. Hotels generally hold non-valuable lost items for 30 to 90 days before they are donated, discarded, or disposed of. Valuable items (like electronics, jewelry, or wallets) may be held longer or turned over to local law enforcement if unclaimed. Recommendation: Call the front desk at (336) 767-9595 immediately so they can log your inquiry and check the physical lost-and-found inventory.
Q: What is the cancellation policy at DoubleTree by Hilton Winston-Salem - University?
A: The cancellation policy varies depending on the rate type booked, reservation dates, and booking platform. Flexible rates booked directly through Hilton can typically be canceled for free up to 24 to 48 hours before scheduled check-in. Promotional, prepaid, or advance-purchase rates are usually non-refundable and canceling typically forfeits the entire cost. Third-party bookings must follow the cancellation policy specified by the booking provider (e.g., Expedia, Booking.com, Hotels.com). To check the specific policy for a reservation, log into your Hilton Honors account, go to "Stays" or "Activity," and select "Rate details & policies" or "View/Edit Stay." You can also contact the hotel front desk at +1 336-767-9595.
Q: What is the deposit required to book a room at DoubleTree by Hilton Winston-Salem - University?
A: A refundable damage deposit of $250 is required upon arrival. This is collected via credit card at check-in and is typically refunded within 7 days of check-out, subject to a successful inspection of the room." "If you are traveling with a pet, there is a $100 non-refundable fee (for pets up to 50 lbs)." "Standard bookings generally require a valid credit card to hold the reservation, but prepayment or booking deposits vary depending on the specific rate or package selected (such as non-refundable advance purchase rates).
Q: What is the policy on incidental charges at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, the policy on incidental charges and check-in deposits includes: You must present a government-issued photo ID and a valid credit card or debit card at check-in. The hotel does not accept cash for room payments or incidental deposits. A temporary authorization hold will be placed on your card at check-in to cover the cost of your room, taxes, plus an additional deposit for potential incidental charges. Standard Hilton-family properties typically hold between $50 to $100 as a pending authorization. This hold is released by your bank after check-out, provided no incidental charges are made. Because incidental hold amounts can fluctuate depending on whether you use a debit card versus a credit card, contact the front desk at (336) 767-9595 prior to arrival to confirm the exact hold amount for your dates. Other potential fees: administrative fee of $250 weekly per accommodation; smoking fee up to $250 for smoking in a guest room; pet fee $100 non-refundable (service animals exempt); $75 fee for early check-in or late check-out; self-parking is complimentary.
Room Inventory
Q: Are all guestrooms at DoubleTree by Hilton Winston-Salem - University non-smoking?
A: Yes, all guestrooms at DoubleTree by Hilton Winston-Salem - University are non-smoking. A fee of up to $250.00 will be assessed for smoking in a guest room.
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Q: Are connecting rooms available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, connecting rooms are available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are smoking rooms available at DoubleTree by Hilton Winston-Salem - University?
A: Smoking rooms are not available at DoubleTree by Hilton Winston-Salem - University. A fee will be assessed for smoking in a guest room, and designated outdoor smoking areas are available.
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Q: Are there any outdoor spaces or gardens at DoubleTree by Hilton Winston-Salem - University?
A: Yes, the DoubleTree by Hilton Winston Salem - University has an outdoor pool open Memorial Day to Labor Day.
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Q: Do any rooms have a balcony or patio at DoubleTree by Hilton Winston-Salem - University?
A: None of the rooms at DoubleTree by Hilton Winston-Salem - University have a balcony or patio.
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Q: How many floors does DoubleTree by Hilton Winston-Salem - University have?
A: Number of floors for DoubleTree by Hilton Winston-Salem - University: 6 floors.
Q: How many rooms are at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University has 150 guest rooms, which includes 16 suites.
Q: How many suites are at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University features 13 suites (alongside 145 deluxe guest rooms, for a total of 158 accommodations).
Q: What are the extra person charges at DoubleTree by Hilton Winston-Salem - University?
A: Children aged 18 and younger can stay for free when occupying their parent or guardian's room and using existing bedding. Specific extra-person charges for additional adults may apply and vary depending on room type, booking platform, and property policies. Contact the hotel at (336) 723-2911 or check your booking confirmation to verify any additional fees.
Q: What is the maximum guest room occupancy at DoubleTree by Hilton Winston-Salem - University?
A: The maximum guest room occupancy at DoubleTree by Hilton Winston-Salem - University is 4 guests per room.
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Bars
Certification
Q: Is DoubleTree by Hilton Winston-Salem - University certified by a globally recognized sustainable certification program?
A: The hotel is not listed as being certified by a globally recognized sustainable certification program.
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Hotel Security
Q: Are there security cameras in public areas at DoubleTree by Hilton Winston-Salem - University?
A: Yes, there are security cameras (CCTV) in the public and common areas at the DoubleTree by Hilton Winston-Salem - University." "CCTV in common/public areas" "Exterior security cameras monitoring the driveway, parking, and outside of the property" "24-hour security and front desk services
Q: Do guests need a room key to access the floors at DoubleTree by Hilton Winston-Salem - University?
A: guests do not need to scan a room key inside the elevator to access the guest floors. you will need your room key (either a physical keycard or a Hilton Honors Digital Key) for general building access, as the hotel requires a keycard to enter the building's exterior doors (especially after hours) to maintain guest safety.
Q: Does the DoubleTree by Hilton Winston-Salem - University have guest evacuation plans in case of an emergency?
A: Yes, the DoubleTree by Hilton Winston-Salem - University has guest evacuation plans in place. In-room evacuation maps: a detailed floor plan is posted on the back of every guest room door indicating location, nearest emergency exits, stairwells, and designated outdoor assembly area. Emergency alarms: equipped with audible and visual fire alarm systems to alert guests. Staff training: hotel staff are trained in emergency response procedures to guide guests and coordinate with local emergency services. Accessibility accommodations: guests can notify the front desk to arrange a Personal Emergency Evacuation Plan (PEEP) or ensure staff are aware of room location to provide direct assistance during an evacuation.
Q: Does the health club facilities (pool/gym) at DoubleTree by Hilton Winston-Salem - University require a key for entry?
A: Yes, the health club facilities (including the 24-hour fitness center and the seasonal outdoor pool) at the DoubleTree by Hilton Winston-Salem - University require a key for entry. You can access these facilities using either a physical key card provided at the front desk upon check-in or a Digital Key via the Hilton Honors mobile app on your smartphone to unlock the fitness center and pool gates contactlessly.
Q: Is there 24-hour security staff on-site at DoubleTree by Hilton Winston-Salem - University?
A: 24-hour security staff is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: What are DoubleTree by Hilton Winston-Salem - University security procedures?
A: DoubleTree by Hilton Winston-Salem - University implements several standard security procedures, safety features, and guest policies to ensure a secure environment." "Key Card Access: Guest rooms and restricted areas require electronic key card access." "Digital Key & Contactless Services: Guests can utilize contactless check-in and check-out, including using a digital key via the Hilton Honors app to access their rooms." "24-Hour Front Desk: The reception desk is staffed 24 hours a day to monitor the lobby and assist guests with security or safety concerns." "Identification Requirements: Guests must present a government-issued photo ID and a matching credit or debit card at check-in. Cash is not accepted." "Age Restrictions: Guests under the age of 21 can only check in if accompanied by a parent or official guardian." "Registered Guests Only: To maintain building security, only registered guests are permitted in the guestrooms." "In-Room Safes: Each guest room is equipped with an in-room safety deposit box to secure personal valuables." "Fire & Gas Safety: The property is equipped with smoke detectors, carbon monoxide detectors, and fire extinguishers." "Health & Hygiene: The hotel follows Hilton’s global cleaning and disinfection protocols (such as the Hilton CleanStay program)." "For specific emergency protocols or to report a security concern during a stay, guests are advised to contact the 24-hour front desk directly or dial 911 in an emergency.
Phone & Fax Information
Q: What is the main phone area code at DoubleTree by Hilton Winston-Salem - University?
A: The main phone area code for the DoubleTree by Hilton Winston-Salem - University is 336.
Sources: [1]
Local Area & Office Transportation
Q: Does DoubleTree by Hilton Winston-Salem - University offer free local transportation?
A: DoubleTree by Hilton Winston-Salem - University does not offer free local transportation. Airport shuttle service is also not available.
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Q: Is there public transportation near DoubleTree by Hilton Winston-Salem - University?
A: Yes, there is public transportation near the DoubleTree by Hilton Winston-Salem - University (located at 5790 University Parkway). The local public transit system is operated by the Winston-Salem Transit Authority (WSTA). Nearest Bus Stop: University Parkway at Plaza North Shopping Center, about a 10-minute walk (roughly 0.5 miles) from the hotel. Bus Routes: primarily served by Route 97 (Hanes Mill Circulator) and other connecting WSTA routes. Connecting to Downtown: take the local bus to the Clark Campbell Transportation Center (the central hub for WSTA) located downtown.
Room Service
Q: Can I order from the on-site restaurant through room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service from the on-site restaurant is not available.
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Q: Can I request delivery of breakfast items through room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service for breakfast items is not available at DoubleTree by Hilton Winston-Salem - University. The on-site restaurant serves breakfast from 6 am to 10 am Monday through Friday.
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Q: Can I request special dietary options through room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer breakfast for guests?
A: Yes, the DoubleTree by Hilton Winston-Salem - University offers breakfast for guests. The hot buffet is $15 and the continental buffet is $8. The restaurant is currently open for breakfast from 6:00 am to 10:00 am Monday through Friday, and from 7:00 am to 11:00 am on Saturday and Sunday.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer contactless delivery for room service?
A: Contactless delivery for room service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer room service?
A: Room service is not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a minimum order for room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there an additional fee for room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: What are the hours of room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: What types of food and drinks are available for room service at DoubleTree by Hilton Winston-Salem - University?
A: Room service is not available at DoubleTree by Hilton Winston-Salem - University.
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Audio-Visual Equipment
Q: Are film projectors with screens available at DoubleTree by Hilton Winston-Salem - University?
A: Film projectors with screens are available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are microphones available at DoubleTree by Hilton Winston-Salem - University?
A: Microphones are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are TVs available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, 42-inch HDTVs are available in the rooms at DoubleTree by Hilton Winston-Salem - University.
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Q: Are video cameras available at DoubleTree by Hilton Winston-Salem - University?
A: this hotel utilizes standard security measures to ensure guest safety. This includes security/surveillance cameras in public and common areas, such as the lobby, hallways, and parking lot. AV Equipment: The hotel offers audiovisual support for events. Video Cameras/Webcams: While standard equipment like projectors, screens, and microphones are readily available, specific video recording cameras or high-definition webcams for hybrid meetings typically need to be requested in advance through the hotel's event planning and catering team, or coordinated through an external AV vendor. There are no video cameras provided in guest rooms.
Q: Can I reserve audio-visual equipment at DoubleTree by Hilton Winston-Salem - University?
A: Audio-visual equipment is available.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer audio-visual equipment?
A: Audio-visual equipment is available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Is videoconferencing available at DoubleTree by Hilton Winston-Salem - University?
A: Videoconferencing is not available at DoubleTree by Hilton Winston-Salem - University.
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Check-in/out Policies
Q: Can I check in digitally at DoubleTree by Hilton Winston-Salem - University before arriving at the hotel?
A: Yes, you can check in digitally at DoubleTree by Hilton Winston Salem - University. This is a benefit available to Hilton Honors members.
Sources: [1]
Q: Can I check in digitally for multiple rooms at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can check in digitally for multiple rooms at the DoubleTree by Hilton Winston-Salem - University using the Hilton Honors app. If you have booked multiple rooms under your Hilton Honors account (either as a single reservation or multiple separate reservations), the Hilton Honors app will allow you to go through the digital check-in process for each room and choose your rooms from the digital floor plan (if available). Once checked in, you will receive a Digital Key for each of the rooms you booked. You can share the Digital Key for each specific room with your travel companions (send via SMS or email); companions must download the Hilton Honors app and log in or create an account to accept and use the key. You can share keys with up to four companions per room. The hotel may still require the primary guest to stop at the front desk to verify ID and physical credit card before Digital Keys are fully activated. You can request physical key cards at the front desk in addition to Digital Keys.
Q: Can I request early check-in or late check-out at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can request early check-in or late check-out at the DoubleTree by Hilton Winston-Salem - University, though both are subject to availability. Standard check-in begins at 4:00 PM, and standard check-out is at 11:00 AM. If available, the hotel typically charges an early check-in fee of $75 and a late check-out fee of $75. Hilton Honors members may have a better chance of securing these requests (sometimes complimentary depending on membership tier) and can request early check-in or late check-out through the Hilton Honors mobile app when checking in digitally. To make a request or confirm availability ahead of your stay, contact the hotel's front desk at +1 336-767-9595.
Q: Can I use my mobile phone for digital check-in at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can use your mobile phone for digital check-in at the DoubleTree by Hilton Winston-Salem - University. You need to use the Hilton Honors mobile app. Through the app you can check-in digitally, choose your arrival time, select your specific room from a digital floor plan before arrival, and use Hilton's Digital Key feature to unlock your room door and access other areas like the fitness center or side doors. Occasionally you may be asked to stop by the front desk to show a government-issued ID or confirm your payment method.
Q: Does DoubleTree by Hilton Winston-Salem - University offer digital check-in?
A: Yes, the DoubleTree by Hilton Winston Salem - University offers Digital Check-In as a Hilton Honors member benefit.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University require an app for digital check-in?
A: To complete a fully contactless digital check-in and use a Digital Key to bypass the front desk entirely, you must use the Hilton Honors mobile app. Online check-in via a web browser is available but cannot generate a Digital Key (you must stop by the front desk to verify ID and pick up a physical key card). Digital check-in is optional; you can also choose traditional check-in at the front desk without downloading any app.
Q: How can I complete digital check-in at DoubleTree by Hilton Winston-Salem - University?
A: To complete a digital check-in for your stay at the DoubleTree by Hilton Winston-Salem - University, you will need to use the Hilton Honors mobile app. Download the Hilton Honors app and log in to your Hilton Honors account. Open the app and locate your upcoming reservation for the DoubleTree by Hilton Winston-Salem - University. Digital check-in typically becomes available starting at 6:00 AM the day before your scheduled arrival. When it is active, you will see a blue "Check-in" button on your reservation screen. Tap it to begin. Enter your estimated arrival time at the hotel. Choose your room: pick your own room to view a digital map and select a specific room, or let the hotel choose to have the system assign the best available room. Review your selected room, arrival time, and credit card details, update payment method if needed, and tap "Check-in" to finalize the process. After checking in, the app will ask if you want a Digital Key; if you opt in, you will receive a push notification once your room is ready on arrival day and can use your smartphone via Bluetooth to unlock your room door (and access other hotel areas). Even if you use digital check-in and a Digital Key, you can still stop by the front desk at any time for a physical key card or assistance.
Q: Is a check-in kiosk available at DoubleTree by Hilton Winston-Salem - University?
A: A check-in kiosk is not available at DoubleTree by Hilton Winston-Salem - University. However, Digital Check-In is offered as a Hilton Honors member benefit.
Sources: [1]
Q: Is direct billing available at DoubleTree by Hilton Winston-Salem - University?
A: Direct billing is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is express check-in available at DoubleTree by Hilton Winston-Salem - University?
A: Digital Check-In is available at DoubleTree by Hilton Winston Salem - University.
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Q: Is express check-out available at DoubleTree by Hilton Winston-Salem - University?
A: Express check-out is available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a digital key option available after checking in online at DoubleTree by Hilton Winston-Salem - University?
A: Yes, a Digital Key option is available.
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Q: What documents or information do I need for digital check-in at DoubleTree by Hilton Winston-Salem - University?
A: Hilton Honors Account: You must be a Hilton Honors member; The Hilton Honors App: downloaded on your smartphone (iOS or Android); Active Reservation: your booking must be linked to your Hilton Honors account; Credit or Debit Card on File: a valid credit or debit card must be linked to your reservation to cover room charges, taxes, and incidentals (this property does not accept cash); Government-Issued Photo ID: a valid driver's license, state ID, or passport may be required if prompted to stop at the front desk; Physical Credit/Debit Card: the physical card that matches the payment method on your reservation may be required at the front desk; Primary guest must be at least 21 years old (guests under 21 can only check in with a parent or official guardian).
Q: What is the early departure charge at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, if you check out prior to your scheduled departure date, the hotel may charge an early departure fee equal to one night's room rate plus applicable taxes." "To avoid the fee, notify the front desk of any changes to your length of stay at or before check-in." "Some highly discounted, promotional, or prepaid/non-refundable rates may not allow any refunds for unused nights regardless of when you notify them.
Q: What is the minimum age required for check-in at DoubleTree by Hilton Winston-Salem - University?
A: The minimum age required to check in at the DoubleTree by Hilton Winston-Salem - University is 21 years old. Guests are required to present a valid government-issued photo ID and a credit card upon arrival.
Q: What is the procedure for after-hours check-in at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, standard check-in begins at 4:00 PM. For after-hours arrivals the hotel operates a 24-hour front desk: you can arrive any time and a front desk agent will verify your ID, take your payment method, and hand you your room keys; if arriving very late (especially after midnight or early morning) call the front desk ahead at +1 336-767-9595 to avoid being marked a no-show. The hotel also supports contactless digital check-in via the Hilton Honors app: Hilton Honors members can check in remotely starting the day before arrival, choose a room, and request a Digital Key which is sent to the smartphone once the room is ready, allowing you to bypass the front desk. Requirements: minimum age to check in is 21; you must present a government-issued photo ID and a valid credit or debit card for incidental charges (cash is not accepted).
Q: What time is digital check-in at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, the standard check-in time is 4:00 PM. You can begin the digital check-in process and select your room starting at 6:00 AM on the day before your arrival. Your digital key will typically be sent to your phone and become active around the standard 4:00 PM check-in time, though the app may activate it earlier if your selected room is cleaned and ready.
Q: When is check-in at DoubleTree by Hilton Winston-Salem - University?
A: Check-in is at 4 pm.
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Q: When is check-out at DoubleTree by Hilton Winston-Salem - University?
A: Check-out at DoubleTree by Hilton Winston-Salem - University is at 11 am.
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Q: Who can I contact if I have issues with digital check-in at DoubleTree by Hilton Winston-Salem - University?
A: If you have issues with digital check-in, you can contact the hotel directly by calling +1 336-767-9595 or emailing INTWU_DT_Hotel@hilton.com. You can also inquire at the Front Desk upon arrival.
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Property Lookup
Q: Is DoubleTree by Hilton Winston-Salem - University located in the Northern or Southern Hemisphere?
A: The DoubleTree by Hilton Hotel Winston Salem - University is located in Winston Salem, North Carolina, USA, which is in the Northern Hemisphere.
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Q: What is the latitude (in degrees) of DoubleTree by Hilton Winston-Salem - University?
A: The latitude (in degrees) of DoubleTree by Hilton Winston-Salem - University is approximately 36.1785° N (36.1785 degrees).
Q: What is the longitude (in degrees) of DoubleTree by Hilton Winston-Salem - University?
A: The longitude of the DoubleTree by Hilton Winston-Salem - University (located at 5790 University Parkway, Winston-Salem, NC) is approximately -80.272° (or -80.271995°).
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at DoubleTree by Hilton Winston-Salem - University to block out light?
A: Blackout curtains (or blackout drapes) are provided in the guest rooms at the DoubleTree by Hilton Winston-Salem - University. They are included as a standard room amenity to help block out light and ensure a comfortable night's sleep.
Q: Are pay-per-view movies available on the in-room TVs at DoubleTree by Hilton Winston-Salem - University?
A: No, traditional pay-per-view (PPV) movies are not available on the in-room TVs at the DoubleTree by Hilton Winston-Salem - University." "The 42\" LED TVs feature streaming entertainment capabilities, allowing you to easily cast content from your own device or log directly into your personal streaming accounts (such as Netflix, Hulu, and YouTube)." "The TVs come equipped with premium cable channels, including HBO, ESPN, and CNN, at no additional charge.
Q: Are smart TVs available in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: Smart TVs are available in the rooms. The rooms are equipped with 42-inch HDTVs.
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Q: Are there USB charging ports available in the guest rooms at DoubleTree by Hilton Winston-Salem - University?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University are equipped with USB charging ports located at the bedside and at the work desk, for charging phones, tablets, and other devices.
Q: Can I control the temperature in my room at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can control the temperature in your room. All guest rooms at the DoubleTree by Hilton Winston-Salem - University are equipped with individual, climate-controlled air conditioning and heating, allowing you to adjust the temperature to your personal comfort level during your stay.
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University include a seating area with a sofa or chair?
A: Guest rooms at the DoubleTree by Hilton Winston-Salem - University do not include a seating area with a sofa or chair.
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Q: Do the guest rooms have air-conditioning at DoubleTree by Hilton Winston-Salem - University?
A: the guest rooms at the DoubleTree by Hilton Winston-Salem - University are equipped with air conditioning (climate control)
Q: Do the rooms at DoubleTree by Hilton Winston-Salem - University have alarm clocks?
A: Yes, the rooms at DoubleTree by Hilton Winston-Salem - University have a Clock Radio with Digital Music Connectivity.
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Q: Does DoubleTree by Hilton Winston-Salem - University have ceiling fans?
A: Ceiling fans are not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University have chromecast in guest rooms?
A: Chromecast is not available in the guest rooms. However, streaming entertainment is provided.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer a mini-bar for a fee?
A: A mini-bar is not available. However, rooms do include a mini refrigerator.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer a wet bar in the room?
A: A wet bar is not available in the rooms at DoubleTree by Hilton Winston-Salem - University. Rooms do include a mini refrigerator.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer access to cable or streaming TV services?
A: Yes, DoubleTree by Hilton Winston-Salem - University offers streaming entertainment in its rooms.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer an in-room coffee/tea maker?
A: Yes, all rooms at the DoubleTree by Hilton Winston-Salem - University are equipped with a coffeemaker.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer bottled water in the room as a complimentary service?
A: Bottled water is not available as a complimentary service in the rooms.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer outdoor space in the rooms?
A: Outdoor space is not available in the rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide an in-room safe?
A: Yes, an in-room safe is provided in the rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide instant hot water?
A: Instant hot water is not available.
Sources: [1]
Q: Is a washer/dryer available in guest rooms at DoubleTree by Hilton Winston-Salem - University?
A: A washer/dryer is not available in the guest rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is air-conditioning individually controlled in the room at DoubleTree by Hilton Winston-Salem - University?
A: Yes, the guest rooms at the DoubleTree by Hilton Winston-Salem - University feature individually controlled, climate-controlled air conditioning." "Each room is equipped with its own thermostat/climate control system, allowing you to adjust the heating and cooling to your personal preference.
Q: Is there a fireplace in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: Fireplaces are not available in the rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Event Planning Services
Q: Does DoubleTree by Hilton Winston-Salem - University offer event planning services?
A: Event planning services are not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, Serendipity Ballroom (ABC) (3,105 sq. ft.) accommodates up to 200 guests banquet-style; Salem Room (2,070 sq. ft.) accommodates up to 150 guests banquet-style; Serendipity A, B, or C (1,035 sq. ft. each) accommodate up to 60 guests each banquet-style; Square (AB) (578 sq. ft.) accommodates up to 40 guests banquet-style (or 20 guests each if split into Square A and Square B).
Q: What is the total number of guests that can be accommodated in the reception area at DoubleTree by Hilton Winston-Salem - University?
A: Serendipity Ballroom (ABC) (the largest event space, 3,105 sq. ft.): Can accommodate up to 450 guests for a reception. Salem Room (2,070 sq. ft.): Can accommodate up to 250 guests for a reception. Serendipity A (1,035 sq. ft.): Can accommodate up to 160 guests for a reception. Overall, the maximum standing/reception capacity for a single event at the hotel is 450 guests.
Q: What is the total number of guests that can occupy the conference space at DoubleTree by Hilton Winston-Salem - University?
A: The conference and event spaces at the DoubleTree by Hilton Winston-Salem - University have the following capacities: Total Combined Capacity: Across all 9 meeting rooms, the total combined capacity is 607 guests. Largest Single Room Capacity: The largest individual space, the Serendipity Ballroom (3,105 sq. ft.), can accommodate up to 480 guests (or up to 450 guests for a reception-style setup).
MESH Data
Q: Does DoubleTree by Hilton Winston-Salem - University have any sustainability initiatives?
A: DoubleTree by Hilton Winston-Salem - University participates in sustainability initiatives: it holds ISO 14001:2015 (Environmental Management System), ISO 50001:2018 (Energy Management Systems), and ISO 9001:2015 (Quality Management Systems) certifications (audited by DEKRA Certification, Inc.); the property features on-site EV charging and uses LED lighting in guest rooms and common areas; it aligns with Hilton’s "Travel with Purpose" ESG strategy and uses Hilton’s LightStay system to track and reduce energy use, water consumption, and waste; it participates in brand-wide waste and single-use plastic reduction initiatives (e.g., transitioning to bulk bath amenities) and efforts to minimize food waste.
Q: Does DoubleTree by Hilton Winston-Salem - University measure water usage per room night?
A: Yes, the DoubleTree by Hilton Winston-Salem - University measures its water usage per room night." "As a Hilton brand property, this hotel is required to use Hilton’s proprietary corporate responsibility performance management platform, LightStay." "LightStay tracks and analyzes environmental impact metrics, specifically measuring water consumption." "The system automatically normalizes utility data against operational variables—such as occupancy (room nights) and local weather conditions—to calculate precise consumption metrics, including water usage per room night." "Since 2009, Hilton has mandated the use of LightStay across all of its owned, managed, and franchised properties globally.
Q: Does DoubleTree by Hilton Winston-Salem - University participate in any green programs?
A: DoubleTree by Hilton Winston-Salem - University participates in several green programs. The hotel holds ISO 14001:2015 (Environmental Management System), ISO 50001:2018 (Energy Management Systems), and ISO 9001:2015 (Quality Management Systems), audited annually by DEKRA Certification, Inc. As a Hilton property it uses LightStay and aligns with Hilton’s Travel with Purpose ESG strategy to track and report environmental and social impact. The hotel implements waste reduction measures including transitioning from single-use individual plastic bath toiletries to bulk full-size dispensers and eliminating plastic straws, stir sticks, and cocktail picks. For events it participates in the Meet with Purpose program, uses the LightStay Meeting Impact Calculator to estimate meeting carbon/energy/water/waste footprints, and offers options to host Carbon Neutral Meetings by supporting verified sustainable development projects to offset event carbon footprints.
Business & Fax Services
Q: Are shipping and courier services available at DoubleTree by Hilton Winston-Salem - University?
A: Shipping and courier services are not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University have an on-site business center?
A: No, the DoubleTree by Hilton Hotel Winston Salem - University does not have an on-site business center.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer computer services?
A: No, the DoubleTree by Hilton Winston Salem - University does not offers a business center.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer copying services?
A: Copying services are not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer meeting rooms or conference facilities?
A: Yes, the DoubleTree by Hilton Hotel Winston Salem - University offers meeting rooms.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide fax services?
A: Fax services are not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is there a charge for using business services at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, the 24-hour business center is a complimentary amenity available to all registered guests. However, while basic access to the business center (such as using the computers or standard printing) is free, certain specialized business services—such as faxing, photocopying, or booking dedicated meeting/event spaces—may incur additional fees. If you plan on using high-volume printing, international faxing, or other specialized services, it is recommended to contact the front desk directly at +1 336-767-9595 to confirm any specific service charges.
Q: Is Wi-Fi available in meeting spaces at DoubleTree by Hilton Winston-Salem - University?
A: Wi‑Fi is available in the meeting spaces at the DoubleTree by Hilton Winston‑Salem - University." "The hotel offers wireless internet access in its meeting rooms and public areas.
Q: Is wired Ethernet connectivity available in the business center at DoubleTree by Hilton Winston-Salem - University?
A: Wired Ethernet connectivity is not available in the business center.
Sources: [1]
Q: What are the business center hours at DoubleTree by Hilton Winston-Salem - University?
A: The business center at the DoubleTree by Hilton Winston-Salem - University is open 24 hours a day, allowing guests to access computers, printing, and other business services at any time.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University does not have an on-site kids program, kids club, or childcare services." "If you are dining at the hotel with children, they do offer a kids' menu at their on-site restaurant.
Q: Can parents participate in activities at the kids program at DoubleTree by Hilton Winston-Salem - University?
A: A kids program is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Do I need to make a reservation for the kids program at DoubleTree by Hilton Winston-Salem - University?
A: A kids program is not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer a kids program?
A: A kids program is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer childcare or supervision outside of the kids program hours?
A: Childcare or supervision outside of kids' program hours is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is the kids program at DoubleTree by Hilton Winston-Salem - University open year-round?
A: A kids program is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is there an additional fee for the kids program at DoubleTree by Hilton Winston-Salem - University?
A: A kids program is not available at the DoubleTree by Hilton Hotel Winston Salem - University.
Sources: [1]
Q: What activities are available at the kids program at DoubleTree by Hilton Winston-Salem - University?
A: A kids' program is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: What age range is the kids program at DoubleTree by Hilton Winston-Salem - University designed for?
A: A kids' program is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: What are the hours of operation for the kids program at DoubleTree by Hilton Winston-Salem - University?
A: A kids program is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: What offsite activities are available near DoubleTree by Hilton Winston-Salem - University?
A: Near DoubleTree by Hilton Winston Salem - University, you can find SciWorks, Hine Park Soccer Complex, Sara Lee Soccer Complex, Wake Forest University, Southeastern Center for Contemporary Art, and BB&T Field.
Sources: [1]
Core Information
Q: Does DoubleTree by Hilton Winston-Salem - University have a reservation link?
A: Yes, the DoubleTree by Hilton Winston-Salem - University has a dedicated webpage where you can explore rates and make reservations. You can find room rates by selecting "Explore Rates From $122" for each room type on the hotel's official page.
Sources: [1]
Q: How do I get in touch with DoubleTree by Hilton Winston-Salem - University?
A: You can get in touch with DoubleTree by Hilton Winston-Salem - University by calling +1 336-767-9595 or emailing INTWU_DT_Hotel@hilton.com.
Sources: [1]
Q: Is DoubleTree by Hilton Winston-Salem - University open?
A: Yes, the DoubleTree by Hilton Hotel Winston Salem - University is open.
Sources: [1]
Q: Is the DoubleTree by Hilton Winston-Salem - University a "conversion", "Adaptive re-use" or "New build"?
A: The DoubleTree by Hilton Winston-Salem - University is a conversion. It was originally built in 1987 and operated under other hotel brands over the years (including as a Sheraton, a Holiday Inn, and the independently owned University Hotel & Conference Center). In 2015, the property underwent a multimillion-dollar renovation and was rebranded (converted) into the DoubleTree by Hilton. It transitioned from an existing hotel of one brand/flag to another, not from a non-hotel building, and it was not built from the ground up.
Q: What is the guest services phone number at DoubleTree by Hilton Winston-Salem - University?
A: You can reach the hotel at +1 336-767-9595.
Sources: [1]
Q: What is the website link for DoubleTree by Hilton Winston-Salem - University?
A: The website link for DoubleTree by Hilton Winston-Salem - University is https://www.hilton.com/en/hotels/intwudt-doubletree-winston-salem-university/.
Sources: [1]
Q: When did DoubleTree by Hilton Winston-Salem - University open?
A: The DoubleTree by Hilton Winston-Salem - University officially opened on October 12, 2015. The hotel opened following a $6 million property-wide renovation and rebranding of the former independently owned University Hotel & Conference Center.
Q: When was DoubleTree by Hilton Winston-Salem - University built?
A: Property construction date: The DoubleTree by Hilton Winston-Salem - University was built in 1987.
Kitchen Amenities
Q: Are dishwashers available at DoubleTree by Hilton Winston-Salem - University?
A: Dishwashers are not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Are pots, pans, and serving dishes available in rooms at DoubleTree by Hilton Winston-Salem - University?
A: Pots, pans, and serving dishes are not available in the rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have a pantry area?
A: Guest rooms at the DoubleTree by Hilton Winston-Salem - University do not have a pantry area. They do include a mini refrigerator.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have a microwave?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University do not have a microwave.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have a mini fridge?
A: Yes, guest rooms at DoubleTree by Hilton Winston-Salem - University have a mini refrigerator.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have a refrigerator with an ice maker?
A: The guest rooms at DoubleTree by Hilton Winston-Salem - University do not have refrigerators with built-in ice makers. The rooms are equipped with standard mini-refrigerators. Ice is available via an ice bucket in the room and ice machines located in the hotel's common hallways.
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have a toaster oven?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University do not have a toaster oven.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have a water purification system for the room?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University do not have a water purification system.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have conventional ovens?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University do not have conventional ovens.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have dish cleaning supplies in the room?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University do not have dish cleaning supplies.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have eating utensils?
A: Eating utensils are not available in the guest rooms.
Sources: [1]
Q: Do guest rooms at DoubleTree by Hilton Winston-Salem - University have toasters?
A: Toasters are not available in the guest rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Do guest rooms have tables and chairs at DoubleTree by Hilton Winston-Salem - University?
A: Yes, all guest rooms at DoubleTree by Hilton Hotel Winston Salem - University feature a workspace.
Sources: [1]
Q: Do rooms at DoubleTree by Hilton Winston-Salem - University have a refrigerator?
A: Yes, rooms at the DoubleTree by Hilton Winston-Salem - University have a refrigerator or mini refrigerator.
Sources: [1]
Q: Is a stove available in rooms at DoubleTree by Hilton Winston-Salem - University?
A: A stove is not available in the rooms at DoubleTree by Hilton Winston-Salem - University. Rooms are equipped with a mini refrigerator and coffeemaker.
Sources: [1]
Q: Is dishware available in rooms at DoubleTree by Hilton Winston-Salem - University?
A: Dishware is not available in the rooms.
Sources: [1]
Other System Information
Q: Is group pricing available online at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can reserve 10-25 rooms instantly online for group travel and events.
Sources: [1]
Walk Policies
Q: Does DoubleTree by Hilton Winston-Salem - University have a walk-in policy for accommodations?
A: The hotel does accept walk-in guests subject to room availability. To check in as a walk-in you must present a valid government-issued photo ID and a major credit card or debit card; the name on the credit card must match your ID. The hotel will place an authorization hold on your card for the cost of the room, taxes, and an additional incidental deposit. You must be at least 21 years old to check in. If referring to a "walk" (relocation due to overbooking), the hotel follows Hilton’s Relocation & Recovery Policy: they are required to find and pay for your first night’s stay at a comparable nearby hotel and cover reasonable transportation costs to the new hotel. Hilton Honors members will receive stay/night credits and points as if they stayed at the DoubleTree; elite members may be eligible for additional cash compensation or Hilton Honors points for the inconvenience.
Q: Does DoubleTree by Hilton Winston-Salem - University have a walk-in policy for making phone calls home or for business?
A: Like most hotels, the DoubleTree by Hilton Winston-Salem - University does not have a formal 'walk-in policy' that allows non-guests to walk in off the street to use their phone lines or business facilities for personal or business calls." "In-Room Phones: Guest rooms are equipped with telephones that can be used to make local, long-distance, or international calls (fees may apply depending on the destination and your guest status)." "24-Hour Business Center: Registered guests have access to an on-site business center equipped with computers, internet access, and printing/copying services." "Complimentary Wi-Fi: Free Wi-Fi is available throughout the property, allowing guests to make internet-based calls (such as VoIP, Zoom, Skype, or Wi-Fi calling) on their personal devices." "If you are not staying at the hotel but have an urgent situation or a specific business need (such as renting a meeting room), it is best to contact the front desk directly to see if they can accommodate you: Phone Number: +1 336-767-9595
Q: Does DoubleTree by Hilton Winston-Salem - University provide transportation arrangements?
A: The DoubleTree by Hilton Winston-Salem - University does not provide airport shuttle service.
Sources: [1]
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at DoubleTree by Hilton Winston-Salem - University?
A: Double vanities are not available in the bathrooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Are hair dryers available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, hair dryers are available in the rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Are shower-tub combinations available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, shower-tub combinations are available at the DoubleTree by Hilton Winston-Salem - University. Many of the hotel's standard guest rooms and specific accessible rooms (such as the King Mobility Accessible with Bathtub and 2 Queen Beds Accessible with Bathtub) feature private bathrooms equipped with a shower-tub combination and a shower curtain. Because the hotel also offers rooms with walk-in or roll-in showers, it is highly recommended to specify your preference for a bathtub/shower-tub combination when booking your stay.
Q: Are the bathrooms counters at DoubleTree by Hilton Winston-Salem - University made of marble?
A: For the Marble bathroom feature at DoubleTree by Hilton Winston-Salem - University, the bathroom counters are made of granite, and the bathrooms feature marble in the shower surrounds.
Q: Are the bathrooms shared or private at DoubleTree by Hilton Winston-Salem - University?
A: The bathrooms at the DoubleTree by Hilton Winston-Salem - University are private. Every guest room and suite features its own private, en-suite bathroom equipped with a hairdryer, complimentary toiletries, and either a bathtub/shower combination or a roll-in shower (depending on the room type selected).
Q: Are the bathtub and whirlpool separate at DoubleTree by Hilton Winston-Salem - University?
A: Whirlpools are not available at DoubleTree by Hilton Winston-Salem - University. Some rooms feature an accessible tub.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University have a Hinoki tub?
A: A Hinoki tub is not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University have bathtubs with spray jets?
A: No, the DoubleTree by Hilton Winston-Salem - University does not have guest rooms or suites equipped with bathtubs with spray jets (such as jetted tubs, whirlpools, or Jacuzzis)." "While the hotel offers standard bathtubs in some of its traditional and mobility-accessible rooms, these are standard soaking tubs without jets.
Q: Does DoubleTree by Hilton Winston-Salem - University have oversized bathtubs?
A: Oversized bathtubs are not available at the DoubleTree by Hilton Winston-Salem - University. Some rooms do feature an accessible tub.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University have rooms with only bathtubs?
A: No, the DoubleTree by Hilton Winston-Salem - University does not have rooms with only a bathtub (i.e., a tub with no shower head). Shower/Tub Combinations: Many standard rooms and suites feature a traditional bathtub with an overhead shower. Walk-In Showers: Some rooms are equipped with walk-in showers only. Mobility Accessible Tubs: Accessible rooms (e.g., King Mobility Accessible with Bathtub or Queen Mobility Accessible with Bathtub) feature a bathtub equipped with grab bars, a shower curtain, and an adjustable shower head.
Q: Does DoubleTree by Hilton Winston-Salem - University have separate tubs and showers?
A: Feature: Separate tub and shower" — "Does DoubleTree by Hilton Winston-Salem - University have separate tubs and showers?" — "No, the DoubleTree by Hilton Winston-Salem - University does not have separate bathtubs and showers in its guest rooms or suites." — "The private bathrooms are equipped with standard shower/tub combinations." — "For guests booking mobility-accessible rooms, the hotel offers options with either a standard bathtub (with grab bars) or a roll-in shower.
Q: Does DoubleTree by Hilton Winston-Salem - University have walk-in wardrobes or closets?
A: Walk-in wardrobes or closets are not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University offer shower-only bathrooms?
A: Shower-only bathrooms are not available. The accessible rooms feature an accessible tub.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide slippers for guests?
A: Slippers are not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide weight scales?
A: Weight scales are not available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: How many closets are available in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: The guest rooms at the DoubleTree by Hilton Winston-Salem - University are equipped with one wardrobe or closet per room. Depending on room type, this is typically configured as either an open closet design featuring a built-in luggage rack underneath, or a standard closet with sliding doors. These closets also house an iron, ironing board, and in-room safe.
Q: Is a bathrobe provided at DoubleTree by Hilton Winston-Salem - University?
A: A bathrobe is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is a trouser or pant press available at DoubleTree by Hilton Winston-Salem - University?
A: A trouser or pant press is not available at DoubleTree by Hilton Winston-Salem - University. However, an iron and ironing board are provided in the rooms.
Sources: [1]
Q: Is an iron and ironing board available in the guest rooms at DoubleTree by Hilton Winston-Salem - University?
A: Yes, an iron and ironing board are available in the guest rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is there a bidet at DoubleTree by Hilton Winston-Salem - University?
A: A bidet is not available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is there a laundry basket or clothes hamper at DoubleTree by Hilton Winston-Salem - University?
A: A laundry basket or clothes hamper is not available in the rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is there a lighted makeup mirror in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: A lighted makeup mirror is not available in the rooms.
Sources: [1]
Q: Is there a phone in the bathroom at DoubleTree by Hilton Winston-Salem - University?
A: A phone in the bathroom is not available.
Sources: [1]
Q: Is there a separate closet in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: A separate closet is available in the rooms.
Sources: [1]
Q: Is there a whirlpool available in the guest rooms at DoubleTree by Hilton Winston-Salem - University?
A: A whirlpool is not available in the guest rooms at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: What bathroom amenities are included at DoubleTree by Hilton Winston-Salem - University?
A: A hairdryer is included in the rooms. Additionally, mobility accessible rooms feature an accessible tub.
Sources: [1]
Q: What brand of bathroom toiletries provided at DoubleTree by Hilton Winston-Salem - University?
A: The bathroom toiletries provided at DoubleTree by Hilton Winston-Salem - University are from the Crabtree & Evelyn brand; this typically includes their signature shampoo, conditioner, body wash, and soap.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at DoubleTree by Hilton Winston-Salem - University?
A: The Menu: It is designed to offer 'new twists on bistro fare' and classic American dishes." "The restaurant currently operates on a limited schedule, serving breakfast only (featuring a highly-rated American breakfast buffet and cooked-to-order options)." "Because of these limited hours, there are no signature dinner entrees or specialty dinner dishes currently served on-site." "Providence Restaurant ... served upscale Southern and American classics" (historical, now closed). "The iconic, warm DoubleTree Chocolate Chip Cookie presented to every guest upon check-in.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at DoubleTree by Hilton Winston-Salem - University?
A: breakfast is not complimentary for all guests; breakfast is available for a fee (unless booked on a breakfast-included rate or you have Hilton Honors Gold/Diamond status with a daily food and beverage credit). Vegetarian options: the breakfast buffet and menu include standard vegetarian-friendly selections. Gluten-free options: gluten-free items may not always be explicitly labeled on a self-serve buffet, but kitchen staff can prepare custom gluten-free breakfast options upon request; notify the front desk or your server upon arrival for strict dietary needs.
Q: Can I make a reservation at the on-site restaurant at DoubleTree by Hilton Winston-Salem - University?
A: The on-site restaurant is called DoubleTree Restaurant + Bar. You generally cannot and do not need to make reservations for this venue, as it operates on a walk-in basis and has limited dining hours. Breakfast: open daily (serving buffet or classic American breakfast for a fee). Bar service: open Tuesday through Saturday from 5:00 PM to 9:00 PM, offering drinks and light snacks. Because it does not offer full-service lunch or dinner dining, reservations are not accepted. For very large groups who want to coordinate breakfast seating, contact the hotel's front desk directly.
Q: Can I take the free breakfast to-go at DoubleTree by Hilton Winston-Salem - University?
A: Breakfast is not free by default for all guests. Breakfast here is typically available for a surcharge at the on-site DoubleTree Restaurant + Bar. You can get breakfast included if you book a specific 'Breakfast Included' rate package, or if you are a Hilton Honors Gold or Diamond member (who receive a daily Food & Beverage credit that can be applied toward breakfast). If you do have breakfast included (or are paying for it), yes, you can take it to-go. The hotel offers grab-and-go breakfast options and 'Fresh Bites' to accommodate guests who need to eat on the run.
Q: Does DoubleTree by Hilton Winston-Salem - University have an on-site restaurant?
A: Yes, the DoubleTree by Hilton Winston-Salem - University has an on-site restaurant for breakfast only.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University in offer free breakfast for guests?
A: No, the DoubleTree by Hilton Winston-Salem - University does not offer free breakfast for all guests as a standard amenity." "Full breakfast is available at the on-site restaurant for an additional fee (typically ranging from $12 to $21 per person)." "You can book a 'Breakfast Included' rate package when making your reservation to have the cost of breakfast covered for registered guests." "If you have Hilton Honors Gold or Diamond elite status, you may receive a daily Food & Beverage credit that can be applied toward breakfast at the hotel.
Q: Does DoubleTree by Hilton Winston-Salem - University offer a continental breakfast as part of their meal plan for guests?
A: No, the DoubleTree by Hilton Winston-Salem - University does not offer a complimentary continental breakfast as a standard, free amenity for all guests." "The hotel features an on-site restaurant, DoubleTree Restaurant + Bar, which serves a full breakfast. This breakfast is available for an additional fee (surcharge)." "You can have breakfast included as part of your stay by booking a 'Breakfast Included' rate plan." "Hilton Honors Gold or Diamond members may receive a daily Food & Beverage credit (for U.S. hotels) which can be applied toward breakfast at the on-site restaurant.
Q: Does DoubleTree by Hilton Winston-Salem - University provide free breakfast for children?
A: The DoubleTree by Hilton Winston-Salem - University does not offer free breakfast as a standard amenity for all guests. If you book a specific "Breakfast Included" rate directly through Hilton, children age 5 or under staying in the same room are eligible for complimentary breakfast when accompanied by a paying adult (limited to a maximum of two children per room). Hilton Honors Gold or Diamond status provides a daily Food & Beverage credit that can be applied toward breakfast at the hotel restaurant.
Q: Does the on-site restaurant at DoubleTree by Hilton Winston-Salem - University offer outdoor seating or a patio?
A: The on-site restaurant at DoubleTree by Hilton Winston-Salem - University does not offer outdoor seating or a patio.
Sources: [1]
Q: Does the on-site restaurant at DoubleTree by Hilton Winston-Salem - University offer vegetarian or vegan options?
A: The on-site restaurant at DoubleTree by Hilton Winston-Salem - University (DoubleTree Restaurant + Bar) offers vegetarian options. The restaurant currently serves breakfast only. The breakfast buffet and à la carte selections include vegetarian-friendly items such as fresh fruit, oatmeal, pastries, and eggs. Vegan-friendly basics (such as fresh fruit, oatmeal made with water, and toast) are available, though dedicated vegan entrees are not heavily featured on the standard breakfast menu. It is recommended to speak with the kitchen staff or your server upon arrival, as they can typically accommodate special dietary requests and modify dishes to be vegan-friendly.
Q: Is a breakfast buffet included in the meal plan at DoubleTree by Hilton Winston-Salem - University?
A: a breakfast buffet (or full breakfast) is not automatically included in the standard room rate." "You can select the 'Breakfast Included' rate plan when booking, which covers breakfast for every registered guest for each night of the stay." "Hilton Honors Gold or Diamond members are eligible for a daily Food & Beverage credit (applicable at the on-site restaurant for breakfast) as part of MyWay benefits." "If you book a standard rate without a meal plan, you can still eat at the on-site DoubleTree Restaurant, which serves a full breakfast daily for an additional fee (typically ranging from $12 to $21 per person).
Q: Is a hot breakfast available as part of the meal plan at DoubleTree by Hilton Winston-Salem - University?
A: Yes, a hot breakfast is available at the DoubleTree by Hilton Winston-Salem - University. The hotel offers a full breakfast (including hot, classic American dishes) served at the on-site DoubleTree Restaurant + Bar. Breakfast is not complimentary by default for standard room bookings and is typically subject to an additional fee. You can have breakfast included by booking the "Breakfast Included" package when making your reservation. Hilton Honors Gold or Diamond elite members receive a daily Food & Beverage credit that can be applied toward the hot breakfast.
Q: Is breakfast included at the on-site restaurant at DoubleTree by Hilton Winston-Salem - University?
A: No, breakfast is not automatically included in the standard room rate at the DoubleTree by Hilton Winston-Salem - University." "If you wish to eat breakfast at the on-site DoubleTree Restaurant + Bar, you can purchase breakfast directly at the restaurant (approximately $12 to $21 per person)." "You can select a 'Breakfast Included' rate or package when booking your room." "Hilton Honors Gold or Diamond members may receive a daily Food & Beverage credit applicable toward breakfast as part of their elite tier benefits.
Q: Is the free breakfast at DoubleTree by Hilton Winston-Salem - University available to all guests or only certain room types?
A: free breakfast is not available to all guests." "breakfast is served at the on-site DoubleTree Restaurant + Bar and typically requires an additional charge (surcharge)." "Breakfast Included Packages: You can choose to book a specific room rate or package that includes daily breakfast for all registered guests in the room." "Hilton Honors Elite Status: If you are a Hilton Honors Gold or Diamond member, you will receive a daily Food & Beverage credit (applicable at U.S. properties) that can be used toward breakfast at the hotel restaurant." "Executive Lounge Access: If you book an Executive-level room that includes access to the Executive Lounge, a complimentary continental breakfast may be provided directly in the lounge.
Q: Is the free breakfast at DoubleTree by Hilton Winston-Salem - University served in the hotel restaurant or a dedicated area?
A: There is no free breakfast
Sources: [1]
Q: Is the free breakfast buffet-style at DoubleTree by Hilton Winston-Salem - University?
A: No, the breakfast at the DoubleTree by Hilton Winston-Salem - University is not free for all guests. The hotel offers a full breakfast buffet at the on-site DoubleTree Restaurant for an additional fee (typically $12 to $21 per person). Exceptions: breakfast may be included if you book a specific room package that explicitly includes breakfast (e.g., "Breakfast Included" package) or if you have Hilton Honors Gold or Diamond status, which provides a daily Food & Beverage credit that can be applied toward breakfast.
Q: Is the on-site restaurant at DoubleTree by Hilton Winston-Salem - University open to non-hotel guests?
A: Yes, the on-site restaurant at the DoubleTree by Hilton Winston-Salem - University—currently operating as the DoubleTree Restaurant + Bar—is open to non-hotel guests." "The restaurant is open daily for breakfast, serving classic American breakfast dishes." "The bar is open Tuesday through Saturday from 5:00 PM to 9:00 PM, offering drinks and light snacks/bistro fare." "Dining hours and menu options are somewhat limited.
Q: What are the operating hours of the on-site restaurant at DoubleTree by Hilton Winston-Salem - University?
A: The on-site restaurant at DoubleTree by Hilton Winston-Salem - University is currently open from 6:00 am to 10:00 am Monday through Friday, and from 7:00 am to 11:00 am on Saturday and Sunday.
Sources: [1]
Q: What is the cost of the breakfast at DoubleTree by Hilton Winston-Salem - University?
A: The cost of a full breakfast at the DoubleTree by Hilton Winston-Salem - University is approximately $12 to $21 per person. Hilton Honors Gold or Diamond members may be eligible for a daily food and beverage credit that can be applied toward the cost of breakfast.
Q: What items are included in the free breakfast at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University breakfast is not universally free; the hotel typically charges a fee (approximately $15 per person) unless you book a "Breakfast Included" rate or are a Hilton Honors Gold or Diamond member using a daily Food & Beverage credit ($15 per person, up to two guests per room). When breakfast is included, it is served at the on-site Providence Restaurant as a hot breakfast buffet that includes scrambled eggs, breakfast potatoes (hash browns), southern-style biscuits and gravy, bacon and sausage (pork or turkey options), assorted breakfast breads, pastries, and muffins, fresh seasonal fruit, yogurt and granola, oatmeal and a variety of cold breakfast cereals, and beverages including Starbucks coffee, hot teas, milk, and assorted chilled juices.
Q: What type of cuisine is offered at the on-site restaurant at DoubleTree by Hilton Winston-Salem - University?
A: The on-site restaurant at DoubleTree by Hilton Winston Salem - University serves bistro fare, including classic American dishes.
Sources: [1]
Q: When is the free breakfast served at DoubleTree by Hilton Winston-Salem - University?
A: The restaurant at DoubleTree by Hilton Winston-Salem - University serves breakfast from 6:00 am to 10:00 am Monday through Friday, and from 7:00 am to 11:00 am on Saturday and Sunday.
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Golf
Q: Can guests at DoubleTree by Hilton Winston-Salem - University rent golf equipment on-site?
A: Golf equipment rental is not available on-site.
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Q: Does DoubleTree by Hilton Winston-Salem - University have an on-site golf course?
A: An on-site golf course is not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer a driving range or practice facilities?
A: The DoubleTree by Hilton Hotel Winston Salem - University does not offer a driving range or practice facilities.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer golf lessons or clinics?
A: DoubleTree by Hilton Winston-Salem - University does not offer golf lessons or clinics.
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Q: What are the hours of operation for the golf course at DoubleTree by Hilton Winston-Salem - University?
A: A golf course is not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: What is the golf course called at DoubleTree by Hilton Winston-Salem - University?
A: There is no golf course at the DoubleTree by Hilton Winston-Salem - University.
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Guest Parking
Q: Are electric car charging stations available at DoubleTree by Hilton Winston-Salem - University?
A: EV charging is available nearby, 1 mile from the hotel.
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Q: Are the EV charging stations at DoubleTree by Hilton Winston-Salem - University available 24/7?
A: The DoubleTree by Hilton Winston-Salem - University does not have on-site EV charging stations." "EV charging is only available nearby (approximately 1 mile away)." "Because the hotel does not host its own chargers, you will need to use public charging stations in the surrounding area, whose availability and hours will depend on the specific third-party network operating them.
Q: Are the EV charging stations at DoubleTree by Hilton Winston-Salem - University compatible with Tesla vehicles?
A: The DoubleTree by Hilton Winston-Salem - University does not have on-site EV charging stations. EV charging is available nearby (about 1 mile away). Spark by Hilton Winston-Salem University features on-site EV charging stations (located just a few miles away).
Q: Are there any restrictions or time limits for free parking at DoubleTree by Hilton Winston-Salem - University?
A: Complimentary self-parking is available at the DoubleTree by Hilton Winston Salem - University. There are no restrictions or time limits mentioned for this service. The hotel can also accommodate motor coaches and large vehicles.
Sources: [1]
Q: Do I need to reserve a parking spot in advance at DoubleTree by Hilton Winston-Salem - University?
A: You do not need to reserve a parking spot in advance at DoubleTree by Hilton Winston-Salem - University. Complimentary self-parking is available.
Sources: [1]
Q: Do I need to reserve an EV charging spot at DoubleTree by Hilton Winston-Salem - University?
A: EV charging is available nearby, approximately 1 mile from the hotel, and is not located on-site. Therefore, you would not reserve a spot at the hotel.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a gated entrance for guest self-parking?
A: The DoubleTree by Hilton Winston-Salem - University does not have secured parking, which would include a gated entrance for guest self-parking.
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Q: Does DoubleTree by Hilton Winston-Salem - University have on-site parking?
A: Yes, DoubleTree by Hilton Winston Salem - University offers complimentary self-parking on-site.
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Q: Does DoubleTree by Hilton Winston-Salem - University have van-accessible parking in the self-parking facility?
A: Van-accessible parking is available in the self-parking facility.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer free parking for guests?
A: Yes, DoubleTree by Hilton Winston Salem - University offers complimentary self-parking for guests.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer motorcycle parking?
A: Motorcycle parking is not available at DoubleTree by Hilton Winston-Salem - University. However, the hotel can accommodate motor coaches and large vehicles.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer off-site parking?
A: Off-site parking is not available. The hotel offers complimentary self-parking. EV charging is available nearby, 1 mile from the hotel.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer on-site accessible, self-parking?
A: Self-parking is available and complimentary at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer parking?
A: Yes, the DoubleTree by Hilton Winston-Salem - University offers complimentary self-parking. They can also accommodate motor coaches and large vehicles.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer secure or covered parking?
A: DoubleTree by Hilton Winston-Salem - University does not offer secured or covered parking.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer valet parking?
A: Valet parking is not available at DoubleTree by Hilton Winston Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University provide free parking for guests with electric vehicles?
A: The hotel offers complimentary self-parking for all guests. However, EV charging facilities are not available on-site and are located nearby, 1 mile away.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide long-term parking?
A: Long-term parking is not available at DoubleTree by Hilton Winston Salem - University.
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Q: Does the DoubleTree by Hilton Winston-Salem - University offer RV parking?
A: Yes, the DoubleTree by Hilton Winston-Salem - University can accommodate motor coaches and large vehicles, which includes RVs.
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Q: How many EV charging stations does DoubleTree by Hilton Winston-Salem - University have?
A: The DoubleTree by Hilton Winston-Salem - University does not have EV charging stations on-site. EV charging is available nearby, approximately 1 mile away.
Sources: [1]
Q: How many parking spaces are available at DoubleTree by Hilton Winston-Salem - University?
A: 300
Q: Is free parking available for guests staying at DoubleTree by Hilton Winston-Salem - University during peak seasons or holidays?
A: Yes, complimentary self-parking is available for guests at DoubleTree by Hilton Winston-Salem - University.
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Q: Is parking available for oversized vehicles at DoubleTree by Hilton Winston-Salem - University?
A: Yes, the hotel can accommodate motor coaches and large vehicles for parking.
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Q: Is the free parking at DoubleTree by Hilton Winston-Salem - University valet or self-parking?
A: The DoubleTree by Hilton Winston-Salem - University offers complimentary self-parking. Valet parking is not available.
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Q: Is there a fee for using EV charging stations at DoubleTree by Hilton Winston-Salem - University?
A: There is no fee for using EV charging stations at DoubleTree by Hilton Winston-Salem - University, as they are not available on-site. EV charging options are located nearby, approximately 1 mile from the hotel.
Sources: [1]
Q: Is there a garage height limit at DoubleTree by Hilton Winston-Salem - University?
A: There is no garage parking available at the DoubleTree by Hilton Winston-Salem - University. Covered parking is not available.
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Q: Is there a limit on the number of vehicles that can park for free at DoubleTree by Hilton Winston-Salem - University?
A: self-parking is complimentary (free) for all guests. There is no official limit specified on the number of standard vehicles a guest can park for free during their stay. The hotel features a spacious surface parking lot large enough to accommodate standard family vehicles, as well as larger vehicles like RVs, trucks, and motor coaches. Parking is subject to overall lot availability. If you plan to bring multiple vehicles or exceptionally large ones (like a trailer or bus), contact the hotel's front desk ahead of arrival at +1 336-767-9595 to ensure they can accommodate your specific needs.
Q: Is there a parking garage or lot near DoubleTree by Hilton Winston-Salem - University?
A: Yes, complimentary self-parking is available at the DoubleTree by Hilton Winston Salem - University.
Sources: [1]
Q: Is valet parking available at DoubleTree by Hilton Winston-Salem - University?
A: Valet parking is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: What are the charges for parking at DoubleTree by Hilton Winston-Salem - University?
A: Self-parking at DoubleTree by Hilton Winston Salem - University is complimentary.
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Q: What is the charge for off-site parking at the DoubleTree by Hilton Winston-Salem - University?
A: There is no charge for parking at the DoubleTree by Hilton Winston-Salem - University. Off-site parking nearby is also free.
Q: What is the charge for on-site parking at the DoubleTree by Hilton Winston-Salem - University?
A: Self-parking at the DoubleTree by Hilton Winston-Salem - University is complimentary.
Sources: [1]
Q: What is the charging speed of the EV stations at DoubleTree by Hilton Winston-Salem - University?
A: There are no charging stations
Q: What types of EV chargers are available at DoubleTree by Hilton Winston-Salem - University?
A: EV charging is not available at the DoubleTree by Hilton Winston-Salem - University. It is available nearby, approximately 1 mile from the hotel.
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Q: Where are the EV charging stations located at DoubleTree by Hilton Winston-Salem - University?
A: EV charging stations are located nearby, 1 mile from the hotel.
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Pet Policies
Q: Are pets allowed in all rooms at DoubleTree by Hilton Winston-Salem - University?
A: No, pets are allowed in pet-friendly rooms.
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Q: Are pets allowed in at DoubleTree by Hilton Winston-Salem - University?
A: Yes, pets are allowed at the DoubleTree by Hilton Winston-Salem - University. There is a $100.00 non-refundable fee, and pets must be under 50 lbs.
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Q: Are service animals allowed at DoubleTree by Hilton Winston-Salem - University?
A: Yes, service animals are allowed at the DoubleTree by Hilton Winston-Salem - University. Under the Americans with Disabilities Act (ADA), service animals are legally permitted in all areas of the hotel where guests are allowed. Service animals are exempt from the hotel's standard pet fees (which is normally a $100 non-refundable fee for regular pets) and are not subject to the hotel's standard pet weight limits. It is recommended to notify the hotel in advance so they can note the service animal on your reservation. Emotional support animals (ESAs) do not have the same legal protections under the ADA and may still be subject to the hotel's standard pet policies and fees.
Q: Are there any size restrictions for pets at DoubleTree by Hilton Winston-Salem - University?
A: Yes, there are size restrictions for pets. The maximum weight allowed is 50 lbs, and the maximum size is large.
Sources: [1]
Q: Can I leave my pet unattended in the room at DoubleTree by Hilton Winston-Salem - University?
A: No, you cannot leave your pet unattended in your room at the DoubleTree by Hilton Winston-Salem - University." "According to the hotel's pet policy, no pet may be left unattended in the hotel at any time, for any reason." "Pet Fee: There is a $100.00 non-refundable pet fee." "Weight Limit: The maximum weight allowed for pets is 50 lbs." "Types of Pets: The hotel is pet-friendly for domesticated dogs and cats.
Q: Does DoubleTree by Hilton Winston-Salem - University charge an additional fee for pets?
A: Yes, there is a non-refundable pet fee of $100.00.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University have any restrictions on the number of pets allowed per room?
A: DoubleTree by Hilton Winston-Salem - University has a limit of 2 pets total per room. Pet Limit: Maximum of 2 pets per room.
Q: Does DoubleTree by Hilton Winston-Salem - University offer pet amenities like beds or bowls?
A: The DoubleTree by Hilton Winston-Salem - University is pet-friendly but does not offer or advertise specific pet amenities like dog beds or food/water bowls. Guests should bring their own beds, bowls, and other supplies. A $100.00 non-refundable pet fee applies per stay. Pets must be 50 lbs or under (pet limit generally up to 50 lbs). Contact front desk at +1 336-767-9595 prior to arrival to check if any complimentary bowls or mats might be available.
Q: How much is the refundable pet deposit at DoubleTree by Hilton Winston-Salem - University?
A: There is a non-refundable pet fee of $100.00. A refundable pet deposit is not available.
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Q: Is DoubleTree by Hilton Winston-Salem - University pet-friendly?
A: Yes, the DoubleTree by Hilton Winston-Salem - University is pet-friendly. There is a non-refundable fee of $100.00, and pets have a maximum weight limit of 50 lbs.
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Q: Is there a designated pet area or pet park at DoubleTree by Hilton Winston-Salem - University?
A: A designated pet area or pet park is not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a pet weight restriction at DoubleTree by Hilton Winston-Salem - University?
A: Yes, there is a pet weight restriction. The maximum weight for pets is 50 lbs.
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Q: What is the limit for pet weight at DoubleTree by Hilton Winston-Salem - University?
A: The maximum weight for pets at DoubleTree by Hilton Winston-Salem - University is 50 lbs.
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Q: What is the pet policy at DoubleTree by Hilton Winston-Salem - University?
A: Pets are allowed at the DoubleTree by Hilton Winston-Salem - University. There is a non-refundable fee of $100.00, and the maximum weight for pets is 50 lbs. The maximum size is large.
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Tennis
Q: Are there tennis courts at DoubleTree by Hilton Winston-Salem - University?
A: Tennis courts are not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: How many tennis courts are there at DoubleTree by Hilton Winston-Salem - University?
A: Tennis courts are not available at the DoubleTree by Hilton Winston-Salem - University.
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Attractions
Q: What are some popular attractions near DoubleTree by Hilton Winston-Salem - University?
A: Some popular attractions near the DoubleTree by Hilton Winston-Salem - University include SciWorks, Hine Park Soccer Complex, Sara Lee Soccer Complex, Wake Forest University, Southeastern Center for Contemporary Art, and BB&T Field.
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Reception And Guest Services
Q: Does the DoubleTree by Hilton Winston-Salem - University offer concierge services?
A: Concierge services are not available at the DoubleTree by Hilton Winston-Salem - University.
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Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at DoubleTree by Hilton Winston-Salem - University?
A: There is one food and beverage outlet at the DoubleTree by Hilton Winston-Salem - University, which is the DoubleTree Restaurant + Bar.
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Q: How many lounges/bars are there at DoubleTree by Hilton Winston-Salem - University?
A: there is no bar
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Q: Is there a coffee shop at DoubleTree by Hilton Winston-Salem - University?
A: A coffee shop is not available at DoubleTree by Hilton Winston-Salem - University.
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Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at DoubleTree by Hilton Winston-Salem - University?
A: There is no casino at the DoubleTree by Hilton Winston-Salem - University.
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Q: Are there any live entertainment events in the casino at DoubleTree by Hilton Winston-Salem - University?
A: There is no casino at the DoubleTree by Hilton Winston-Salem - University, and therefore no live entertainment events in a casino.
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Q: Are there shops and services at DoubleTree by Hilton Winston-Salem - University?
A: Shops and services are not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Are vending machines available at DoubleTree by Hilton Winston-Salem - University?
A: Vending machines are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Are video games available at DoubleTree by Hilton Winston-Salem - University?
A: Video games are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Can guests rent a car directly from a rental desk at DoubleTree by Hilton Winston-Salem - University?
A: Car rental services are not available directly from a rental desk at the DoubleTree by Hilton Winston-Salem - University.
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Q: Can the concierge at DoubleTree by Hilton Winston-Salem - University assist with booking local tours or attractions?
A: Yes, the DoubleTree by Hilton Winston-Salem - University offers concierge services. The front desk and guest services staff can assist you with local recommendations, directions, and booking local tours or attractions. They can help you plan visits to popular nearby attractions, including Historic Old Salem Museums & Gardens; Reynolda House Museum of American Art & Reynolda Gardens; Kaleideum North; and can provide information on booking local walking tours, historic ghost tours, or true crime tours in downtown Winston-Salem. It is recommended to contact the front desk directly prior to or upon your arrival to confirm specific tour availability and let them assist you with reservations.
Q: Can the concierge at DoubleTree by Hilton Winston-Salem - University help with restaurant reservations?
A: A concierge service is not listed among the amenities or services available at the DoubleTree by Hilton Winston-Salem - University. Therefore, assistance with restaurant reservations through a concierge is not available.
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Q: Can the concierge at DoubleTree by Hilton Winston-Salem - University help with special requests like flowers or gifts?
A: The concierge and front desk staff at the DoubleTree by Hilton Hotel Winston Salem - University can assist with special requests, including arranging flowers, gifts, or other in-room surprises. It is highly recommended to contact the hotel directly ahead of time to allow staff time to coordinate with local florists or vendors. Phone: +1 336-767-9595. Email: INTWU_DT_Hotel@hilton.com. You can often use Hilton's "Requests Upon Arrival" feature or add special requests to your reservation notes, though a direct call or email is the most reliable way to handle custom gift and flower arrangements.
Q: Does DoubleTree by Hilton Winston-Salem - University have a BBQ or picnic area?
A: A BBQ or picnic area is not available at the DoubleTree by Hilton Winston Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a bookstore on the premises or within walking distance?
A: A bookstore is not available on the premises or mentioned as being within walking distance.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a casino on-site?
A: The DoubleTree by Hilton Winston-Salem - University does not have a casino on-site.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a coin-operated laundry facility?
A: DoubleTree by Hilton Winston-Salem - University does not have a coin-operated laundry facility.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a game room?
A: A game room is not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a gift shop or newsstand?
A: A gift shop or newsstand is not available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a shoe shine stand?
A: A shoe shine stand is not available at the DoubleTree by Hilton Hotel Winston Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University have a sportsbook or betting lounge?
A: The DoubleTree by Hilton Winston-Salem - University does not have a sportsbook or betting lounge.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer casino promotions or special gaming events?
A: DoubleTree by Hilton Winston-Salem - University does not offer casino promotions or special gaming events.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer non-smoking public areas?
A: Smoking is restricted to designated outdoor areas at the hotel. A fee of up to $250.00 will be assessed for smoking in a guest room. You may inquire at the Front Desk for the locations of designated outdoor smoking areas.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer on-site laundry services for guests?
A: On-site laundry services are available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer porter or bellman services for guest luggage assistance?
A: DoubleTree by Hilton Winston-Salem - University does not offer porter or bellman services for guest luggage assistance.
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Q: Does the casino at DoubleTree by Hilton Winston-Salem - University offer a rewards or loyalty program?
A: The DoubleTree by Hilton Winston-Salem - University does not have a casino.
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Q: Does the casino at DoubleTree by Hilton Winston-Salem - University offer table games like blackjack and poker?
A: The DoubleTree by Hilton Winston-Salem - University does not have a casino or offer table games like blackjack and poker.
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Q: Does the concierge at DoubleTree by Hilton Winston-Salem - University arrange transportation services?
A: The concierge and front desk staff can assist with arranging local transportation; the hotel does not operate its own complimentary or paid airport shuttle service; they can call or book local taxi services (such as Classic Cab Company or Express Cab Company); they can coordinate private car or limo services; they can provide guidance on using rideshare apps (like Uber and Lyft) or navigating local public transit options; contact the hotel at (336) 767-9595 to arrange a specific ride ahead of arrival.
Q: Does the concierge at DoubleTree by Hilton Winston-Salem - University provide city maps and recommendations?
A: A concierge service is not available at the DoubleTree by Hilton Hotel Winston Salem - University.
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Q: Is smoking allowed at DoubleTree by Hilton Winston-Salem - University?
A: Smoking is not permitted in guest rooms. A fee of up to $250.00 will be assessed for smoking in a guest room. Please inquire at the Front Desk for the locations of designated outdoor smoking areas.
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Q: Is there a convenience or sundry store at DoubleTree by Hilton Winston-Salem - University?
A: There is no convenience or sundry store at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a dress code for the casino at DoubleTree by Hilton Winston-Salem - University?
A: There is no casino at the DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a florist available on-site or nearby at DoubleTree by Hilton Winston-Salem - University?
A: A florist is not available on-site or mentioned as being nearby at the DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a hairdresser at DoubleTree by Hilton Winston-Salem - University?
A: A hairdresser is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a market available at DoubleTree by Hilton Winston-Salem - University?
A: A market is available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Is there an extra charge for concierge assistance at DoubleTree by Hilton Winston-Salem - University?
A: No, there is no extra charge for concierge assistance at the DoubleTree by Hilton Winston-Salem - University." "Concierge services are provided as a complimentary amenity to all registered guests." "While the concierge's assistance is free, you are responsible for the actual cost of any external services they book for you (such as event tickets, tours, or restaurant meals)." "Tipping: While entirely optional, it is customary to tip a concierge for helpful or specialized service.
Q: Is there an ice machine at DoubleTree by Hilton Winston-Salem - University?
A: An ice machine is available at DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: What are the laundry hours at DoubleTree by Hilton Winston-Salem - University?
A: 24/7
Q: What are the operating hours of the casino at DoubleTree by Hilton Winston-Salem - University?
A: There is no casino available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: What are the operating hours of the concierge desk at DoubleTree by Hilton Winston-Salem - University?
A: There is no separate, dedicated concierge desk; concierge services are handled directly through the hotel's main front desk, which operates 24 hours a day, 7 days a week. You can contact the front desk at any time of the day or night for assistance with local recommendations, luggage storage, transportation, and other guest services.
Q: What types of slot machines are available at the casino in DoubleTree by Hilton Winston-Salem - University?
A: There is no casino with slot machines available at the DoubleTree by Hilton Winston-Salem - University.
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Q: Which amenities does DoubleTree by Hilton Winston-Salem - University offer?
A: The DoubleTree by Hilton Hotel Winston Salem - University offers the following amenities: * Free WiFi * Non-smoking rooms * On-site restaurant * Free parking * Outdoor pool * Fitness center * Business center * Pet-friendly rooms * Connecting Rooms * Digital Key * Streaming entertainment * Cribs * Meeting rooms
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Credit Card Options
Q: Can I use JCB at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can use a JCB card at the DoubleTree by Hilton Winston-Salem - University. Hilton Hotels & Resorts officially accept JCB as a standard payment method. JCB has a long-standing reciprocal network agreement with the Discover Global Network in the United States, and because this DoubleTree location accepts Discover, any merchant terminal that processes Discover is automatically equipped to process and settle JCB card transactions. If the front desk staff is unfamiliar or the terminal doesn't recognize the card immediately, ask them to run it through their system as a Discover card.
Q: Can I use Mastercard at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can use a Mastercard at the DoubleTree by Hilton Winston-Salem - University." "The hotel accepts all major credit and debit cards, including: Mastercard, Visa, American Express, Discover, Diners Club." "This property does not accept cash for room payments or deposits, so you will need to use a card (like your Mastercard) or a debit card at check-in.
Q: Can I use UnionPay at DoubleTree by Hilton Winston-Salem - University?
A: While the DoubleTree by Hilton Winston-Salem - University does not officially list UnionPay as a direct payment method, you should still be able to use your UnionPay card there because the hotel accepts Discover." "UnionPay has a long-standing reciprocal network agreement with the Discover Global Network in the United States." "Since the DoubleTree by Hilton Winston-Salem - University officially accepts Discover, your UnionPay card should run successfully through their payment terminal." "Mention 'Discover': If the front desk staff is unfamiliar with UnionPay, ask them to run the card as a Discover card on their terminal." "Have a Backup: ... it is highly recommended to carry a backup payment method (such as a Visa or Mastercard) just in case.
Q: Can I use Visa at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can use a Visa card at the DoubleTree by Hilton Winston-Salem - University. The hotel accepts major credit and debit cards, including Visa. The hotel has a cashless policy: it does not accept cash payments; you must use a credit or debit card for your reservation, check-in, and any incidental charges. You will need to present a physical photo ID and a matching credit/debit card at check-in. A temporary hold/damage deposit (typically around $250) will be placed on your card at check-in and released after check-out, subject to a room inspection.
Q: Is contactless payment available during check-in or check-out at DoubleTree by Hilton Winston-Salem - University?
A: Contactless payment is not available during check-in or check-out.
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Q: Is Diners Club accepted at DoubleTree by Hilton Winston-Salem - University?
A: Yes, Diners Club is accepted at the DoubleTree by Hilton Winston-Salem - University. The hotel accepts major credit cards for reservations and check-in, including Diners Club, American Express, Visa, Mastercard, and Discover. Cash is not accepted at this property.
Q: Is Discover Card accepted at DoubleTree by Hilton Winston-Salem - University?
A: Yes, the DoubleTree by Hilton Winston-Salem - University accepts Discover Card." "Please note that the property does not accept cash payments.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can connect multiple devices to the free standard Wi-Fi at the DoubleTree by Hilton Winston-Salem - University. On each device (phone, laptop, tablet, etc.), select the hotel's Wi‑Fi network and complete the login page separately (typically enter room number and last name, or log in with Hilton Honors credentials). There is no strict limit on number of devices, but all connected devices share the same bandwidth, so many devices may slow speeds. A Premium Wi‑Fi tier is available for an additional daily fee for faster speeds; it is complimentary for Hilton Honors Diamond and Gold members.
Q: Do I need to log in or use a special code to access the free internet at DoubleTree by Hilton Winston-Salem - University?
A: Free in-room and lobby WiFi is available. You do need a special code or login to access it.
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Q: Do the guest rooms at DoubleTree by Hilton Winston-Salem - University have wifi?
A: Yes, guest rooms at the DoubleTree by Hilton Winston-Salem - University have complimentary WiFi.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer free internet access for guests?
A: Yes, DoubleTree by Hilton Winston-Salem - University offers complimentary WiFi for guests in both the rooms and the lobby.
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Q: Is the free internet access at DoubleTree by Hilton Winston-Salem - University secure for online banking or transactions?
A: the free Wi-Fi at the DoubleTree by Hilton Winston-Salem - University is not inherently secure for online banking or sensitive financial transactions." "it operates as an open, shared public network." "Because hundreds of guests can connect to the same network, a malicious actor on the same connection could use basic packet-sniffing tools to monitor unencrypted traffic or attempt to intercept data." "Attackers can easily set up a rogue Wi-Fi hotspot nearby with a similar name ... If your device connects to this fake network, the attacker can capture everything you type, including passwords and bank details." "Even if the network requires a room number or last name to log in via a captive portal, this does not mean the actual data traveling through the air between your device and the router is encrypted or isolated from other users." "Use a Virtual Private Network (VPN) ... creates an encrypted 'tunnel' for your data, making it unreadable to anyone else on the hotel network." "Switch to Mobile Data ... Cellular networks are significantly more secure than public Wi-Fi." "Verify HTTPS ... and displays a padlock icon in the address bar." "Enable Multi-Factor Authentication (MFA) ... so that even if someone manages to steal your password, they cannot access your account without a secondary verification code.
Q: Is the free internet at DoubleTree by Hilton Winston-Salem - University limited to certain hours or available 24/7?
A: Free WiFi is available in-room and in the lobby at DoubleTree by Hilton Winston-Salem - University. The context does not indicate any time limitations for its availability.
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Q: Is the free internet speed at DoubleTree by Hilton Winston-Salem - University suitable for video streaming and work?
A: Based on guest reviews and Hilton’s brand standards, the free Wi-Fi at the DoubleTree by Hilton Winston-Salem - University is generally suitable for standard video streaming and remote work. The hotel's free Wi-Fi is rated highly by guests, scoring an 8.3 out of 10 on booking platforms. The hotel officially lists "Streaming entertainment" as an in-room amenity, meaning the network is configured to support video streaming services. Under Hilton's corporate standards, the minimum speed for complimentary guest Wi-Fi is typically set at 10 Mbps, which is more than enough for standard HD streaming (about 5 Mbps), video conferencing (Zoom/Teams), and general office work. For heavy data transfers, large uploads, or 4K streaming, the hotel offers a paid "Premium" Wi-Fi tier (usually capped at 30 Mbps or higher, and free for Hilton Honors Diamond members).
Meeting Services / Packages
Q: Are security guards available for meeting/event services at DoubleTree by Hilton Winston-Salem - University?
A: Security guards are not listed as an available service for meetings or events at the DoubleTree by Hilton Hotel Winston Salem - University.
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Q: Are staff available at DoubleTree by Hilton Winston-Salem - University for manual work?
A: If you need physical assistance with your bags, the hotel has staff available to help. They offer luggage storage and concierge services. You can request assistance with carrying or moving your bags to and from your room by speaking with the front desk. The hotel operates a 24-hour front desk. Staff are always available to manually check you in, issue physical key cards, process payments, and handle manual paperwork or billing requests. The hotel's events and banquet staff handle the physical "manual work" of setting up and breaking down tables, chairs, and basic audiovisual equipment for your booking. Hotel employees are generally not permitted to perform private manual labor (such as moving personal furniture, loading a moving truck, or doing handyman work) due to liability, insurance, and corporate policy.
Q: Does DoubleTree by Hilton Winston-Salem - University offer registration services for meeting/event services?
A: The DoubleTree by Hilton Winston-Salem - University does not offer registration services for meeting or event services.
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Q: Is a carpenter available for meeting/event services at DoubleTree by Hilton Winston-Salem - University?
A: A carpenter is not available for meeting/event services at DoubleTree by Hilton Winston-Salem - University.
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Q: Is a decorator available for meeting/event services at DoubleTree by Hilton Winston-Salem - University?
A: A decorator is not available for meeting/event services.
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Q: Is a locksmith available for meeting/event services at DoubleTree by Hilton Winston-Salem - University?
A: A locksmith is not available for meeting/event services at DoubleTree by Hilton Winston-Salem - University.
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Q: Is a photographer available for meeting/event services at DoubleTree by Hilton Winston-Salem - University?
A: A photographer is not available for meeting/event services at DoubleTree by Hilton Winston-Salem - University.
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Q: Is an AV technician available for meeting/event services at DoubleTree by Hilton Winston-Salem - University?
A: An AV technician is not available for meeting/event services.
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Q: Is an electrician available for meeting/event services at DoubleTree by Hilton Winston-Salem - Universityl?
A: DoubleTree by Hilton Winston-Salem - University does not list a dedicated, on-site electrician as part of its standard meeting and event amenities. On-site maintenance/engineering staff can assist with basic power needs, standard AV setups, and troubleshooting minor electrical issues. The hotel offers standard audio-visual equipment and support services for meetings. For complex electrical distribution, heavy power drops, or specialized wiring, you will likely need to coordinate with the hotel's events team to bring in a licensed external commercial electrician. Contact the hotel's sales and events department at (336) 723-2911 to discuss specific power requirements.
Q: Is event lighting available at DoubleTree by Hilton Winston-Salem - University?
A: Event lighting is not available.
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Q: Is there copy or duplicating services available in the meeting rooms at DoubleTree by Hilton Winston-Salem - University?
A: Yes, copy and duplicating services are available for events at the DoubleTree by Hilton Winston-Salem - University. Physical copiers and duplicating machines are not located directly inside individual meeting rooms but are accessible through a 24-hour business center with copying, printing, and faxing capabilities. The hotel's administrative and meeting services staff can assist with copying, faxing, and other document preparation needs associated with meetings. For high-volume duplicating or specific administrative support, coordinate with the hotel's sales and event services team in advance.
Snow Skiing & Snowboarding
Q: Are ski lockers available at DoubleTree by Hilton Winston-Salem - University?
A: Ski lockers are not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer ski-in/ski-out access?
A: DoubleTree by Hilton Winston-Salem - University does not offer ski-in/ski-out access.
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Q: How far is the ski area to the DoubleTree by Hilton Winston-Salem - University?
A: Appalachian Ski Mountain (Blowing Rock, NC) — Distance: ~75 to 80 miles; Drive Time: about 1 hour 15 minutes to 1.5 hours. Sugar Mountain Resort (Sugar Mountain, NC) — Distance: ~100 to 102 miles; Drive Time: about 1 hour 45 minutes to 2 hours. Beech Mountain Resort (Beech Mountain, NC) — Distance: ~110 to 115 miles; Drive Time: about 2 hours to 2.5 hours.
Q: Is the DoubleTree by Hilton Winston-Salem - University at a ski area?
A: The DoubleTree by Hilton Winston-Salem - University is not located at a ski area.
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Q: What is the name of the ski area at DoubleTree by Hilton Winston-Salem - University?
A: There is no ski area at DoubleTree by Hilton Winston-Salem - University.
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Specialty Pools
Q: Is there a hot tub or jacuzzi available at DoubleTree by Hilton Winston-Salem - University?
A: A hot tub or jacuzzi is not available at DoubleTree by Hilton Winston-Salem - University.
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Q: Is there a whirlpool available for guests at DoubleTree by Hilton Winston-Salem - University?
A: A whirlpool is not available for guests at DoubleTree by Hilton Winston-Salem - University.
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Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at DoubleTree by Hilton Winston-Salem - University?
A: Yes, stackable banquet chairs (often referred to as stack chairs) are available for the meeting and event spaces at the DoubleTree by Hilton Winston-Salem - University." "Because the hotel's meeting rooms—such as the Serendipity Ballroom and the Salem Room—are designed to be highly versatile, they utilize stackable chairs to easily transition between different seating configurations, including: Theater style; Classroom style; Banquet rounds; U-Shape / Hollow Square.
Q: Are tables available in the meeting room(s) at DoubleTree by Hilton Winston-Salem - University?
A: Yes, tables are available in the meeting rooms at the DoubleTree by Hilton Winston-Salem - University. The hotel features 7 meeting and event spaces that can be configured with tables depending on your event's needs: The Situation Room is a dedicated, fixed boardroom for up to 12 people with a permanent conference table. Ballrooms and general event spaces (such as the Serendipity Ballroom, Salem Room, and Square A/B) can be set up with tables in several configurations, including Classroom/School Room (long tables with chairs), Banquet (round tables), U-Shape, Square, or Conference layouts. The hotel's event planning staff can assist with supplying and setting up the tables and chairs to match your specific layout requirements.
Q: Are whiteboards available in the meeting rooms at DoubleTree by Hilton Winston-Salem - University ?
A: Whiteboards are not available in the meeting rooms.
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Q: Is a podium lectern available in the meeting room at DoubleTree by Hilton Winston-Salem - University?
A: Yes, a podium/lectern is available for use in the meeting and event spaces at the DoubleTree by Hilton Winston-Salem - University." "A podium/lectern can be requested and set up by their event planning staff to accommodate presentations, ceremonies, or meetings." "Coordinate directly with the hotel's event services or sales department to ensure the podium and any accompanying A-V equipment (such as microphones or speakers) are reserved and set up for your specific room layout.
Q: Is there an installed stage in the meeting room at DoubleTree by Hilton Winston-Salem - University?
A: Yes, there is an installed stage at the DoubleTree by Hilton Winston-Salem - University. The hotel's Salem Room (a 2,070-square-foot meeting and event space located on the main floor) features a built-in stage and is equipped with built-in lighting, a disco ball, a built-in bar, and a coat room.
Fire Safety & Prevention
Q: Are there elevators at DoubleTree by Hilton Winston-Salem - University?
A: Elevators are available at DoubleTree by Hilton Winston-Salem - University
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Q: Are there visual alarms in guest rooms and suites at DoubleTree by Hilton Winston-Salem - University?
A: Yes, visual alarms are available in the 2 Qn Mobility/hearing Accessible Tub rooms.
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Q: Are visual alarms available in public areas at DoubleTree by Hilton Winston-Salem - University?
A: Yes, visual alarms are available in the public areas of the DoubleTree by Hilton Winston-Salem - University. Specifically, the hotel's accessibility features include visual alarms in the hallways.
Q: Do guest rooms and suites at DoubleTree by Hilton Winston-Salem - University have audible alarms?
A: Yes, guest rooms and suites at DoubleTree by Hilton Winston-Salem - University have audible alarms, as they are equipped with a clock radio with digital music connectivity. The 2 Queen Mobility/Hearing Accessible Tub room also features a visual alarm.
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Q: Do public hallways at DoubleTree by Hilton Winston-Salem - University have audible alarms?
A: Audible alarms in public hallways are not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University have visual alarms in public hallways?
A: DoubleTree by Hilton Winston-Salem - University does have visual alarms in its public hallways as part of its accessibility features.
Hotel Category
Q: Does DoubleTree by Hilton Winston-Salem - University have a reward program?
A: Yes, the DoubleTree by Hilton Winston-Salem - University participates in the Hilton Honors reward program, offering benefits such as discount rates, points toward free nights, and more.
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Q: Is DoubleTree by Hilton Winston-Salem - University considered a resort property?
A: No, the DoubleTree by Hilton Winston Salem - University is not considered a resort property.
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Room Related Taxes & Fees
Q: Does DoubleTree by Hilton Winston-Salem - University charge a resort fee for guests?
A: No, the DoubleTree by Hilton Winston-Salem - University does not charge a resort fee or destination fee." "There are other standard fees you might encounter depending on your stay: Pet Fee: $100 non-refundable pet deposit. Breakfast: available on-site but not complimentary (unless included in a specific booking rate or through certain Hilton Honors elite status tiers).
Accessibility and Guest Room Security
Q: Are accessible vanities available at DoubleTree by Hilton Winston-Salem - University?
A: Accessible vanities are not available.
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Q: Are bathtub grab bars available for guest safety at DoubleTree by Hilton Winston-Salem - University?
A: Yes, bathtub grab bars are available for guest safety at the DoubleTree by Hilton Winston-Salem - University, but they are specifically featured in their designated mobility-accessible rooms." "Book one of their specific accessible room types, such as the '1 King Mobility Accessible with Bathtub' room." "These rooms...feature grab bars in the bathtub/shower area and around the toilet, along with other accessibility features like a handheld showerhead." "Select this specific room type when booking or contact the hotel directly prior to your arrival to guarantee that an accessible room with a bathtub grab bar is reserved for your stay.
Q: Are hearing accessible rooms and/or kits available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, hearing accessible rooms are available at DoubleTree by Hilton Winston-Salem - University. The "2 Qn Mobility/hearing Accessible Tub" room type is a mobility and hearing accessible standard room that features two queen-sized beds, an accessible tub, a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls.
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Q: Are lowered deadbolts available on guest room doors at DoubleTree by Hilton Winston-Salem - University to enhance guest security?
A: lowered deadbolts/locks are not explicitly listed" ; "Lowered peepholes / viewports in guest room doors" ; "Lever door handles
Q: Are lowered electrical outlets available at DoubleTree by Hilton Winston-Salem - University to enhance guest accessibility and safety?
A: Lowered electrical outlets are not available.
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Q: Are lowered view ports available in guest room doors at DoubleTree by Hilton Winston-Salem - University to enhance guest security?
A: Lowered view ports are not available in guest room doors at DoubleTree by Hilton Winston-Salem - University.
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Q: Are mobility accessible rooms and/or kits available at DoubleTree by Hilton Winston-Salem - University?
A: Yes, mobility accessible rooms are available at DoubleTree by Hilton Winston-Salem - University. You can choose from a 1 King Mobility Accessible with Bathtub room or a 2 Queen Mobility/hearing Accessible Tub room.
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Q: Are transfer showers available in guest rooms at DoubleTree by Hilton Winston-Salem - University?
A: Transfer showers are not available in the guest rooms. The accessible rooms feature an accessible tub.
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Q: Are view ports available in guest room and suite doors at DoubleTree by Hilton Winston-Salem - University to enhance guest security?
A: View ports are available in guest room and suite doors at DoubleTree by Hilton Winston-Salem - University.
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Q: Can I share my digital key with other guests at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can share your digital key with other guests during your stay at the DoubleTree by Hilton Winston-Salem - University. Hilton’s Digital Key Share feature allows the primary guest to share their active digital key with up to four additional travel companions directly through the Hilton Honors app. Each guest you share the key with must be a Hilton Honors member. Your companions must download and log into the Hilton Honors mobile app on their smartphones to use the key. Guests who receive a shared key cannot share it with anyone else. To share: open the Hilton Honors app, go to the Stays tab, select your current stay, tap Digital Key, select Share your key, select the room and send the invitation via SMS or email. Companions accept via the invitation link, open or download the Hilton Honors app, log in, accept the key, and a quick background security check runs; once approved, their phone functions as a room key for the duration of the stay. Physical key cards can still be requested at the front desk and will work simultaneously with digital keys.
Q: Can I use a digital key to access hotel amenities at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can. The DoubleTree by Hilton Winston-Salem - University supports Hilton’s Digital Key feature through the Hilton Honors mobile app. In addition to unlocking your guest room, your Digital Key can be used to access other keycard-secured hotel amenities and areas, including the 24-hour fitness center, the outdoor pool area, elevators and side entry doors. To use it: install the Hilton Honors app, request a Digital Key during digital check-in, and when within range of an equipped lock open the app and tap the button on your screen to unlock it. You can still request a physical key card at the front desk as a backup.
Q: Do the accessible rooms in DoubleTree by Hilton Winston-Salem - University have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms at the DoubleTree by Hilton Winston-Salem - University feature doors that provide a minimum of 32 inches of clear opening width.
Q: Do the guest room and suite doors at DoubleTree by Hilton Winston-Salem - University have self-closing mechanisms?
A: Self-closing mechanisms on guest room and suite doors are available.
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Q: Do the pools at DoubleTree by Hilton Winston-Salem - University offer a sloped entry?
A: The outdoor pool at the DoubleTree by Hilton Winston-Salem - University does not offer a sloped entry (also known as a zero-entry or beach entry). Instead, it is a standard rectangular pool. For accessibility, the hotel features a wheelchair-accessible pool lift to assist guests in and out of the water, in compliance with ADA standards.
Q: Do the pools at DoubleTree by Hilton Winston-Salem - University offer have a self-operating lift?
A: The pools at DoubleTree by Hilton Winston-Salem - University do not have a self-operating lift.
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Q: Do the room windows at DoubleTree by Hilton Winston-Salem - University open for guest comfort and ventilation?
A: The room windows do not open.
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Q: Does DoubleTree by Hilton Winston-Salem - University allow digital key access for all room types?
A: Yes, Digital Key access is available for all room types at the DoubleTree by Hilton Winston-Salem - University.
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Q: Does DoubleTree by Hilton Winston-Salem - University have alarm clock telephone ringers?
A: The DoubleTree by Hilton Winston-Salem - University provides these features through room amenities and hearing-accessible equipment: "Every guest room is equipped with an alarm-clock radio and a telephone." Hearing-accessible devices available on request include "a visual telephone ring indicator," "a bed shaker connected to the alarm clock," and "a TDD (Telecommunications Device for the Deaf).
Q: Does DoubleTree by Hilton Winston-Salem - University have an accessible registration desk?
A: DoubleTree by Hilton Winston-Salem - University features a wheelchair-accessible registration desk designed to accommodate guests in wheelchairs; the accessible desk is 36 inches high.
Q: Does DoubleTree by Hilton Winston-Salem - University have an wheel chair accessible route to the registration desk?
A: Yes, the DoubleTree by Hilton Winston-Salem - University has a wheelchair-accessible route to the registration desk. A stair-free path from the accessible parking spaces to the main entrance. A wheelchair-accessible path of travel leading directly to the registration desk. A wheelchair-accessible registration desk designed with a lowered counter height (approximately 36 inches high) to accommodate guests in wheelchairs.
Q: Does DoubleTree by Hilton Winston-Salem - University have deadbolts on guest room and suite doors?
A: Yes, the DoubleTree by Hilton Winston-Salem - University has deadbolts on its guest room and suite doors. The hotel's commercial electronic keycard and digital key lock systems are equipped with automatic deadbolts that engage once the door is fully closed, manual thumbturn deadbolts on the inside for guests to manually engage, and secondary safety latches (such as swing-bar guards or flip latches) on the interior frame.
Q: Does DoubleTree by Hilton Winston-Salem - University offer a toilet seat at wheelchair height for disabled guests?
A: DoubleTree by Hilton Winston-Salem - University does offer a toilet seat at wheelchair height for disabled guests.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer digital key access?
A: Yes, DoubleTree by Hilton Winston-Salem - University offers Digital Key access.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer lever handles on guest room doors?
A: Lever handles on guest room doors are not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer lowered night guards on guest room doors?
A: DoubleTree by Hilton Winston-Salem - University does not offer lowered night guards on guest room doors.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer room and suite access through an exterior corridor?
A: DoubleTree by Hilton Winston-Salem - University does not offer room and suite access through an exterior corridor.
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Q: Does DoubleTree by Hilton Winston-Salem - University offer room and suite access through an interior corridor?
A: Yes, the DoubleTree by Hilton Winston-Salem - University offers room and suite access through interior corridors. The property is a 6-story building equipped with elevators, meaning all guest rooms and suites are accessed from inside the building rather than from exterior walkways.
Q: Does DoubleTree by Hilton Winston-Salem - University offer safety chains or latches on guest doors?
A: The DoubleTree by Hilton Winston-Salem - University equips guest rooms with standard hotel security features. Hilton brand standards require all guest room doors to feature an automatic deadbolt lock and a secondary physical security device—typically a swing-bar door latch (flip latch) rather than a traditional chain.
Q: Does DoubleTree by Hilton Winston-Salem - University offer secondary locks on room windows?
A: Secondary locks on room windows are not available.
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Q: Does DoubleTree by Hilton Winston-Salem - University provide electronic room keys for guests?
A: Yes, the DoubleTree by Hilton Winston-Salem - University provides Digital Key for guests.
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Q: Does DoubleTree by Hilton Winston-Salem - University provide meeting space for guests?
A: Yes, the DoubleTree by Hilton Winston-Salem - University provides meeting rooms for guests.
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Q: Does the DoubleTree by Hilton Winston-Salem - University, have roll-in shower available?
A: Roll-in showers are not available. The accessible rooms at this hotel feature an accessible tub.
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Q: How can I use a digital key at DoubleTree by Hilton Winston-Salem - University?
A: To use a digital key at the DoubleTree by Hilton Winston-Salem - University, you will need to use the official Hilton Honors mobile app. The hotel fully supports this feature, allowing you to bypass the front desk and go straight to your room. Join Hilton Honors. Download the Hilton Honors app from the Apple App Store or Google Play Store. Ensure your reservation at the Winston-Salem - University location is linked to your Hilton Honors account. Starting 36 to 24 hours before your arrival, open the Hilton Honors app to check in. The app will allow you to look at a digital floor plan of the hotel and select your specific room. During the digital check-in process, make sure to opt-in and request a Digital Key. On the day of your arrival, once your room is ready, you will receive a push notification letting you know your Digital Key has been delivered to your app. If this is your first time using a digital key, or if there is an issue verifying your payment method, the app may prompt you to stop by the front desk briefly to show your ID before the key is activated. Make sure Bluetooth is enabled on your smartphone. Open the Hilton Honors app as you approach your door. When you are within range of the door lock, a button will appear on your screen; tap the "Unlock" button to open the door. The Digital Key also grants access to other keycard-restricted areas such as the fitness center, outdoor pool area, and side entrance doors. You can share your Digital Key with up to four other guests through the app; they will need to download the Hilton Honors app and accept your invitation. If needed, you can obtain a physical plastic key card at the front desk as a backup.
Q: How do I troubleshoot issues with my digital key at DoubleTree by Hilton Winston-Salem - University?
A: Enable Bluetooth; Check Location Permissions (location services enabled and set to "Always" or "While Using the App"); Digital Keys only work on the exact device they were originally requested on — if you switched devices you must visit the front desk to reset/disable the old key and request a new one; Force close and reopen the Hilton Honors app; Ensure the app is updated to the latest version; Clear the app cache (Android) or offload/reinstall the app (iOS); Stop by the front desk to verify ID and credit card if required by hotel policy; Wait for the "Ready" push notification or in-app alert confirming your room is ready and the Digital Key has been delivered; If the key still won't work, get a physical key card from the front desk; Contact the front desk directly for immediate assistance — Phone Number: (336) 767-9595; Hotel Address: 5790 University Parkway, Winston-Salem, NC 27105.
Q: How long is my digital key valid after check-out at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, if you manually check out (either through the Hilton Honors app or by notifying the front desk), your digital key is deactivated immediately. If you do not manually check out, the digital key will automatically expire at the hotel's standard check-out time, which is 11:00 AM on your day of departure (unless you have previously requested and been approved for a late check-out).
Q: Is a physical key card still available if I use a digital key at DoubleTree by Hilton Winston-Salem - University?
A: Yes, you can still get a physical key card if you choose to use a digital key at the DoubleTree by Hilton Winston-Salem - University. Even if you check in digitally and receive a Digital Key on your smartphone, you always have the option to stop by the front desk to request a physical room key card. Both your Digital Key and your physical key card can be used at the same time during your stay. When you go to the front desk to request your physical key card, you will need to show a valid government-issued ID to verify your identity. Many guests prefer to get a physical key card as a backup in case their phone battery dies or the digital key experiences connectivity issues.
Q: Is an adjustable-height hand-held shower wand available at DoubleTree by Hilton Winston-Salem - University?
A: An adjustable-height hand-held shower wand is not available.
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Q: Is an internet connection required to use a digital key at DoubleTree by Hilton Winston-Salem - University?
A: an active internet connection is not required at the exact moment you unlock your door"; "The Hilton Honors Digital Key uses Bluetooth Low Energy (BLE) to communicate directly from your smartphone to the door lock"; "You will need an active internet connection (either cellular data or Wi-Fi) beforehand to set up the key"; "To check in: You must use the Hilton Honors app to check in digitally"; "To download the key: The app needs an internet connection to request, generate, and download the encrypted digital key to your device"; "It is highly recommended to complete your digital check-in and ensure your digital key has fully downloaded to your app while you still have a strong internet connection (such as in the hotel lobby or before you arrive)"; "You can always stop by the front desk to grab a physical key card as a backup.
Q: Is there an accessible entrance to on-site fitness center at DoubleTree by Hilton Winston-Salem - University?
A: Yes, there is an accessible entrance to the on-site fitness center at the DoubleTree by Hilton Winston-Salem - University. The hotel features a wheelchair-accessible fitness center (gym) with an accessible path of travel leading to it.
Q: Is there an accessible entrance to the on-site business center at DoubleTree by Hilton Winston-Salem - University?
A: the DoubleTree by Hilton Winston-Salem - University features a wheelchair-accessible business center"; "A wheelchair-accessible path of travel and routes throughout the hotel"; "A stair-free entrance to the building"; "Wheelchair-accessible elevators
Q: Is there an accessible entrance to the on-site spa at DoubleTree by Hilton Winston-Salem - University?
A: There is no on-site spa available at the DoubleTree by Hilton Winston-Salem - University.
Sources: [1]
Q: Is there an accessible entrance to the on-site swimming pool at DoubleTree by Hilton Winston-Salem - University?
A: An accessible entrance to the on-site swimming pool is available.
Sources: [1]
Q: Is there an accessible main entrance to the DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University features an accessible main entrance; a stair-free and well-lit path leading directly to the entrance; wheelchair-accessible paths of travel from the entrance to key areas of the hotel, including the registration desk, elevators, business center, gym, restaurant, and pool; accessible parking spaces, including van-accessible parking, with a clear route to the entrance.
Q: Is there an accessible route to guest room at DoubleTree by Hilton Winston-Salem - University?
A: Yes, there is an accessible route to the guest rooms at the DoubleTree by Hilton Winston-Salem - University; Wheelchair-accessible paths of travel throughout the property; Wheelchair-accessible routes to the elevators; Elevators to access guest rooms on upper floors; Mobility-accessible guest rooms and suites featuring options like roll-in showers or accessible bathtubs with grab bars; Contact the hotel directly at +1 336-767-9595 when booking to ensure preferred accessible room type is reserved.
Q: What app do I need to access the digital key for DoubleTree by Hilton Winston-Salem - University?
A: To access the digital key for the DoubleTree by Hilton Winston-Salem - University, you need to download and use the Hilton Honors app." "Because DoubleTree is a brand under the Hilton portfolio, all of its digital check-ins and mobile room keys are managed directly through the official Hilton Honors mobile application, which is available for free on both the Apple App Store and Google Play Store." "How to use it: 1. Download the Hilton Honors app and log into your account. 2. Find your reservation and choose to check in digitally. 3. Request a Digital Key during the check-in process. 4. Once your room is ready, you will receive a notification in the app, and you can use your phone to unlock your room door, elevators, and other guest areas via Bluetooth.
Workspace Amenities
Q: Are speakerphones available at DoubleTree by Hilton Winston-Salem - University?
A: Speakerphones are not available.
Sources: [1]
Q: Do the guest rooms at DoubleTree by Hilton Winston-Salem - University have phones with voicemail?
A: The guest rooms do not have phones with voicemail.
Sources: [1]
Q: Do the rooms at DoubleTree by Hilton Winston-Salem - University have desk chairs?
A: Yes, the rooms at DoubleTree by Hilton Winston-Salem - University have a workspace or work station, which includes a desk chair.
Sources: [1]
Q: Do the rooms at DoubleTree by Hilton Winston-Salem - University have ergonomic chairs for working comfortably?
A: Ergonomic chairs are not available in the rooms. However, all rooms do feature a workspace.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University have electrical outlets at desk level?
A: Electrical outlets at desk level are available.
Sources: [1]
Q: Does DoubleTree by Hilton Winston-Salem - University provide a spare electrical outlet at the desk?
A: The guest rooms feature a large work desk equipped with a connectivity panel. This panel provides convenient, desk-level electrical outlets and charging ports, allowing you to plug in and charge a laptop, phone, or other electronic devices while working.
Q: How many telephones are found in the rooms at DoubleTree by Hilton Winston-Salem - University?
A: Telephones are available in the rooms.
Sources: [1]
Q: Is an in-room printer available at DoubleTree by Hilton Winston-Salem - University?
A: An in-room printer is not available.
Sources: [1]
Q: Is in-room fax available at DoubleTree by Hilton Winston-Salem - University?
A: In-room fax is not available.
Sources: [1]
Q: What is the electric voltage in rooms at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University is located in Winston-Salem, North Carolina, USA. Because it is in the United States, the standard electrical voltage in the guest rooms is 120 volts at a frequency of 60 Hz. The rooms are equipped with standard North American power outlets, which accommodate Type A (two-prong, ungrounded) and Type B (three-prong, grounded) plugs.
Q: What kind of work desk is provided in guest rooms at DoubleTree by Hilton Winston-Salem - University?
A: Guest rooms at DoubleTree by Hilton Winston-Salem - University are provided with a Work Station.
Sources: [1]
Airport Information
Q: Does DoubleTree by Hilton Winston-Salem - University offer a free airport shuttle?
A: An airport shuttle is not available at DoubleTree by Hilton Winston Salem - University.
Sources: [1]
Q: How far is DoubleTree by Hilton Winston-Salem - University from the nearest airport?
A: The DoubleTree by Hilton Winston Salem - University is 30 miles from Piedmont Triad International Airport.
Sources: [1]
Q: What transportation options are available from the airport to DoubleTree by Hilton Winston-Salem - University?
A: Airport shuttle service is not available from either Piedmont Triad International Airport or Charlotte/Douglas International Airport to the DoubleTree by Hilton Winston Salem - University.
Sources: [1]
City Center
Q: What is the compass direction from DoubleTree by Hilton Winston-Salem - University to the city center?
A: The compass direction from the DoubleTree by Hilton Winston-Salem - University (located at 5790 University Parkway) to the Winston-Salem city center (downtown) is south. The hotel is situated in the northern part of the city, and traveling to the downtown area requires heading south (primarily via US-52 South or University Parkway) for approximately 6 miles.
Q: What is the distance of the city center from DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University (located at 5790 University Parkway) is approximately 5.8 to 6.2 miles (about 9.3 km) north of the Winston-Salem city center/downtown area. Depending on traffic, the drive to downtown Winston-Salem typically takes about 10 to 15 minutes via US-52 South.
Q: What is the nearest city center to DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University is located in Winston Salem, North Carolina.
Sources: [1]
Property Internet Provider
Q: What is the wifi bandwidth at DoubleTree by Hilton Winston-Salem - University?
A: At the DoubleTree by Hilton Winston-Salem - University, complimentary in-room Wi-Fi is provided to all guests. According to major booking platforms, the standard in-room Wi-Fi speed is rated at 25+ Mbps.
Spa Facilities
Q: Does DoubleTree by Hilton Winston-Salem - University have a spa on-site?
A: A spa is not available at the DoubleTree by Hilton Hotel Winston Salem - University.
Sources: [1]
Q: What types of treatments are offered at the spa at DoubleTree by Hilton Winston-Salem - University?
A: The DoubleTree by Hilton Winston-Salem - University does not offer spa treatments.
Sources: [1]