Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, cribs are available.
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Q: Are down/feather pillows available at Embassy Suites by Hilton - Chicago Naperville?
A: Down/feather pillows are not available.
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Q: Are foam pillows available at Embassy Suites by Hilton - Chicago Naperville?
A: Foam pillows are not available.
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Q: Are luxury linen types available at Embassy Suites by Hilton - Chicago Naperville?
A: Luxury linen types are not available.
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Q: Are rollaway beds available at Embassy Suites by Hilton - Chicago Naperville?
A: Rollaway beds are not available.
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Q: Are sofa beds available at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, some suites at Embassy Suites by Hilton Chicago Naperville include a pull-out couch.
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Q: Is a down/featherbed available at Embassy Suites by Hilton - Chicago Naperville?
A: A down/featherbed is not available.
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Q: Is a duvet available at Embassy Suites by Hilton - Chicago Naperville?
A: A duvet is not available.
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Q: Is a pillow-top mattress available at Embassy Suites by Hilton - Chicago Naperville?
A: A pillow-top mattress is not available.
Sources: [1]
Q: Is a portable play yard-type crib available at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, cribs are available at the Embassy Suites by Hilton Chicago Naperville. At most Hilton properties, including Embassy Suites, the complimentary "cribs" provided to guests are portable play yards (such as a Graco Pack 'n Play) rather than full-sized wooden cribs. These are distributed on a first-come, first-served basis and are subject to availability; contact the hotel directly before arrival to request one and have it added to your reservation notes.
Q: Is a traditional crib available at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, cribs are available.
Sources: [1]
Q: What is the fee for a crib at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, cribs (infant beds) are provided free of charge. Availability is typically limited and provided on a first-come, first-served basis; it is highly recommended to request one in advance by contacting the hotel directly or adding the request to your reservation.
Q: What is the thread count of the bed linens provided at Embassy Suites by Hilton - Chicago Naperville?
A: The bed linens provided at the Embassy Suites by Hilton - Chicago Naperville feature a 250-thread count. These sheets are part of the brand's standard Embassy Essentials Bedding Collection, which typically features 250-thread count Egyptian cotton or cotton-blend linens paired with a Serta Suite Dreams mattress and a down-alternative duvet.
Guest Services
Q: Are complimentary toll-free calls available at Embassy Suites by Hilton - Chicago Naperville?
A: Complimentary toll-free calls are not available.
Sources: [1]
Q: Do you have to be a hotel guest to visit the Embassy Suites by Hilton - Chicago Naperville or dine at the restaurants?
A: You do not have to be a hotel guest to dine at Brickstones Grill.
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Q: Do you offer Resort or Day Passes that will allow access to the amenities at Embassy Suites by Hilton - Chicago Naperville?
A: Resort or Day Passes are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville deliver a complimentary newspaper to guest rooms?
A: Complimentary newspaper delivery to guest rooms is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer a complimentary newspaper in the lobby?
A: A complimentary newspaper in the lobby is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer babysitting services?
A: Babysitting services are not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer complimentary coffee in lobby?
A: Complimentary coffee in the lobby is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer complimentary in-room coffee or tea?
A: Complimentary in-room coffee or tea is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer complimentary long distance calls?
A: Complimentary long distance calls are not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville provide complimentary concierge desk service?
A: Complimentary concierge desk service is not available.
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Q: Is a safe deposit box available at Embassy Suites by Hilton - Chicago Naperville?
A: A safe deposit box is not available.
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Q: Is a voltage converter available at Embassy Suites by Hilton - Chicago Naperville?
A: A voltage converter is not available.
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Q: Is an electrical adapter available at Embassy Suites by Hilton - Chicago Naperville?
A: Electrical adapters are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is grocery shopping service available at Embassy Suites by Hilton - Chicago Naperville?
A: Grocery shopping service is not available.
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Q: Is same-day dry cleaning available at Embassy Suites by Hilton - Chicago Naperville?
A: Dry cleaning services are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is the front desk open 24 hours at Embassy Suites by Hilton - Chicago Naperville?
A: The front desk at Embassy Suites by Hilton Chicago Naperville is open 24 hours a day.
Q: Is there a concierge or guest services desk available at Embassy Suites by Hilton - Chicago Naperville?
A: A concierge or guest services desk is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is valet cleaning available everyday at Embassy Suites by Hilton - Chicago Naperville?
A: Valet cleaning is not available.
Sources: [1]
Q: Is valet dry cleaning available at Embassy Suites by Hilton - Chicago Naperville?
A: Valet dry cleaning is not available.
Sources: [1]
Q: Is wake-up call service available at Embassy Suites by Hilton - Chicago Naperville?
A: Wake-up call service is not available.
Sources: [1]
Q: What languages are spoken by the staff at Embassy Suites by Hilton - Chicago Naperville?
A: Language spoken by staff — What languages are spoken by the staff at Embassy Suites by Hilton - Chicago Naperville? At the Embassy Suites by Hilton Chicago Naperville, the staff primarily speaks English and Spanish.
Room Entertainment
Q: Do the rooms at Embassy Suites by Hilton - Chicago Naperville come with an AM/FM clock radio?
A: AM/FM clock radios are not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Embassy Suites by Hilton Chicago Naperville features 42-inch flat-screen HDTVs in its guest rooms, which meets and exceeds the 32-inch HD flat-panel television requirement.
Swimming Pools
Q: Are floatation devices allowed in the pool at Embassy Suites by Hilton - Chicago Naperville?
A: Large floatation devices, such as oversized inflatable rafts, loungers, and large inner tubes, are generally not permitted in the indoor pool." "Personal safety floatation devices, specifically U.S. Coast Guard-approved life jackets or life vests, are permitted for children and weak swimmers." "Smaller items like pool noodles, water wings, or small inflatable rings are typically subject to the discretion of the hotel staff on duty, depending on how crowded the pool is." "Under the Illinois Swimming Pool Safety Act, the hotel cannot prohibit the use of a life jacket by any individual who has a physical disability or medical condition that necessitates its use." "If you plan to bring specific swim aids (like puddle jumpers or water wings) for young children, it is highly recommended to call the front desk at (630) 799-5900 ahead of your stay to confirm their current on-site rules.
Q: Are pool towels provided at Embassy Suites by Hilton - Chicago Naperville?
A: Pool towels are not available.
Sources: [1]
Q: Are there any pool restrictions at Embassy Suites by Hilton - Chicago Naperville (e.g., swimwear policy)?
A: The Embassy Suites by Hilton Chicago Naperville features a standard indoor pool. The hotel does not have any unique, highly restrictive, or unusual swimwear policies published. Swimwear Policy: Proper swimming attire is required to enter the water (e.g., swimsuits, trunks, or rash guards). Street clothes, cotton clothing, and undergarments are generally prohibited in the pool for hygiene and filtration reasons. Lobby & Public Areas: While swimwear is permitted in the pool enclosure, guests are expected to wear shoes/sandals and a dry cover-up when walking through public areas of the hotel, such as the lobby, elevators, or dining areas. General Pool Rules: There is typically no lifeguard on duty, so children must be supervised by an adult at all times. Glass containers and food are strictly prohibited in the immediate pool area to maintain safety. Specialized swimwear (such as burkinis or athletic swim shirts) is widely accepted at Hilton properties as long as they are made of designated swimwear materials.
Q: Are there any poolside activities available at Embassy Suites by Hilton - Chicago Naperville?
A: Poolside activities are not available.
Sources: [1]
Q: Are there lockers available at the pool or fitness center at Embassy Suites by Hilton - Chicago Naperville?
A: Lockers are not available at the pool or fitness center.
Sources: [1]
Q: Can I bring food and drinks to the pool area at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, you generally cannot bring food and drinks into the immediate pool area." "Under the Illinois Department of Public Health (IDPH) swimming pool code, food, drinks, gum, and tobacco are prohibited on pool decks and in swimming facilities, except in specially designated and controlled dining areas." "Glass containers of any kind are strictly prohibited in and around the pool area." "Eating is restricted to designated dining spaces to keep the indoor pool area clean and sanitary for all guests." "Every suite at this hotel is equipped with a wet bar, microwave, and mini-fridge, making it easy to store and enjoy your own food and drinks in your room." "You can enjoy food and drinks at the hotel's on-site restaurant, Brickstones Grill, or during the complimentary evening reception in the atrium." "Hotels will typically permit guests to bring sealed, non-glass (plastic or metal) water bottles to stay hydrated while lounging." "If you have specific dietary or medical needs, contact the hotel's front desk directly at (630) 799-5900 to ask if they can make an exception or if they have a designated seating area near the pool where drinks are permitted.
Q: Can I host a private pool event at Embassy Suites by Hilton - Chicago Naperville?
A: No, you cannot host a private pool event or rent out the pool area for a private party at the Embassy Suites by Hilton Chicago Naperville." "The hotel's indoor pool is a shared amenity reserved exclusively for registered overnight hotel guests. It cannot be closed off or reserved for private functions." "Your registered overnight guests will have full access to the indoor pool during its standard operating hours." "The pool area will still be open to other hotel guests, and you must adhere to the hotel's pool capacity and guest limits.
Q: Does Embassy Suites by Hilton - Chicago Naperville have a lap pool or swim lanes?
A: does not have a dedicated lap pool or swim lanes." "The hotel features a standard, relatively small indoor heated pool." "it is not designed or marked for lap swimming or athletic training.
Q: Does Embassy Suites by Hilton - Chicago Naperville have a pool for fitness or water aerobics?
A: Yes, Embassy Suites by Hilton Chicago Naperville has an indoor pool.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have a poolside bar or restaurant?
A: A poolside bar or restaurant is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have a swimming pool?
A: Yes, Embassy Suites by Hilton Chicago Naperville has an indoor pool.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have an age restriction for the pool?
A: Embassy Suites by Hilton - Chicago Naperville has an age-related supervision policy for its pool. Children under 18 years old are not permitted in the indoor swimming pool (or the fitness facility) without adult supervision.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer poolside cabanas for rent?
A: Poolside cabanas are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer poolside service or waitstaff?
A: Poolside service or waitstaff is not available.
Sources: [1]
Q: Does the Embassy Suites by Hilton - Chicago Naperville have a children's pool?
A: A children's pool is not available at the Embassy Suites by Hilton Chicago Naperville. We do offer an indoor pool for our guests.
Sources: [1]
Q: Is the pool accessible to guests with disabilities at Embassy Suites by Hilton - Chicago Naperville?
A: The indoor pool at the Embassy Suites by Hilton Chicago Naperville is accessible to guests with disabilities; the pool area is wheelchair-accessible and is equipped with a pool lift to assist guests in entering and exiting the water safely.
Q: Is the pool at Embassy Suites by Hilton - Chicago Naperville indoor or outdoor?
A: The Embassy Suites by Hilton Chicago Naperville features an indoor pool.
Sources: [1]
Q: Is the pool at Embassy Suites by Hilton - Chicago Naperville open year-round?
A: The pool at the Embassy Suites by Hilton Chicago Naperville is open year-round. It is an indoor pool, so guests can enjoy it regardless of the season or weather. The pool is typically open daily from 6:00 AM to 11:00 PM.
Q: Is the pool heated at Embassy Suites by Hilton - Chicago Naperville?
A: The pool at the Embassy Suites by Hilton Chicago Naperville is a heated indoor pool.
Q: Is there a lifeguard on duty at Embassy Suites by Hilton - Chicago Naperville?
A: does not have a lifeguard on duty at its indoor pool." "The pool operates on a 'swim at your own risk' basis, and children must be supervised by an adult at all times." "there is no active lifeguard service provided by the hotel.
Q: Is there a pool for adults only at Embassy Suites by Hilton - Chicago Naperville?
A: No, there is no adults-only pool at the Embassy Suites by Hilton Chicago Naperville." "The hotel features a single, family-friendly indoor heated pool that is open to guests of all ages.
Q: What are the operating hours for the pool at Embassy Suites by Hilton - Chicago Naperville?
A: The indoor pool at the Embassy Suites by Hilton Chicago Naperville is open daily from 6:00 AM to 11:00 PM.
Q: What is the maximum pool depth at Embassy Suites by Hilton - Chicago Naperville?
A: The indoor pool at the Embassy Suites by Hilton Chicago Naperville has a maximum depth of less than 4 feet (typically around 3 to 3.5 feet).
Fitness Facilities
Q: Are elliptical machines available at Embassy Suites by Hilton - Chicago Naperville?
A: Elliptical machines are not available.
Sources: [1]
Q: Are fitness classes offered at Embassy Suites by Hilton - Chicago Naperville?
A: Fitness classes are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Are personal trainers available at the fitness center in Embassy Suites by Hilton - Chicago Naperville?
A: Personal trainers are not available at the fitness center.
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Q: Are there free weights at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the fitness center at the Embassy Suites by Hilton Chicago Naperville is equipped with free weights, in addition to modern cardio and strength-training exercise machines.
Q: Are there weight machines at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the fitness center at the Embassy Suites by Hilton Chicago Naperville does have weight-training equipment. Specifically, the strength-training equipment includes a cable crossover machine (which features adjustable pulleys and a built-in pull-up bar); free weights / dumbbells (ranging from 5 to 50 lbs); and an adjustable workout bench. The hotel does not have a full circuit of individual selectorized weight machines (such as a dedicated leg press, chest press, or lat pulldown machine).
Q: Does Embassy Suites by Hilton - Chicago Naperville have cardiovascular equipment?
A: Cardiovascular equipment at Embassy Suites by Hilton - Chicago Naperville: treadmills, ellipticals, recumbent stationary bikes.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer exercise bikes?
A: Exercise bikes are not available.
Sources: [1]
Q: Does the Embassy Suites by Hilton - Chicago Naperville have a fitness center?
A: Yes, the Embassy Suites by Hilton Chicago Naperville has a fitness center.
Sources: [1]
Q: Does the fitness center at Embassy Suites by Hilton - Chicago Naperville provide complimentary towels and water?
A: Yes, the fitness center at the Embassy Suites by Hilton Chicago Naperville provides complimentary towels and water for guests. The on-site gym features a dedicated station stocked with fresh workout towels and a water source (typically a water dispenser/cooler or bottled water) to keep you hydrated during your workout.
Q: Does the gym at Embassy Suites by Hilton - Chicago Naperville have treadmills?
A: The fitness center at the Embassy Suites by Hilton Chicago Naperville is equipped with treadmills, along with other cardio equipment such as elliptical machines and stationary bikes.
Q: In which year was the fitness equipment at Embassy Suites by Hilton - Chicago Naperville most recently replaced?
A: The Embassy Suites by Hilton Chicago Naperville was built and opened in 2015. The fitness center and its equipment were installed at the time of the hotel's opening. There are no public records or announcements indicating that the fitness equipment has been fully replaced or renovated since the hotel opened.
Q: Is additional fitness equipment available at Embassy Suites by Hilton - Chicago Naperville?
A: Additional fitness equipment is not available.
Sources: [1]
Q: Is the fitness center at Embassy Suites by Hilton - Chicago Naperville accessible to all guests, or only certain room categories?
A: Yes, the fitness center at Embassy Suites by Hilton Chicago Naperville is accessible to all guests.
Sources: [1]
Q: Is the fitness center extensive or limited at Embassy Suites by Hilton - Chicago Naperville?
A: well-equipped and decently sized for a hotel gym", "leaning more toward a standard, solid setup rather than a massive, ultra-extensive health club", "great in size", "Cardio Machines: Treadmills, ellipticals, and a recumbent bike", "Strength Training: A cable crossover machine with a pull-up bar, an adjustable bench, and a set of dumbbells ranging from 5 to 50 pounds", "standard, clean, and reliable workout space", "somewhat limited" (for highly specialized equipment like squat racks, heavy barbells, or extensive weight machines)
Q: Is there an extra fee to use the fitness center at Embassy Suites by Hilton - Chicago Naperville?
A: There is no extra fee to use the fitness center at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there strength training equipment at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there is strength training equipment at Embassy Suites by Hilton - Chicago Naperville. The hotel's on-site fitness center includes free weights (dumbbells ranging from 5 to 50 lbs), strength machines (a cable crossover machine with an integrated pull-up bar), and an adjustable utility/ workout bench for free weight exercises.
Q: What are the operating hours of the fitness center at Embassy Suites by Hilton - Chicago Naperville?
A: The fitness center at the Embassy Suites by Hilton Chicago Naperville is open 24 hours a day, 7 days a week. Guests can access the facility at any time using their guest room keycard.
Q: What kind of exercise equipment is available in the fitness center at Embassy Suites by Hilton - Chicago Naperville?
A: The 24-hour fitness center at the Embassy Suites by Hilton Chicago Naperville is equipped with a variety of modern LifeFitness cardio and strength-training equipment. Cardio equipment: 3 treadmills; elliptical machine; recumbent / stationary bike. Strength training & free weights: dumbbells (ranging from 5 to 50 lbs); adjustable workout bench; cable crossover machine with an integrated pull-up bar.
Q: What's the name of the fitness center at Embassy Suites by Hilton - Chicago Naperville?
A: The fitness center "does not have a unique or branded name" and "is simply referred to as the hotel's on-site fitness center (or gym).
Q: Where is the fitness center located at Embassy Suites by Hilton - Chicago Naperville?
A: The fitness center at the Embassy Suites by Hilton Chicago Naperville is located on-site at the hotel. Hotel Address: 1823 Abriter Court, Naperville, IL 60563. The fitness center is situated on the ground floor (first floor) of the hotel, adjacent to the indoor heated pool area.
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, extra blankets and pillows are available for guests at the Embassy Suites by Hilton Chicago Naperville. Extra bedding (typically a blanket and pillow) is standardly stored in the suite's closet to accommodate guests using the sofa bed. If you do not find them in your closet upon arrival, or if you require additional blankets, pillows (including hypoallergenic options), or sheets, you can request them at any time by contacting the front desk or housekeeping, and they will be delivered directly to your room.
Q: Are there any laundry service promotions or discounts at Embassy Suites by Hilton - Chicago Naperville?
A: Laundry service is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Are there self-service laundry facilities available on site at Embassy Suites by Hilton - Chicago Naperville?
A: Self-service laundry facilities are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Can I request dry cleaning at Embassy Suites by Hilton - Chicago Naperville?
A: Dry cleaning service is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville provide laundry bags or hampers in the rooms?
A: Laundry bags or hampers are not available in the rooms.
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Q: Has Embassy Suites by Hilton - Chicago Naperville received any official cleanliness or sanitation certification?
A: Hilton CleanStay program (developed with RB and the Mayo Clinic) enforces rigorous cleaning and disinfection protocols across guest rooms and public spaces; ISO 9001:2015 Quality Management Systems certification audited and certified by DEKRA Certification, Inc.; PURE Wellness rooms that undergo a patented, multi-step purification and sanitation process to reduce allergens, bacteria, and viruses.
Q: How do I arrange laundry service at Embassy Suites by Hilton - Chicago Naperville?
A: Laundry service is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: How often does housekeeping come at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, housekeeping is provided daily as a standard service. Under Hilton's brand-wide policy, all Embassy Suites properties receive daily housekeeping. If you prefer a different schedule (such as opting out of daily service or requesting specific "light" vs. "full" cleaning), you can customize your preferences by contacting the front desk or managing your stay through the Hilton Honors app.
Q: Is same-day laundry service available at Embassy Suites by Hilton - Chicago Naperville?
A: Same-day laundry service is not available.
Sources: [1]
Q: Is there a fee for laundry services at Embassy Suites by Hilton - Chicago Naperville?
A: Laundry services are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there a nightly refresh service available at Embassy Suites by Hilton - Chicago Naperville?
A: A nightly refresh service is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What enhanced hygiene or cleanliness protocols are in place at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton - Chicago Naperville, cleanliness and hygiene protocols are anchored by Hilton’s brand-wide standards alongside specialized wellness room options. Hilton CleanStay™ Program developed in collaboration with Lysol (RB) and the Mayo Clinic. The Hilton CleanStay Room Seal: once a suite is thoroughly cleaned and disinfected, a seal is placed on the door to guarantee that no one has entered the room since it was sanitized. Deep cleaning of high-touch areas: extra focus on disinfecting the "10 High-Touch Areas" in guest suites, including light switches, door handles, TV remotes, thermostats, and faucets. Contactless arrival & departure: guests can bypass the front desk using the Hilton Honors app to check in, choose their room, access their suite via Digital Key, and check out. Public space sanitization: high-traffic areas (lobby, elevators, fitness center, indoor pool) undergo increased cleaning frequencies; hand sanitizing stations and disinfecting wipes are positioned at primary entrances and key public areas. Housekeeping on request: housekeeping services are typically provided on request during your stay. PURE Wellness® Rooms: advanced air purification with medical-grade systems that continuously filter out 99.99% of viruses, bacteria, allergens, and other airborne particles; anti-microbial treatment on all room surfaces to prevent growth of bacteria and viruses; allergy-friendly bedding with deep-cleaned, encased mattresses and pillows. Hilton EventReady with CleanStay for events: event room seal after full sanitization and setup; sanitizing stations at entrances of event and dining spaces; food and beverage hygiene with strict standards using physically distanced or individually served meal options.
Q: What is the turnaround time for laundry service at Embassy Suites by Hilton - Chicago Naperville?
A: Laundry service is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: What laundry services are available at Embassy Suites by Hilton - Chicago Naperville?
A: Laundry services are not available.
Sources: [1]
Meeting Facilities
Q: Are meeting facilities at Embassy Suites by Hilton - Chicago Naperville available for booking by non-guests?
A: Meeting and event facilities at the Embassy Suites by Hilton Chicago Naperville are available for booking by non-guests; you do not need an overnight room reservation to rent meeting rooms, boardrooms, or ballrooms. The hotel offers over 13,000 to 14,000 square feet of flexible event space, including a grand ballroom that can accommodate up to 1,000 guests, and hosts corporate meetings, training sessions, weddings, and social gatherings for outside organizations and individuals. Booking can be initiated via an online Request for Proposal through the Hilton Meetings & Events portal or event planning platforms like Cvent, or by contacting the hotel's sales and events department directly to discuss availability, layout options, audiovisual equipment, and on-site catering services.
Q: Can I arrange for additional meeting supplies or equipment at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can arrange for additional meeting supplies and equipment at the Embassy Suites by Hilton Chicago Naperville. The hotel collaborates with Audio Visual Productions to provide on-site A/V equipment, technical support, and dedicated on-site A/V staff. You can access meeting and administrative supplies through their business center, which offers copying, faxing, and high-speed wireless internet. The hotel's dedicated sales and events team can help coordinate specific equipment setups, staging, portable walls, dance floors, and other custom supplies or layouts. To arrange these services, contact the hotel's sales and catering department directly prior to your event so they can coordinate with preferred suppliers and prepare the space.
Q: Can I book meeting rooms at Embassy Suites by Hilton - Chicago Naperville for a half-day event?
A: Yes, you can book meeting rooms at the Embassy Suites by Hilton Chicago Naperville for a half-day event. The hotel features over 13,000 to 14,000 square feet of flexible meeting and banquet space (Venue Naperville) customizable for groups ranging from 10 to 1,000 people. Small meetings & boardrooms are available (e.g., Cardinal Conference Room) and larger divisible spaces include the Naper Ballroom. Rental rates for half-day bookings depend on day of week, time of day (morning vs. afternoon), room size, and food and beverage needs. The hotel provides on-site audio/visual services and full-scale catering (breakfast, lunch, coffee breaks) through Brickstones Grill. Complimentary self-parking is provided. Small groups (typically under 35) can often book via Hilton’s online booking tool; larger or customized events can be booked by submitting an RFP through Hilton/Embassy Suites website or contacting the hotel's sales and events team at (630) 799-5900.
Q: Does Embassy Suites by Hilton - Chicago Naperville have meeting facilities available for events?
A: Yes, Embassy Suites by Hilton Chicago Naperville has stylish space and resources available for your next gathering or event.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide catering services for meetings or events?
A: Catering services for meetings or events are not available.
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Q: How many meeting rooms are available at Embassy Suites by Hilton - Chicago Naperville?
A: The Embassy Suites by Hilton Chicago Naperville offers 10 to 11 flexible meeting and event spaces (depending on how the rooms are configured and divided)." Additional meeting spaces identified: Cardinal Boardroom (capacity up to 10), DuPage Room (capacity up to 8), Private Dining Room (capacity up to 60–70), Outdoor Patio (suitable for up to 100), and the Naper (Grand) Ballroom (approximately 13,000 sq ft, divisible into smaller breakout rooms).
Q: Is there a dedicated event planner available for meetings at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, Embassy Suites by Hilton Chicago Naperville provides dedicated, certified meeting planners and event coordinators to assist with planning and executing meetings, corporate events, and social gatherings. Event Coordination: meticulous planners and coordinators are available to help manage the details of your event, from room configurations and setup to centerpieces and breakdown. Catering & Banquet Services: the hotel offers full-scale catering and banquet services with customizable menus, managed in coordination with their planning team. AV Support: they provide professional, on-site audiovisual services to ensure your presentations and technology needs run smoothly. Whether you are hosting a small board meeting or a large conference in their 13,000+ square feet of flexible event space, you can work directly with their professional staff to coordinate the logistics.
Q: What is the maximum capacity of the largest meeting room/facility at Embassy Suites by Hilton - Chicago Naperville?
A: The largest meeting facility at Embassy Suites by Hilton - Chicago Naperville is the Naperville Ballroom (also referred to as the Naper Ballroom or Venue Naperville). It measures 13,098 square feet and has a maximum capacity of 1,300 guests for theater/reception-style setups and 1,000 guests for banquet-style seating.
Q: What is the maximum meeting space available in the largest room at Embassy Suites by Hilton - Chicago Naperville?
A: The largest meeting room at the Embassy Suites by Hilton Chicago Naperville is the Naper Ballroom (Grand Ballroom). The maximum meeting space available in this room is 13,098 square feet and it can accommodate up to 1,000 guests.
Q: What is the total meeting room space at Embassy Suites by Hilton - Chicago Naperville?
A: The Embassy Suites by Hilton - Chicago Naperville offers over 13,000 to 14,000 square feet of flexible meeting and event space. The Naperville Ballroom (Venue Naperville) measures approximately 13,098 square feet and can be divided into smaller configurations. The venue can accommodate up to 1,000 guests for seated banquets or up to 1,300 guests for standing receptions. Additional spaces include multiple breakout rooms, executive meeting rooms, and the Cardinal Boardroom (approx. 380 sq. ft.).
Q: What types of meeting rooms are available at Embassy Suites by Hilton - Chicago Naperville?
A: The Embassy Suites by Hilton Chicago Naperville offers over 13,000 to 14,000 square feet of flexible meeting and event space. The Naper Ballroom (Naperville Ballroom): Size: Up to 13,098 sq. ft.; Capacity: Up to 1,000 to 1,300 guests depending on the layout (theater, banquet, or reception); Description: the hotel's premier and largest event space, ideal for grand weddings, large corporate conferences, and black-tie galas; Divisibility: can be divided into several smaller breakout rooms or salons (such as the Riverwalk, Wentz, Moser, Murray, Carillon, and Freedom rooms). Boardrooms (For Small/Intimate Meetings): Cardinal Board Room: dedicated, fixed boardroom setup for executive meetings, accommodating up to 10 guests. Dupage Room: fixed boardroom space for smaller team collaborations, accommodating up to 8 guests. Private Dining Room: Capacity: Up to 60 guests; Description: event space for private luncheons, rehearsal dinners, or small corporate presentations. Outdoor & Pre-Function Spaces: Patio: outdoor space suitable for cocktail receptions or casual gatherings. Pre-Function Areas: spacious lobby and hallway areas designed for registration tables, cocktail hours, or networking breaks.
Meeting Supplies
Q: Are wall charts available at Embassy Suites by Hilton - Chicago Naperville?
A: Wall charts are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Reservations Policies
Q: Can I make a reservation without a credit card at Embassy Suites by Hilton - Chicago Naperville?
A: No, you cannot make a reservation at the Embassy Suites by Hilton Chicago Naperville without a card. You do not strictly need a credit card. You can use a debit card (with a Visa, Mastercard, American Express, or Discover logo) to guarantee and pay for your reservation. If you are a member of the Hilton Honors program, you can use points to book your stay. This property does not accept cash for reservations or payments. You must have a valid credit or debit card to complete your booking and to present at check-in for incidental charges. When using a debit card at check-in, the hotel will place a temporary hold on your card for the total cost of the room, taxes, plus an additional amount for potential incidental charges; the hold can take several business days to be released after check-out.
Q: Can I pay for the deposit with a credit card at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can pay for the deposit with a credit card at Embassy Suites by Hilton Chicago Naperville. A credit card (or debit card) is the preferred and required method for the incidental deposit hold at check-in. The hotel does not accept cash for payments or deposits. Accepted cards include Visa, Mastercard, American Express, Discover, and Diners Club. The name on the credit card must match the government-issued photo ID of the guest checking in. A temporary hold will be placed on your card for the total cost of your room plus an additional amount for estimated incidental charges; this hold is released after checkout but may take a few business days to reflect back on your account depending on your bank.
Q: Do children stay free at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, children stay free at the Embassy Suites by Hilton - Chicago Naperville. Children 17 years old and younger stay for free when occupying the same room as a parent or guardian and using existing bedding (such as the beds in the suite or the pull-out sofa bed). Complimentary cribs/infant beds are available upon request (recommended to reserve in advance). Rollaway or extra beds are typically not available at this location, so the "stay free" policy relies on using the room's existing bedding.
Q: Does Embassy Suites by Hilton - Chicago Naperville accept credit card authorization forms?
A: Yes, the Embassy Suites by Hilton - Chicago Naperville accepts credit card authorizations; they do not use a universal paper form and generally do not accept authorization forms sent via standard email or fax due to PCI compliance; they utilize a secure digital authorization process (typically Sertifi); to set up an authorization, contact the hotel directly, request a secure digital authorization link, complete the form online entering card/billing details and specify authorized charges, and submit the authorization at least 3 to 5 business days prior to the guest's arrival.
Q: How can I modify or cancel my reservation at Embassy Suites by Hilton - Chicago Naperville?
A: If booked directly through Hilton (website, app, or phone): Online via the Hilton website using "My Trips" or "Find a Reservation" with your confirmation number and last name, then select "Modify" or "Cancel"; via the Hilton Honors app, log in, go to upcoming stays, select the Naperville reservation and choose the option to change or cancel; by phone to the hotel at +1 630-799-5900; or via Hilton Reservations at 1-800-EMBASSY (1-800-362-2779). If booked through a third-party website (Expedia, Booking.com, Priceline, Hotels.com, etc.), you must contact that provider directly to modify or cancel. Check the cancellation window on your confirmation—standard Hilton reservations typically allow free cancellation up to 24 to 48 hours before scheduled check-in (verify the exact deadline on your confirmation to avoid a no-show fee, usually equivalent to one night's room rate plus tax). Advance Purchase or Non-Refundable rates generally cannot be refunded or changed, though you may call the hotel to request flexibility.
Q: Is a credit card required to secure my rate at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, a credit or debit card is required to secure your rate and guarantee your reservation at the Embassy Suites by Hilton Chicago Naperville. When making your reservation online or over the phone, you must provide a valid credit or debit card. Your card will generally not be charged immediately unless you book an "Advance Purchase" (non-refundable) rate or a special promotion that requires an upfront deposit. For standard rates, the card is held on file to secure the room and rate. At check-in you must present a physical credit or debit card and a government-issued photo ID; the hotel will place a temporary authorization hold on your card to cover the cost of the room, taxes, and potential incidental charges. The property does not accept cash for reservations or check-in deposits; you must use a credit or debit card.
Q: What amenities are complimentary at Embassy Suites by Hilton - Chicago Naperville?
A: The following amenities are complimentary at Embassy Suites by Hilton Chicago Naperville: * Free made-to-order breakfast * Free WiFi * Complimentary evening reception * Free self-parking
Sources: [1]
Q: What is Embassy Suites by Hilton - Chicago Naperville's policy on lost and found items?
A: If you left something behind, report it as soon as possible by calling the front desk at (630) 799-5900 or via an online inquiry (front desk may direct you to submit a formal digital report, possibly using third-party lost-and-found platforms such as ileftmystuff.com or Hilton's official online support portal). Provide contact details, stay dates, room number, and a detailed description or photo of the item. The hotel's lost-and-found team will cross-reference your description with items turned in by housekeeping or security and contact you by email, text, or phone if they find a match with instructions to retrieve it. If you cannot pick up the item, the hotel will coordinate return shipping at the guest's expense; they will send a secure link to pay for a shipping label, package the item, schedule courier pickup, and email tracking information. The hotel is not legally responsible for personal items left behind, and unclaimed items are typically held only for a limited window (usually 30 to 90 days, depending on the item's value) before being donated or discarded.
Q: What is the cancellation policy at Embassy Suites by Hilton - Chicago Naperville?
A: For most standard, flexible reservations, the hotel requires you to cancel at least 48 hours prior to your scheduled arrival date to avoid a penalty. If you cancel after this window, you will typically be charged a late cancellation fee equivalent to one night's room rate plus tax." "If you booked a promotional, prepaid, or 'Advance Purchase' rate, these are generally non-refundable and non-changeable; cancelling these reservations will result in the forfeiture of the entire deposit." "If you are staying as part of a wedding block, conference, or group booking, the cancellation policy is governed by the specific group contract (though many group blocks also default to a 48-hour cancellation window).
Q: What is the deposit required to book a room at Embassy Suites by Hilton - Chicago Naperville?
A: Flexible Rates: No upfront deposit is required at the time of booking. Your credit card is used to hold the reservation, and you will be charged for your stay when you check out." "Non-Refundable / Advance Purchase Rates: You will be charged a deposit for the full amount of your stay immediately upon booking." "When you check in, the hotel requires a government-issued photo ID and a credit or debit card to place a temporary hold for incidental charges." "Incidental Hold Amount: The standard incidental deposit is $25 per stay." "Payment Method: The hotel accepts major credit and debit cards. Please note that cash is not accepted for room payments or incidental deposits." "The incidental hold is released back to your card after checkout, pending a room inspection, though it may take 7–10 business days to reflect in your account depending on your bank.
Q: What is the policy on incidental charges at Embassy Suites by Hilton - Chicago Naperville?
A: You must present a valid credit card or debit card at check-in to cover the room rate, taxes, and a temporary hold for incidental charges. The hotel does not accept cash for the incidental deposit or room payment. While the exact incidental hold amount can vary depending on the length of your stay, Hilton properties typically place a temporary hold of $50 to $100 per night on your card. This hold is released after check-out, though it may take several business days to reflect back in your account depending on your bank. You must be at least 21 years old to check in and must present a government-issued photo ID matching the name on the reservation and payment card.
Room Inventory
Q: Are all guestrooms at Embassy Suites by Hilton - Chicago Naperville non-smoking?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers non-smoking rooms. A smoking fee of $300.00 will be charged for smoking, vaping, any electronic smoking devices, candles, and incense.
Sources: [1]
Q: Are connecting rooms available at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, connecting rooms are available at Embassy Suites by Hilton Chicago Naperville.
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Q: Are smoking rooms available at Embassy Suites by Hilton - Chicago Naperville?
A: Smoking rooms are not available at Embassy Suites by Hilton Chicago Naperville. A smoking fee of $300.00 will be charged for smoking, vaping, any electronic smoking devices, candles, and incense.
Sources: [1]
Q: Are there any outdoor spaces or gardens at Embassy Suites by Hilton - Chicago Naperville?
A: Outdoor spaces or gardens are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Do any rooms have a balcony or patio at Embassy Suites by Hilton - Chicago Naperville?
A: Balconies or patios are not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: How many floors does Embassy Suites by Hilton - Chicago Naperville have?
A: Feature: Number of floors — In answer to "How many floors does Embassy Suites by Hilton - Chicago Naperville have?", the response states the Embassy Suites by Hilton - Chicago Naperville has 7 floors.
Q: How many rooms are at Embassy Suites by Hilton - Chicago Naperville?
A: The Embassy Suites by Hilton Chicago Naperville has 168 suites.
Q: How many suites are at Embassy Suites by Hilton - Chicago Naperville?
A: There are 168 suites at the Embassy Suites by Hilton Chicago Naperville. As an all-suite hotel, all of its guest rooms are configured as suites.
Q: What are the extra person charges at Embassy Suites by Hilton - Chicago Naperville?
A: Children aged 17 and under stay for free when occupying the parent or guardian's room and using existing bedding. Anyone aged 18 or older is considered an adult. If you add additional adults to your reservation beyond the standard double occupancy, extra-person charges may apply. These fees vary depending on the specific room type, the rate booked, and the booking platform. Rollaway beds and extra cribs are not available at this property, so any extra guests must be able to accommodate themselves using the existing beds or the pull-out sofa beds provided in the suites. For exact fees, adjust the guest count when booking on the Hilton website or contact the hotel's front desk at (630) 799-5900.
Q: What is the maximum guest room occupancy at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, the maximum guest room occupancy is 6 guests for Two-Queen Bed, Two-Room Suites (including standard, premium, and accessible options), which have two queen beds in the bedroom and a pull-out sofa bed in the separate living area. For suites with a single king bed, the maximum occupancy is 4 guests (utilizing the king bed and the living room's sleeper sofa).
Bars
Q: Does Embassy Suites by Hilton - Chicago Naperville have an on-site bar?
A: Yes, the hotel has an on-site bar.
Sources: [1]
Q: Is the bar open for breakfast at Embassy Suites by Hilton - Chicago Naperville?
A: The bar is not open for breakfast.
Sources: [1]
Q: Is the bar open for dinner at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the bar is open for dinner at the Embassy Suites by Hilton Chicago Naperville. The hotel's on-site restaurant and bar/lounge is Brickstones Grill, a contemporary American grill that serves dinner, lunch, and cocktails. Guests can also use the complimentary nightly evening reception which features free drinks (including beer, wine, and cocktails) and light snacks.
Q: Is the bar open for lunch at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the bar and restaurant at the Embassy Suites by Hilton Chicago Naperville—called Brickstones Grill—is open for lunch. The venue is a contemporary American grill that serves lunch and dinner in a casual bar/lounge setting. The lunch menu features fresh salads, soups, build-your-own pizzas, and various entrees, which you can enjoy alongside a selection of beers and cocktails at the bar. For exact daily lunch hours or reservations, contact the hotel at (630) 799-5900.
Certification
Q: Is Embassy Suites by Hilton - Chicago Naperville certified by a globally recognized sustainable certification program?
A: This hotel is not listed as being certified by a globally recognized sustainable certification program.
Sources: [1]
Hotel Security
Q: Are there security cameras in public areas at Embassy Suites by Hilton - Chicago Naperville?
A: Security cameras in public areas are not available.
Sources: [1]
Q: Do guests need a room key to access the floors at Embassy Suites by Hilton - Chicago Naperville?
A: Whether you need a room key to access the floors depends on which floor your room is located: Standard Floors: General guest floors typically do not require a keycard to be scanned in the elevator to select the floor. Private Key Access Floors: If your suite is located on one of these secure floors, you will need to scan either your physical room keycard or your Hilton Honors Digital Key on your smartphone inside the elevator to select and access your floor.
Q: Does the Embassy Suites by Hilton - Chicago Naperville have guest evacuation plans in case of an emergency?
A: The Embassy Suites by Hilton Chicago Naperville has guest evacuation plans in place for emergencies. Every guest room is equipped with an emergency evacuation diagram posted on the back of the entry door showing "You Are Here", nearest emergency exit stairwells, locations of fire extinguishers and manual fire alarm pull stations, and designated escape routes. Hotel staff and security are trained in emergency response procedures to guide guests to designated assembly areas. Guests with limited mobility are advised to notify the front desk at check-in; the hotel keeps a log of guests requiring assistance so responders and staff can prioritize help during an evacuation. For specific details about assembly points or specialized accommodations, contact the hotel at (630) 799-5900.
Q: Does the health club facilities (pool/gym) at Embassy Suites by Hilton - Chicago Naperville require a key for entry?
A: Yes, the health club facilities (both the indoor pool and the fitness center/gym) at the Embassy Suites by Hilton Chicago Naperville require a key for entry. To access these areas, you will need to use either a physical room key card provided at the front desk or Hilton's Digital Key via the Hilton Honors mobile app on your smartphone.
Q: Is there 24-hour security staff on-site at Embassy Suites by Hilton - Chicago Naperville?
A: The Embassy Suites by Hilton Chicago Naperville does not have a dedicated, 24-hour on-site security guard or security staff team. There is always a front desk agent or night auditor on-site at all hours. The property is equipped with on-site security cameras. The hotel utilizes electronic key card locks for guest rooms and facilities. The parking and exterior areas are well-lit. For events or specific safety concerns requiring dedicated security personnel, contact the hotel to arrange third-party security services at (630) 700-5900.
Q: What are Embassy Suites by Hilton - Chicago Naperville security procedures?
A: Guests are required to present a government-issued photo ID and a matching credit card, debit card, or cash deposit upon check-in; Hilton Honors members can utilize the Hilton Honors app for digital check-in and a Digital Key using encrypted Bluetooth to access rooms; All guest suites are accessed via interior corridors rather than exterior-facing doors; The front desk is staffed 24 hours a day; The hotel utilizes security cameras in public areas, including the reception desk, lobby, and shared spaces; Self-parking is complimentary on-site but the parking lot is not secured or covered and guests are advised not to leave valuables inside their vehicles; Suites are equipped with safety deposit boxes/safes to secure passports, electronics, and other personal valuables; Guest room doors feature secondary deadbolts, security latches, and peepholes; The property is fully fire safety compliant, featuring smoke alarms, in-room and public area sprinklers, and clearly marked fire extinguishers; The hotel maintains first-aid kits on-site for minor medical emergencies; For large events or specific high-security requirements, guests can contact the hotel directly at +1 630-799-5900 to coordinate with management (e.g., hiring private security).
Phone & Fax Information
Q: What is the main phone area code at Embassy Suites by Hilton - Chicago Naperville?
A: The main phone area code for Embassy Suites by Hilton Chicago Naperville is 630.
Sources: [1]
Local Area & Office Transportation
Room Service
Q: Can I order from the on-site restaurant through room service at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, room service is available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Can I request delivery of breakfast items through room service at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, you cannot request delivery of the complimentary breakfast items to your room through room service." "While the hotel does offer room service, it is only available during limited hours (typically starting around 11:00 AM for lunch and dinner)." "To enjoy the hotel's signature free made-to-order breakfast (which includes custom omelets, hot buffet items, and more), you will need to head down to the atrium/on-site restaurant, Brickstones Grill." "Breakfast Hours: Weekdays: 6:30 AM – 9:30 AM; Weekends: 7:00 AM – 10:00 AM
Q: Can I request special dietary options through room service at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can request special dietary options through room service at the Embassy Suites by Hilton Chicago Naperville. Room service is provided by the on-site restaurant, Brickstones Grill. The culinary team is highly accommodating of various dietary needs, including Gluten-Free (offers gluten-free options and can modify several dishes to be gluten-safe), Vegetarian & Vegan (menu features vegetarian and vegan-friendly selections), and Custom Requests (kitchen team is flexible and creative with dietary restrictions, food allergies, and special requests). When placing your room service order, inform the staff of your specific dietary restrictions, allergies, or preferences and they will work with the kitchen to modify your meal or suggest suitable alternatives. For severe allergies or highly specific dietary requirements, call the front desk or the restaurant directly ahead of your stay to ensure they can fully accommodate your needs.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer breakfast for guests?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers free made-to-order breakfast for guests.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer contactless delivery for room service?
A: Embassy Suites by Hilton - Chicago Naperville offers contactless delivery for room service." "The hotel's room service... operates under Hilton’s brand-wide CleanStay standards. This program includes a 'drop-off and go' (knock-and-drop) contactless delivery structure, where staff will leave your order at your door to minimize physical contact." "Room service is offered during limited hours (provided by the on-site restaurant, Brickstones Grill).
Q: Does Embassy Suites by Hilton - Chicago Naperville offer room service?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers room service.
Sources: [1]
Q: Is there a minimum order for room service at Embassy Suites by Hilton - Chicago Naperville?
A: There is no minimum order requirement for room service at the Embassy Suites by Hilton Chicago Naperville. While there is no minimum spending limit, hotels typically add a standard delivery fee, a service charge (gratuity), and local taxes to all room service orders regardless of how small the order is.
Q: Is there an additional fee for room service at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there is an additional fee for room service at the Embassy Suites by Hilton Chicago Naperville. Orders delivered to your suite are subject to standard hotel dining surcharges. These typically include: A Delivery/Service Fee (a flat charge for bringing the meal directly to your room); Automatic Gratuity (an automatic tip, usually between 18% and 20%, added to the room service bill); Local Taxes (state and local food and beverage taxes). Check the physical room service menu in your suite or dial the front desk/dining extension to confirm the exact service charge and gratuity percentages before placing your order.
Q: What are the hours of room service at Embassy Suites by Hilton - Chicago Naperville?
A: Room service at the Embassy Suites by Hilton Chicago Naperville is provided by the hotel's on-site restaurant, Brickstones Grill. The hours for room service are 11:00 AM to 11:00 PM daily.
Q: What types of food and drinks are available for room service at Embassy Suites by Hilton - Chicago Naperville?
A: Room service at the Embassy Suites by Hilton Chicago Naperville is available through the hotel's on-site restaurant Brickstones Grill and a partnered in-room delivery service (OrderInn). Brickstones Grill menu features soups & salads (fresh seasonal salads and soups), pizzas (build-your-own flatbreads and pizzas), entrées & handhelds (burgers, sandwiches, and hearty main entrées), and drinks (craft cocktails, beer, wine, and non-alcoholic beverages). Through OrderInn guests can order from Bella Italia Bistro (salads, appetizers, chicken wings, Italian entrées, custom and deep-dish pizzas, calzones, burgers, hot sandwiches, and gourmet toppings) and Fire & Flavor Tenders (chicken tenders, wings, crispy chicken sandwiches with bold sauces such as Mango Habanero, Fiery Dragon, and Korean BBQ, served with sides like fries, veggie sticks, coleslaw, and house-made dips, plus burgers, salads, and desserts). Specific menu items and availability may vary seasonally; orders can be placed from the suite phone or by scanning the QR code in the room.
Audio-Visual Equipment
Q: Are film projectors with screens available at Embassy Suites by Hilton - Chicago Naperville?
A: Film projectors with screens are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Are microphones available at Embassy Suites by Hilton - Chicago Naperville?
A: Microphones are not available.
Sources: [1]
Q: Are TVs available at Embassy Suites by Hilton - Chicago Naperville?
A: No, TVs are not available.
Sources: [1]
Q: Are video cameras available at Embassy Suites by Hilton - Chicago Naperville?
A: Video cameras are not available.
Sources: [1]
Q: Can I reserve audio-visual equipment at Embassy Suites by Hilton - Chicago Naperville?
A: Audio-visual equipment is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer audio-visual equipment?
A: Audio-visual equipment is not available.
Sources: [1]
Q: Is videoconferencing available at Embassy Suites by Hilton - Chicago Naperville?
A: Videoconferencing is not available.
Sources: [1]
Check-in/out Policies
Q: Can I check in digitally at Embassy Suites by Hilton - Chicago Naperville before arriving at the hotel?
A: Yes, Digital Check-In is available at Embassy Suites by Hilton Chicago Naperville as a Hilton Honors member benefit.
Sources: [1]
Q: Can I check in digitally for multiple rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can check in digitally for multiple rooms at the Embassy Suites by Hilton - Chicago Naperville." "Because this property fully supports Hilton’s Digital Check-In and Digital Key features, you can manage multiple rooms under your reservation directly through the Hilton Honors app." "Starting 24 hours before your arrival, you will see a 'Check-In' button in the Hilton Honors app. If you booked multiple rooms under one reservation (including 'Confirmed Connecting Rooms'), you can complete the digital check-in process for those rooms." "Once the hotel assigns your rooms and they are ready, the digital keys will be delivered to your app." "You can use the Digital Key Share feature in the app to select a specific room and send its digital key to up to four travel companions via SMS or email. Note: Your companions must download the Hilton Honors app and sign up for a free account to accept and use the shared key." "For security and fraud prevention—especially when booking multiple rooms—the hotel's system may occasionally require the primary guest to stop by the front desk briefly to show a government-issued ID and the credit card used for the booking before the digital keys are fully activated." "If you specifically booked 'Confirmed Connecting Rooms' you can still use digital check-in, but the app will not allow you to change or swap your pre-assigned room numbers during the check-in process." "You can always request physical key cards at the front desk as a backup, even if you are using digital keys.
Q: Can I request early check-in or late check-out at Embassy Suites by Hilton - Chicago Naperville?
A: Early check-in and late check-out are not available.
Sources: [1]
Q: Can I use my mobile phone for digital check-in at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, Digital Check-In is available as a Hilton Honors member benefit at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer digital check-in?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers Digital Check-In as a Hilton Honors member benefit.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville require an app for digital check-in?
A: You must use the Hilton Honors mobile app to use the digital check-in feature and access your room using a Digital Key." "Hilton does not support digital check-in or digital key generation through a standard web browser." "Digital check-in is entirely optional; you can check in at the front desk upon arrival where staff will verify your ID and provide standard physical key cards.
Q: How can I complete digital check-in at Embassy Suites by Hilton - Chicago Naperville?
A: Use the Hilton Honors mobile app to complete Digital Check-In and request a Digital Key; download the Hilton Honors app from the Apple App Store or Google Play Store and log into your Hilton Honors account (or link your reservation using your confirmation number); open the app, locate your upcoming reservation for Embassy Suites by Hilton - Chicago Naperville, and tap the "Check-In" button; digital check-in typically becomes available starting at 6:00 AM local time the day before your scheduled arrival; choose your estimated arrival time and select your room (you can view a digital floor plan and pick a specific suite or choose "No, pick one for me" to have the system assign the best available room); review arrival time, room, and payment details and tap "Check-In" to finalize; after checking in, request a Digital Key to unlock your suite door, elevators, and other guest-access areas with your smartphone; you will receive a notification when your room is ready and the Digital Key is activated in the app; if you have trouble with the digital key or need to register a vehicle for the hotel's free parking, visit the front desk.
Q: Is a check-in kiosk available at Embassy Suites by Hilton - Chicago Naperville?
A: A check-in kiosk is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is direct billing available at Embassy Suites by Hilton - Chicago Naperville?
A: Direct billing is not available.
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Q: Is express check-in available at Embassy Suites by Hilton - Chicago Naperville?
A: Digital Check-In is available at Embassy Suites by Hilton Chicago Naperville as a Hilton Honors member benefit.
Sources: [1]
Q: Is express check-out available at Embassy Suites by Hilton - Chicago Naperville?
A: Express check-out is not available.
Sources: [1]
Q: Is there a digital key option available after checking in online at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, a Digital Key option is available.
Sources: [1]
Q: What documents or information do I need for digital check-in at Embassy Suites by Hilton - Chicago Naperville?
A: You must be a registered Hilton Honors member. You need to download and log into the official Hilton Honors app on your smartphone (iOS or Android). Your booking must be linked to your Hilton Honors account so it appears in the app. You must have a valid credit card on file linked to your reservation to cover the room rate, taxes, and a hold for incidentals. The app will prompt you to enter your expected arrival time. Minimum check-in age is 21 years old. Always bring a government-issued photo ID (driver's license, state ID, or passport). Always bring the physical credit card that matches the credit card on file in your Hilton Honors app. On the day before or the day of your arrival, open the Hilton Honors app and tap the "Check-In" button on your reservation. You will be shown a digital floor plan of the hotel where you can select your specific suite. Opt-in for a "Digital Key" within the app. Once your room is clean and ready, the app will notify you and issue your Digital Key; you can then head straight to your room and unlock the door using your phone's Bluetooth.
Q: What is the early departure charge at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton - Chicago Naperville, the early departure policy states that in the event of an early departure, the property will charge you the full amount of your original stay. Note: If you need to change your departure date, it is highly recommended to contact the hotel or adjust your reservation at least 24 to 48 hours prior to your arrival (depending on your booking's specific cancellation policy) to avoid being billed for the unused nights.
Q: What is the minimum age required for check-in at Embassy Suites by Hilton - Chicago Naperville?
A: The minimum age required to check in at the Embassy Suites by Hilton Chicago Naperville is 21 years old. Guests under the age of 21 must be accompanied by a parent or official guardian to check in.
Q: What is the procedure for after-hours check-in at Embassy Suites by Hilton - Chicago Naperville?
A: If you are arriving late or after-hours at the Embassy Suites by Hilton Chicago Naperville, the hotel operates a 24-hour front desk where staff will greet you, verify your reservation, and issue physical room keys. You must be at least 21 years old to check in and present a government-issued photo ID and a valid credit or debit card for incidental charges (the hotel does not accept cash). Alternatively, you can use the Hilton Honors app to perform digital check-in starting 24 hours before arrival and request a Digital Key once your room is ready to unlock your door with your smartphone. If you expect to arrive very late (e.g., after midnight), call the hotel directly at +1 630-799-5900 to notify them of your estimated arrival time so they can note your reservation and avoid it being marked as a no-show.
Q: What time is digital check-in at Embassy Suites by Hilton - Chicago Naperville?
A: You can begin your digital check-in and select your specific room starting at 6:00 AM on the day before your arrival. Your digital key is typically activated and your room will be ready at the standard check-in time of 4:00 PM on your arrival day.
Q: When is check-in at Embassy Suites by Hilton - Chicago Naperville?
A: Check-in is at 4 pm.
Sources: [1]
Q: When is check-out at Embassy Suites by Hilton - Chicago Naperville?
A: Check-out is at 11 am.
Sources: [1]
Q: Who can I contact if I have issues with digital check-in at Embassy Suites by Hilton - Chicago Naperville?
A: You can contact the hotel directly at +1 630-799-5900 or email CHINA_Embassy@hilton.com for assistance with digital check-in.
Sources: [1]
Property Lookup
Q: Is Embassy Suites by Hilton - Chicago Naperville located in the Northern or Southern Hemisphere?
A: The Embassy Suites by Hilton Chicago Naperville is located in the Northern Hemisphere.
Sources: [1]
Q: What is the latitude (in degrees) of Embassy Suites by Hilton - Chicago Naperville?
A: The latitude (in degrees) of Embassy Suites by Hilton - Chicago Naperville (asked for by "What is the latitude (in degrees) of Embassy Suites by Hilton - Chicago Naperville?") is approximately 41.8043° N (41.8043 degrees).
Q: What is the longitude (in degrees) of Embassy Suites by Hilton - Chicago Naperville?
A: The longitude of the Embassy Suites by Hilton Chicago Naperville (located at 1823 Abriter Ct, Naperville, IL) is approximately -88.13° (or 88.13° W). Longitude: -88.12977° (with a corresponding latitude of 41.80431°). Longitude: -88.12120° (with a corresponding latitude of 41.79984°).
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at Embassy Suites by Hilton - Chicago Naperville to block out light?
A: Blackout curtains are not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Are pay-per-view movies available on the in-room TVs at Embassy Suites by Hilton - Chicago Naperville?
A: Pay-per-view movies are not available.
Sources: [1]
Q: Are smart TVs available in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Smart TVs are available in the rooms at the Embassy Suites by Hilton - Chicago Naperville. The hotel's suites feature 42-inch flat-screen HDTVs equipped with streaming entertainment capabilities. Guests can access popular streaming services directly on the in-room TVs, including Netflix and Hulu.
Q: Are there USB charging ports available in the guest rooms at Embassy Suites by Hilton - Chicago Naperville?
A: USB charging ports are not available in the guest rooms.
Sources: [1]
Q: Can I control the temperature in my room at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can control the temperature in your room at the Embassy Suites by Hilton Chicago Naperville. All of the suites at this property feature individually climate-controlled air conditioning and heating. You will find a digital thermostat mounted on the wall in your suite, allowing you to adjust the temperature to your personal comfort level.
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville include a seating area with a sofa or chair?
A: Yes, guest rooms at Embassy Suites by Hilton Chicago Naperville are spacious two-room suites, and some include a pull-out couch.
Sources: [1]
Q: Do the guest rooms have air-conditioning at Embassy Suites by Hilton - Chicago Naperville?
A: Air-conditioning is not available.
Sources: [1]
Q: Do the rooms at Embassy Suites by Hilton - Chicago Naperville have alarm clocks?
A: Alarm clocks are not available in the rooms.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have ceiling fans?
A: Ceiling fans are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have chromecast in guest rooms?
A: Chromecast is not available in guest rooms.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer a mini-bar for a fee?
A: A mini-bar is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer a wet bar in the room?
A: A wet bar is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer access to cable or streaming TV services?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers streaming entertainment.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer an in-room coffee/tea maker?
A: An in-room coffee/tea maker is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer bottled water in the room as a complimentary service?
A: Complimentary bottled water in the room is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer outdoor space in the rooms?
A: Outdoor space in the rooms is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide an in-room safe?
A: In-room safes are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide instant hot water?
A: Instant hot water is not available.
Sources: [1]
Q: Is a washer/dryer available in guest rooms at Embassy Suites by Hilton - Chicago Naperville?
A: A washer/dryer is not available in guest rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is air-conditioning individually controlled in the room at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the air-conditioning at the Embassy Suites by Hilton - Chicago Naperville is individually controlled in each room." "The suites feature climate-controlled air conditioning with in-room thermostats." "Guests have noted that the AC units work well, allow you to adjust the temperature to your preference, and do not automatically shut off when no motion is detected in the room.
Q: Is there a fireplace in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Fireplaces are not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Event Planning Services
Q: Does Embassy Suites by Hilton - Chicago Naperville offer event planning services?
A: Event planning services are not available.
Sources: [1]
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at Embassy Suites by Hilton - Chicago Naperville?
A: The banquet and event spaces at the Embassy Suites by Hilton Chicago Naperville (including the Grand/Naper Ballroom) can accommodate up to 1,000 guests." "The hotel features over 13,000 to 14,000 square feet of flexible meeting and banquet space that can be customized for events ranging from small gatherings of 10–25 people up to large-scale receptions of 1,000 attendees.
Q: What is the total number of guests that can be accommodated in the reception area at Embassy Suites by Hilton - Chicago Naperville?
A: The largest reception area at Embassy Suites by Hilton - Chicago Naperville is the Grand Ballroom (Venue Naperville). Total Capacity: It can accommodate up to 1,000 guests for a reception. Size: The Grand Ballroom spans approximately 13,098 square feet of flexible event space.
Q: What is the total number of guests that can occupy the conference space at Embassy Suites by Hilton - Chicago Naperville?
A: The conference and event space at the Embassy Suites by Hilton Chicago Naperville can accommodate up to 1,000 guests. The hotel features over 14,000 square feet of flexible meeting and banquet space, which includes the large Naper Ballroom (divisible into smaller configurations), pre-function areas, and private boardrooms.
MESH Data
Q: Does Embassy Suites by Hilton - Chicago Naperville have any sustainability initiatives?
A: Sustainability initiatives are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville measure water usage per room night?
A: Yes, the Embassy Suites by Hilton Chicago Naperville measures water usage per room night. This measurement is performed through Hilton’s LightStay platform, which requires hotels to input monthly water consumption and occupancy data and automatically calculates water usage per occupied room (room night). The property also maintains ISO 14001:2015 and ISO 50001:2018 certifications, which require ongoing tracking and auditing of water consumption.
Q: Does Embassy Suites by Hilton - Chicago Naperville participate in any green programs?
A: Yes, the Embassy Suites by Hilton Chicago Naperville participates in several green and sustainability programs. The hotel holds three verified international certifications (certified by DEKRA Certification, Inc.): ISO 14001:2015 (Environmental Management System), ISO 50001:2018 (Energy Management Systems), and ISO 9001:2015 (Quality Management Systems). The hotel utilizes LightStay, Hilton’s proprietary corporate responsibility measurement platform, to track, analyze, and report the hotel's environmental footprint (including energy, water, and waste) and to allow meeting planners to calculate and offset event carbon footprints. As part of Hilton’s "Travel with Purpose" ESG strategy, implemented practices at this location include waste and plastic reduction (transitioning from single-use plastic toiletries to bulk, full-size wall dispensers, and eliminating plastic straws, stir sticks, and cocktail picks) and water and energy conservation (utilizing energy-efficient lighting and implementing guest-room towel and linen reuse programs).
Business & Fax Services
Q: Are shipping and courier services available at Embassy Suites by Hilton - Chicago Naperville?
A: Shipping and courier services are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have an on-site business center?
A: Yes, Embassy Suites by Hilton Chicago Naperville has an on-site business center.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have printing services?
A: Printing services are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer computer services?
A: The Embassy Suites by Hilton Chicago Naperville offers computer and business services for its guests. Business Center & Computer Station: on-site business center equipped with a computer station for guest use. Office Services: copying, faxing, and printing services. Internet Access: free high-speed Wi-Fi in guest suites and public common areas. In-Room Workspaces: every suite has a dedicated work desk and ergonomic seating.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer copying services?
A: Yes, the Embassy Suites by Hilton Chicago Naperville offers copying and printing services." "On-Site Business Center: The hotel features a dedicated business center equipped with computers and printing/copying capabilities." "Front Desk Assistance: If you need assistance with photocopying documents, the front desk staff is also available to help you make copies.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer meeting rooms or conference facilities?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers stylish space and resources for gatherings and events.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide fax services?
A: Fax services are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there a charge for using business services at Embassy Suites by Hilton - Chicago Naperville?
A: There is no charge for using the business center at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is Wi-Fi available in meeting spaces at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, Wi-Fi is available in the meeting and event spaces at the Embassy Suites by Hilton Chicago Naperville." "Its audio/visual (AV) capabilities include high-speed wireless internet access to keep your attendees connected." "Depending on your specific event package or booking terms, there may be a fee for dedicated high-speed connection in the meeting rooms, so it is recommended to coordinate directly with the hotel's on-site AV and event planning team when organizing your meeting.
Q: Is wired Ethernet connectivity available in the business center at Embassy Suites by Hilton - Chicago Naperville?
A: Wired Ethernet connectivity is not available in the business center.
Sources: [1]
Q: What are the business center hours at Embassy Suites by Hilton - Chicago Naperville?
A: The business center at the Embassy Suites by Hilton Chicago Naperville is open 24 hours a day, 7 days a week. You can access it at any time during your stay.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at Embassy Suites by Hilton - Chicago Naperville?
A: A kids' program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Can parents participate in activities at the kids program at Embassy Suites by Hilton - Chicago Naperville?
A: A kids' program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Do I need to make a reservation for the kids program at Embassy Suites by Hilton - Chicago Naperville?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer a kids program?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer childcare or supervision outside of the kids program hours?
A: Childcare or supervision services are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is the kids program at Embassy Suites by Hilton - Chicago Naperville open year-round?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there an additional fee for the kids program at Embassy Suites by Hilton - Chicago Naperville?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: What activities are available at the kids program at Embassy Suites by Hilton - Chicago Naperville?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: What age range is the kids program at Embassy Suites by Hilton - Chicago Naperville designed for?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: What are the hours of operation for the kids program at Embassy Suites by Hilton - Chicago Naperville?
A: A kids program is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: What offsite activities are available near Embassy Suites by Hilton - Chicago Naperville?
A: Our hotel is located in Naperville’s Freedom Plaza, with many restaurants and bars within five minutes. You can also visit Downtown Chicago, which is a 30-minute drive away.
Sources: [1]
Core Information
Q: Does Embassy Suites by Hilton - Chicago Naperville have a reservation link?
A: Yes, reservations can be made online via the hotel's page on Hilton.com at https://www.hilton.com/en/hotels/chinaes-embassy-suites-chicago-naperville/. Groups can also reserve 10-25 rooms instantly online.
Sources: [1]
Q: How do I get in touch with Embassy Suites by Hilton - Chicago Naperville?
A: You can get in touch with Embassy Suites by Hilton Chicago Naperville by calling +1 630-799-5900 or emailing CHINA_Embassy@hilton.com.
Sources: [1]
Q: Is Embassy Suites by Hilton - Chicago Naperville open?
A: Yes, Embassy Suites by Hilton Chicago Naperville is open.
Sources: [1]
Q: Is the Embassy Suites by Hilton - Chicago Naperville a "conversion", "Adaptive re-use" or "New build"?
A: The Embassy Suites by Hilton - Chicago Naperville is a new build. It was constructed as part of the Freedom Plaza development on approximately 13 acres of previously vacant land along Interstate 88 and Diehl Road, broke ground around 2014, opened in 2015, and was built from the ground up rather than being converted or adapted from an existing structure.
Q: What is the guest services phone number at Embassy Suites by Hilton - Chicago Naperville?
A: You can reach us at +1 630-799-5900.
Sources: [1]
Q: What is the website link for Embassy Suites by Hilton - Chicago Naperville?
A: The website link for Embassy Suites by Hilton Chicago Naperville is https://www.hilton.com/en/hotels/chinaes-embassy-suites-chicago-naperville/.
Sources: [1]
Q: When did Embassy Suites by Hilton - Chicago Naperville open?
A: The Embassy Suites by Hilton Chicago Naperville officially opened on July 28, 2015.
Q: When was Embassy Suites by Hilton - Chicago Naperville built?
A: The Embassy Suites by Hilton Chicago Naperville was built and opened in 2015. It opened in the summer of 2015 as Naperville's first newly built hotel in over eight years.
Kitchen Amenities
Q: Are dishwashers available at Embassy Suites by Hilton - Chicago Naperville?
A: Dishwashers are not available.
Sources: [1]
Q: Are pots, pans, and serving dishes available in rooms at Embassy Suites by Hilton - Chicago Naperville?
A: No, pots, pans, and serving dishes are not available in the rooms at the Embassy Suites by Hilton Chicago Naperville." "The suites ... feature a wet bar/kitchenette area equipped only with a microwave, mini-refrigerator, and coffee maker." "Because the rooms do not have stovetops, ovens, or dishwashers, cookware and dinnerware are not standard amenities.
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have a pantry area?
A: Guest rooms at Embassy Suites by Hilton Chicago Naperville feature a full kitchenette. A specific pantry area is not available.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have a microwave?
A: Microwaves are not available in guest rooms.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have a mini fridge?
A: Yes, guest rooms at the Embassy Suites by Hilton Chicago Naperville do have a mini-fridge. Every room is a spacious two-room suite that includes a wet bar area equipped with a mini-fridge, a microwave, and a coffeemaker.
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have a refrigerator with an ice maker?
A: No, the guest rooms at the Embassy Suites by Hilton Chicago Naperville do not have refrigerators with built-in ice makers." "The suites feature a wet bar area equipped with a standard mini-refrigerator (mini-fridge), a microwave, and a coffeemaker." "To get ice, you can use the ice bucket provided in your room and fill it at the communal ice machines located in the hallways on the guest floors.
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have a toaster oven?
A: Guest rooms at Embassy Suites by Hilton Chicago Naperville do not have a toaster oven.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have a water purification system for the room?
A: Guest rooms at Embassy Suites by Hilton Chicago Naperville do not have a water purification system.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have conventional ovens?
A: Guest rooms at Embassy Suites by Hilton Chicago Naperville do not have conventional ovens.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have dish cleaning supplies in the room?
A: Dish cleaning supplies are not available in the guest rooms.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have eating utensils?
A: Eating utensils are not available in the guest rooms.
Sources: [1]
Q: Do guest rooms at Embassy Suites by Hilton - Chicago Naperville have toasters?
A: Toasters are not available in the guest rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Do guest rooms have tables and chairs at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, guest rooms and suites at the Embassy Suites by Hilton - Chicago Naperville do have tables and chairs. Every suite is equipped with a dedicated work desk and an ergonomic desk chair, making them business-friendly. The living areas include a small dining or accent table, along with comfortable seating options such as armchairs and a sleeper sofa.
Q: Do rooms at Embassy Suites by Hilton - Chicago Naperville have a refrigerator?
A: Yes, rooms at the Embassy Suites by Hilton Chicago Naperville feature a full kitchenette.
Sources: [1]
Q: Is a stove available in rooms at Embassy Suites by Hilton - Chicago Naperville?
A: A stove is not available in the rooms. However, the spacious two-room suites do feature a full kitchenette.
Sources: [1]
Q: Is dishware available in rooms at Embassy Suites by Hilton - Chicago Naperville?
A: standard dishware (such as plates, bowls, and silverware) is not automatically provided in the guest rooms." "Embassy Suites rooms do not come equipped with cookware, plates, or utensils." "the hotel's two-room suites feature a 'wet bar' or 'kitchenette' area... A mini-refrigerator, A microwave, A coffeemaker" "If you need dishware or silverware during your stay, you can request disposable or basic utensils from the front desk, or you may want to bring your own.
Other System Information
Q: Is group pricing available online at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can reserve 10-25 rooms instantly online for group travel and events.
Sources: [1]
Walk Policies
Q: Does Embassy Suites by Hilton - Chicago Naperville have a walk-in policy for accommodations?
A: Walk-ins are accepted, but accommodations are strictly subject to room availability. You must present a valid government-issued photo ID and a major credit card (or debit card) at the front desk; the hotel will pre-authorize your card for the full cost of the room, taxes, and an additional incidental deposit; cash is generally not accepted to secure a room at check-in. The standard minimum age to book and check into a room at this location is 21 years old. If the hotel is overbooked and must "walk" you, the hotel must find comparable accommodations at a nearby hotel (ideally another Hilton), typically cover the cost of your first night's stay at the new hotel and any necessary transportation, and Hilton Honors members should receive stay/night credits and points as if they had stayed at the Embassy Suites; high-tier elite members may be entitled to additional compensation (such as cash or points).
Q: Does Embassy Suites by Hilton - Chicago Naperville have a walk-in policy for making phone calls home or for business?
A: A walk-in policy for making phone calls home or for business is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide transportation arrangements?
A: Transportation arrangements are not available.
Sources: [1]
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at Embassy Suites by Hilton - Chicago Naperville?
A: Double vanities are not available.
Sources: [1]
Q: Are hair dryers available at Embassy Suites by Hilton - Chicago Naperville?
A: Hair dryers are not available.
Sources: [1]
Q: Are shower-tub combinations available at Embassy Suites by Hilton - Chicago Naperville?
A: Shower-tub combinations are not available.
Sources: [1]
Q: Are the bathrooms counters at Embassy Suites by Hilton - Chicago Naperville made of marble?
A: The bathroom countertops at Embassy Suites by Hilton - Chicago Naperville are not made of marble; they are made of engineered quartz (specifically grey or white quartz) with a high-end polished finish that can be mistaken for marble.
Q: Are the bathrooms shared or private at Embassy Suites by Hilton - Chicago Naperville?
A: The bathrooms at the Embassy Suites by Hilton - Chicago Naperville are private. Each suite features its own private bathroom equipped with a shower, hairdryer, and complimentary toiletries.
Q: Are the bathtub and whirlpool separate at Embassy Suites by Hilton - Chicago Naperville?
A: A whirlpool is not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have a Hinoki tub?
A: A Hinoki tub is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have bathtubs with spray jets?
A: Bathtubs with spray jets are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have oversized bathtubs?
A: Oversized bathtubs are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have rooms with only bathtubs?
A: No, the Embassy Suites by Hilton Chicago Naperville does not have rooms with only a bathtub. Standard Suites typically have either a glass-enclosed walk-in shower or a shower/tub combination. Accessible Suites offer an accessible tub (bathtub with grab bars and a showerhead/handheld wand) or a roll-in shower. Request a shower/tub combination or book an "Accessible with Tub" suite if a bathtub is required.
Q: Does Embassy Suites by Hilton - Chicago Naperville have separate tubs and showers?
A: Separate tubs and showers are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have walk-in wardrobes or closets?
A: Walk-in wardrobes or closets are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer shower-only bathrooms?
A: Shower-only bathrooms are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide slippers for guests?
A: Slippers are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide weight scales?
A: Weight scales are not available.
Sources: [1]
Q: How many closets are available in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: The rooms at the Embassy Suites by Hilton Chicago Naperville have one main closet located in the bedroom area; depending on specific suite layout (such as accessible suites or premium configurations), there may also be additional wardrobe/closet space or storage units provided in the living area.
Q: Is a bathrobe provided at Embassy Suites by Hilton - Chicago Naperville?
A: A bathrobe is not available.
Sources: [1]
Q: Is a trouser or pant press available at Embassy Suites by Hilton - Chicago Naperville?
A: A trouser or pant press is not available.
Sources: [1]
Q: Is an iron and ironing board available in the guest rooms at Embassy Suites by Hilton - Chicago Naperville?
A: An iron and ironing board are not available in the guest rooms.
Sources: [1]
Q: Is there a bidet at Embassy Suites by Hilton - Chicago Naperville?
A: A bidet is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there a laundry basket or clothes hamper at Embassy Suites by Hilton - Chicago Naperville?
A: A laundry basket or clothes hamper is not available.
Sources: [1]
Q: Is there a lighted makeup mirror in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: A lighted makeup mirror is not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there a phone in the bathroom at Embassy Suites by Hilton - Chicago Naperville?
A: A phone in the bathroom is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there a separate closet in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the rooms at the Embassy Suites by Hilton Chicago Naperville feature a wardrobe or closet. Two-room suites: closet is located in the bedroom or the connecting hallway area, keeping it entirely separate from the main living and dining space. Studio suites: open-concept single rooms that still include a dedicated closet/wardrobe area for hanging clothes and storage.
Q: Is there a whirlpool available in the guest rooms at Embassy Suites by Hilton - Chicago Naperville?
A: A whirlpool is not available in the guest rooms.
Sources: [1]
Q: What bathroom amenities are included at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton - Chicago Naperville, the private bathrooms in the guest suites include the following amenities: Complimentary Designer Toiletries (typically shampoo, conditioner, body wash, lotion, and facial/body soap bars); Hairdryer provided in every bathroom; Standard suites feature a private bathroom with a walk-in shower; Accessible rooms may include a roll-in shower or a mobility-accessible tub with grab bars; Plush towels (bath towels, hand towels, and washcloths) stocked in each room.
Q: What brand of bathroom toiletries provided at Embassy Suites by Hilton - Chicago Naperville?
A: The bathroom toiletries provided at the Embassy Suites by Hilton - Chicago Naperville are from Crabtree & Evelyn; often featuring their "The Gardeners" line or classic botanical formulations; typically provided in eco-friendly, wall-mounted bulk dispensers in the guest bathrooms.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville?
A: The on-site restaurant is Brickstones Grill. Build-Your-Own & oven-baked pizzas (fresh flatbreads and customizable pizzas). Classic American grill fare including premium burgers, steaks, and fish & chips. Complimentary made-to-order breakfast featuring chef-prepared omelets. Craft cocktails and signature drink/local tasting events (e.g., bourbon or margarita tastings).
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there are both vegetarian and gluten-free options available at the complimentary breakfast at the Embassy Suites by Hilton Chicago Naperville. Vegetarian options: Made-to-order omelets customizable with spinach, mushrooms, onions, peppers, tomatoes, and cheese; buffet items typically include scrambled eggs, breakfast potatoes, oatmeal (with toppings like nuts, dried fruit, and brown sugar), fresh fruit, yogurt, cereal, and a variety of pastries, bagels, and breads. Gluten-free options: Made-to-order omelets and fresh eggs (inform the chef to reduce cross-contamination risk); naturally gluten-free buffet items such as fresh whole and sliced fruit, yogurt, and hard-boiled eggs; oatmeal and breakfast potatoes are naturally gluten-free but may be subject to cross-contact during preparation or at the buffet; gluten-free bread or muffins may be available upon request though availability can vary daily.
Q: Can I make a reservation at the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can make a reservation at the on-site restaurant, Brickstones Grill, located inside the Embassy Suites by Hilton Chicago Naperville. Reservations are recommended, especially for larger groups. You can make a reservation by calling the hotel directly at (630) 799-5900.
Q: Can I take the free breakfast to-go at Embassy Suites by Hilton - Chicago Naperville?
A: you can take your breakfast to-go"; "No Official To-Go Containers: Embassy Suites typically does not provide takeout boxes, clamshell containers, or trays for their hot buffet and made-to-order omelet station."; "Hotel staff generally do not mind if you fill up a plate (or two) and carry it back up to your suite."; "You can easily grab quick, portable items to-go, such as whole fruit, muffins, pastries, yogurt cups, and coffee."; "If you plan to take a full hot breakfast back to your room, some frequent guests recommend bringing a small tray or your own reusable container to make carrying the plates and drinks much easier.
Q: Does Embassy Suites by Hilton - Chicago Naperville have an on-site restaurant?
A: Yes, Embassy Suites by Hilton Chicago Naperville has an on-site restaurant called Brickstones Grill.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville in offer free breakfast for guests?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers free made-to-order breakfast for guests.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer a continental breakfast as part of their meal plan for guests?
A: Embassy Suites by Hilton Chicago Naperville offers a free made-to-order breakfast for guests.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide free breakfast for children?
A: Yes, Embassy Suites by Hilton Chicago Naperville provides free breakfast for children, as long as they are registered guests staying at the hotel. This location offers a complimentary, made-to-order breakfast daily to all registered guests in the room, regardless of age. This includes a hot buffet with options like custom omelets, pancakes, bacon, and fresh fruit.
Q: Does the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville offer outdoor seating or a patio?
A: The on-site restaurant, Brickstones Grill, does not offer outdoor seating or a patio.
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Q: Does the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville offer vegetarian or vegan options?
A: The on-site restaurant at the Embassy Suites by Hilton Chicago Naperville is Brickstones Grill. The standard menu features fresh salads, warming soups, and a "build-your-own pizza" option, which allows you to customize your toppings with various vegetables. The hotel's complimentary made-to-order breakfast buffet (served daily at Brickstones Grill) includes plenty of vegetarian-friendly items. While the standard dinner menu does not feature a large, dedicated vegan section, vegan guests can easily customize items; the build-your-own pizzas can be ordered without cheese, and salads can be modified to exclude meat and dairy. The hotel's culinary team, led by Executive Chef Kevin Jones, is highly regarded for being exceptionally accommodating with dietary restrictions, allergies, and special requests, and will usually modify a dish or prepare something custom to fit strict vegan or vegetarian preferences.
Q: Is a breakfast buffet included in the meal plan at Embassy Suites by Hilton - Chicago Naperville?
A: A breakfast buffet is not available. However, a free made-to-order breakfast is included.
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Q: Is a hot breakfast available as part of the meal plan at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, a free made-to-order breakfast is available.
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Q: Is breakfast included at the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville?
A: A free made-to-order breakfast is included. The context does not specify if this breakfast is served at the on-site restaurant, Brickstones Grill.
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Q: Is the free breakfast at Embassy Suites by Hilton - Chicago Naperville available to all guests or only certain room types?
A: Free made-to-order breakfast is available to all guests.
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Q: Is the free breakfast at Embassy Suites by Hilton - Chicago Naperville served in the hotel restaurant or a dedicated area?
A: The free made-to-order breakfast at the Embassy Suites by Hilton Chicago Naperville is served in Brickstones Grill, the hotel's on-site restaurant.
Q: Is the free breakfast buffet-style at Embassy Suites by Hilton - Chicago Naperville?
A: We offer a complimentary made-to-order breakfast at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville open to non-hotel guests?
A: Yes, the on-site restaurant at the Embassy Suites by Hilton Chicago Naperville, Brickstones Grill, is open to non-hotel guests and the general public. Locals and visitors alike are welcome to stop by for lunch, dinner, or drinks at the bar.
Q: What are the operating hours of the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville?
A: The on-site restaurant at the Embassy Suites by Hilton Chicago Naperville is Brickstones Grill, a contemporary American grill. Its operating hours are as follows: Breakfast (Complimentary Buffet) — Weekdays: 6:30 AM – 9:30 AM; Weekends: 7:00 AM – 10:00 AM. Lunch & Dinner — Open daily for lunch and dinner, closing at 11:00 PM.
Q: What is the cost of the breakfast at Embassy Suites by Hilton - Chicago Naperville?
A: Breakfast is complimentary at Embassy Suites by Hilton Chicago Naperville.
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Q: What items are included in the free breakfast at Embassy Suites by Hilton - Chicago Naperville?
A: Guests receive a complimentary, made-to-order breakfast served daily at the on-site restaurant, Brickstones Grill. Made-to-Order Station: Custom omelets made to your liking with toppings such as bacon, sausage, ham, cheese, mushrooms, onions, tomatoes, spinach, and jalapeños; eggs cooked to order (fried, scrambled, or boiled). Hot Buffet Items: Breakfast meats (typically crispy bacon and savory sausage links or patties); seasoned breakfast potatoes or hash browns; rotating sweet griddle items (pancakes, French toast, or waffles) served with syrup; pre-made scrambled eggs. Cold Buffet & Continental Selections: Bakery & breads (sliced bread with toaster, bagels, English muffins, pastries, donuts, muffins); freshly cut seasonal fruit (such as melons, pineapple, and grapes) and individual yogurts; selection of cold cereals and a hot oatmeal station with toppings like brown sugar, raisins, dried cranberries, and nuts. Beverages: freshly brewed coffee and hot tea; assorted fruit juices (orange, apple, cranberry); milk (regular and low-fat). Typical breakfast hours: 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
Q: What type of cuisine is offered at the on-site restaurant at Embassy Suites by Hilton - Chicago Naperville?
A: The on-site restaurant, Brickstones Grill, offers contemporary American cuisine.
Sources: [1]
Q: When is the free breakfast served at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, the complimentary made-to-order breakfast is served during the following hours: Weekdays (Monday – Friday): 6:30 AM to 9:30 AM; Weekends (Saturday – Sunday): 7:00 AM to 10:00 AM
Golf
Q: Can guests at Embassy Suites by Hilton - Chicago Naperville rent golf equipment on-site?
A: Golf equipment rental is not available on-site.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have an on-site golf course?
A: An on-site golf course is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer a driving range or practice facilities?
A: A driving range or practice facilities are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer golf lessons or clinics?
A: Embassy Suites by Hilton Chicago Naperville does not offer golf lessons or clinics.
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Q: What are the hours of operation for the golf course at Embassy Suites by Hilton - Chicago Naperville?
A: A golf course is not available at the Embassy Suites by Hilton Chicago Naperville.
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Q: What is the golf course called at Embassy Suites by Hilton - Chicago Naperville?
A: There is no golf course available at the Embassy Suites by Hilton Chicago Naperville.
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Guest Parking
Q: Are electric car charging stations available at Embassy Suites by Hilton - Chicago Naperville?
A: EV charging stations are available nearby, approximately 3 miles from the hotel.
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Q: Are the EV charging stations at Embassy Suites by Hilton - Chicago Naperville available 24/7?
A: Yes, the EV charging stations at the Embassy Suites by Hilton Chicago Naperville (located at 1823 Abriter Ct) are available 24/7." "The chargers are available 24/7 for hotel customers and guests. You should check in with the front desk upon arrival for access or assistance.
Q: Are the EV charging stations at Embassy Suites by Hilton - Chicago Naperville compatible with Tesla vehicles?
A: Yes, the EV charging stations at the Embassy Suites by Hilton Chicago Naperville are compatible with Tesla vehicles. The hotel previously offered dedicated Tesla Destination chargers, but those have been removed and replaced by four EVBolt Level 2 charging stations. These EVBolt chargers use standard J1772 connectors, so you will need to use the standard J1772-to-Tesla (NACS) adapter that came with your vehicle. The EVBolt chargers require payment and are activated via the EVBOLT+ app.
Q: Are there any restrictions or time limits for free parking at Embassy Suites by Hilton - Chicago Naperville?
A: Self-parking is complimentary and available on-site. There are no time limits or restrictions mentioned.
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Q: Do I need to reserve a parking spot in advance at Embassy Suites by Hilton - Chicago Naperville?
A: No, you do not need to reserve a parking spot in advance. Self-parking is complimentary and available on-site.
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Q: Do I need to reserve an EV charging spot at Embassy Suites by Hilton - Chicago Naperville?
A: EV charging is available nearby, approximately 3 miles from the hotel. The hotel does not offer on-site EV charging spots that require reservations.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a gated entrance for guest self-parking?
A: A gated entrance for guest self-parking is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have on-site parking?
A: Yes, Embassy Suites by Hilton Chicago Naperville has complimentary on-site self-parking.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have van-accessible parking in the self-parking facility?
A: Van-accessible parking is not available.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer free parking for guests?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers complimentary self-parking on-site for guests.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer motorcycle parking?
A: The Embassy Suites by Hilton Chicago Naperville does not have a dedicated, secured, or covered motorcycle-only parking area. They offer complimentary, on-site self-parking in their standard open-air parking lot. Guests traveling by motorcycle are welcome to park their bikes in any of the standard, complimentary self-parking spaces on the property. Contact the front desk ahead of arrival to request a ground-level spot close to the entrance or other accommodations.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer off-site parking?
A: Off-site parking is not available. The hotel offers complimentary on-site self-parking.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer on-site accessible, self-parking?
A: Yes, the Embassy Suites by Hilton Chicago Naperville offers complimentary, on-site self-parking. This includes wheelchair-accessible and van-accessible parking spaces. Valet parking is not available at this location.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer parking?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers complimentary on-site self-parking.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer secure or covered parking?
A: Embassy Suites by Hilton Chicago Naperville does not offer secure or covered parking.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer valet parking?
A: Valet parking is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville provide free parking for guests with electric vehicles?
A: EV charging is available nearby, 3 miles from the hotel. The hotel does not offer on-site EV charging.
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Q: Does Embassy Suites by Hilton - Chicago Naperville provide long-term parking?
A: Long-term parking is not available. The hotel offers complimentary on-site self-parking.
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Q: Does the Embassy Suites by Hilton - Chicago Naperville offer RV parking?
A: RV parking is not available.
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Q: How many EV charging stations does Embassy Suites by Hilton - Chicago Naperville have?
A: EV charging is available nearby, 3 miles from the hotel. The hotel does not have on-site EV charging stations.
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Q: How many parking spaces are available at Embassy Suites by Hilton - Chicago Naperville?
A: complimentary on-site self-parking for guests. hotel does not publish a standalone count for its individual lot. the overall Freedom Plaza development (which encompasses the 168-room hotel, its conference center, and the surrounding restaurants) was built to provide 703 parking spaces. 4 designated accessible parking spaces on-site. EV charging stations (including Tesla Destination chargers and ClipperCreek J1772 stations). Ample complimentary bus/motorcoach parking. Valet parking is not available at this location.
Q: Is free parking available for guests staying at Embassy Suites by Hilton - Chicago Naperville during peak seasons or holidays?
A: Yes, complimentary self-parking is available on-site for guests.
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Q: Is parking available for oversized vehicles at Embassy Suites by Hilton - Chicago Naperville?
A: Parking for oversized vehicles is not available.
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Q: Is the free parking at Embassy Suites by Hilton - Chicago Naperville valet or self-parking?
A: The Embassy Suites by Hilton Chicago Naperville offers complimentary self-parking on-site. Valet parking is not available.
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Q: Is there a fee for using EV charging stations at Embassy Suites by Hilton - Chicago Naperville?
A: There is no fee for EV charging at Embassy Suites by Hilton - Chicago Naperville, as the service is not available on-site. EV charging is available nearby, 3 miles from the hotel.
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Q: Is there a garage height limit at Embassy Suites by Hilton - Chicago Naperville?
A: There is no covered parking or garage available at the Embassy Suites by Hilton Chicago Naperville.
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Q: Is there a limit on the number of vehicles that can park for free at Embassy Suites by Hilton - Chicago Naperville?
A: self-parking is completely complimentary (free) for all guests. There is no official limit on the number of vehicles a guest or room can park for free. Parking is subject to availability of open spaces in the on-site surface parking lot. If bringing multiple vehicles, a large vehicle, or a group bus, contact the front desk ahead of time to ensure accommodation.
Q: Is there a parking garage or lot near Embassy Suites by Hilton - Chicago Naperville?
A: Yes, self-parking is available on-site and is complimentary.
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Q: Is valet parking available at Embassy Suites by Hilton - Chicago Naperville?
A: Valet parking is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What are the charges for parking at Embassy Suites by Hilton - Chicago Naperville?
A: Self-parking is complimentary at Embassy Suites by Hilton Chicago Naperville.
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Q: What is the charge for off-site parking at the Embassy Suites by Hilton - Chicago Naperville?
A: Off-site parking is not available.
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Q: What is the charge for on-site parking at the Embassy Suites by Hilton - Chicago Naperville?
A: On-site self-parking at the Embassy Suites by Hilton Chicago Naperville is complimentary.
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Q: What is the charging speed of the EV stations at Embassy Suites by Hilton - Chicago Naperville?
A: The EV charging setup at the Embassy Suites by Hilton Chicago Naperville features four EVBolt Level 2 (AC) charging stations. These are standard Level 2 chargers typically delivering between 7.2 kW and 11.5 kW, which generally add about 20 to 30 miles of range per hour of charging.
Q: What types of EV chargers are available at Embassy Suites by Hilton - Chicago Naperville?
A: EV charging is not available at Embassy Suites by Hilton Chicago Naperville. It is available nearby, 3 miles from the hotel.
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Q: Where are the EV charging stations located at Embassy Suites by Hilton - Chicago Naperville?
A: EV charging stations are located nearby, 3 miles from the hotel.
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Pet Policies
Q: Are pets allowed in all rooms at Embassy Suites by Hilton - Chicago Naperville?
A: No, pets are allowed in our designated pet-friendly rooms.
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Q: Are pets allowed in at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, pets are allowed at Embassy Suites by Hilton Chicago Naperville. There is a maximum weight of 35 lbs and a maximum of two pets are allowed. A fee of $75 applies for 1-4 nights, and $125 for 5 or more nights.
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Q: Are service animals allowed at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, service animals are allowed at the Embassy Suites by Hilton Chicago Naperville. Under the Americans with Disabilities Act (ADA), service animals are exempt from pet fees, weight limits, and breed restrictions, and they are permitted in all public areas of the hotel where guests are normally allowed. It is recommended to notify the front desk prior to or during check-in so they can note it on your reservation.
Q: Are there any size restrictions for pets at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there are size restrictions for pets. The maximum size allowed is medium.
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Q: Can I leave my pet unattended in the room at Embassy Suites by Hilton - Chicago Naperville?
A: pets cannot be left unattended in your room at the Embassy Suites by Hilton - Chicago Naperville. The hotel may allow dogs to be left unattended for brief periods, provided they are well-behaved and you leave a working contact number with the front desk. Fees: $75 for stays of 1 to 4 nights, and $125 to $150 for stays of 5 or more nights. Limits: A maximum of 2 pets per room. Size Restrictions: maximum weight limit of 35 lbs per pet. Call the hotel directly at +1 630-799-5900 to confirm if they permit pets to be left unattended when crated.
Q: Does Embassy Suites by Hilton - Chicago Naperville charge an additional fee for pets?
A: Yes, there is an additional fee for pets. The charge is $75 for 1-4 nights and $125 for 5 or more nights, with a maximum of 2 pets allowed.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have any restrictions on the number of pets allowed per room?
A: Yes, Embassy Suites by Hilton Chicago Naperville allows a maximum of 2 pets per room.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer pet amenities like beds or bowls?
A: Pet amenities such as beds or bowls are not available.
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Q: How much is the refundable pet deposit at Embassy Suites by Hilton - Chicago Naperville?
A: There is no refundable pet deposit at Embassy Suites by Hilton Chicago Naperville. Instead, the hotel charges a non-refundable pet fee: $75 for stays of 1 to 4 nights and $125 for stays of 5 or more nights. Maximum 2 pets per room. Medium-sized pets up to 35 lbs allowed. Dogs and cats allowed. Service animals exempt from these fees.
Q: Is Embassy Suites by Hilton - Chicago Naperville pet-friendly?
A: Yes, Embassy Suites by Hilton Chicago Naperville is pet-friendly. Pets are allowed with a maximum weight of 35 lbs and a maximum size of medium. There is a fee of $75 for 1-4 nights and $125 for 5 or more nights, with a maximum of 2 pets allowed.
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Q: Is there a designated pet area or pet park at Embassy Suites by Hilton - Chicago Naperville?
A: A designated pet area or pet park is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there a pet weight restriction at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there is a pet weight restriction of 35 lbs at Embassy Suites by Hilton Chicago Naperville.
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Q: What is the limit for pet weight at Embassy Suites by Hilton - Chicago Naperville?
A: The maximum weight for pets is 35 lbs.
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Q: What is the pet policy at Embassy Suites by Hilton - Chicago Naperville?
A: Pets are allowed at Embassy Suites by Hilton Chicago Naperville. There is a maximum weight limit of 35 lbs and a maximum size of medium. The pet fee is $75 for 1-4 nights and $125 for 5 or more nights, with a maximum of 2 pets allowed.
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Tennis
Q: Are there tennis courts at Embassy Suites by Hilton - Chicago Naperville?
A: Tennis courts are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: How many tennis courts are there at Embassy Suites by Hilton - Chicago Naperville?
A: There are no tennis courts available at Embassy Suites by Hilton Chicago Naperville.
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Attractions
Q: What are some popular attractions near Embassy Suites by Hilton - Chicago Naperville?
A: Our hotel is located in Naperville’s Freedom Plaza, which features many restaurants and bars within five minutes. You can also visit Downtown Chicago, which is a 30-minute drive away. The City Center is also nearby, just 2 miles from the hotel.
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Reception And Guest Services
Q: Does the Embassy Suites by Hilton - Chicago Naperville offer concierge services?
A: Concierge services are not available at the Embassy Suites by Hilton Chicago Naperville.
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Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at Embassy Suites by Hilton - Chicago Naperville?
A: There is one food and beverage outlet at Embassy Suites by Hilton Chicago Naperville, which is Brickstones Grill.
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Q: How many lounges/bars are there at Embassy Suites by Hilton - Chicago Naperville?
A: The hotel features one area for its complimentary evening reception, which includes bar service.
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Q: Is there a coffee shop at Embassy Suites by Hilton - Chicago Naperville?
A: There is no coffee shop available at Embassy Suites by Hilton Chicago Naperville.
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Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at Embassy Suites by Hilton - Chicago Naperville?
A: There is no casino at the Embassy Suites by Hilton Chicago Naperville.
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Q: Are there any live entertainment events in the casino at Embassy Suites by Hilton - Chicago Naperville?
A: There is no casino at the Embassy Suites by Hilton Chicago Naperville, and therefore no live entertainment events in a casino.
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Q: Are there shops and services at Embassy Suites by Hilton - Chicago Naperville?
A: There are no shops or services available at Embassy Suites by Hilton Chicago Naperville.
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Q: Are vending machines available at Embassy Suites by Hilton - Chicago Naperville?
A: Vending machines are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Are video games available at Embassy Suites by Hilton - Chicago Naperville?
A: Video games are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Can guests rent a car directly from a rental desk at Embassy Suites by Hilton - Chicago Naperville?
A: Car rental is not available directly from a rental desk at Embassy Suites by Hilton Chicago Naperville.
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Q: Can the concierge at Embassy Suites by Hilton - Chicago Naperville assist with booking local tours or attractions?
A: The concierge services at the Embassy Suites by Hilton Chicago Naperville can assist with booking local tours and securing tickets to nearby attractions, and provide recommendations for dining and entertainment. The staff can help plan visits to attractions such as The Morton Arboretum, Naper Settlement, The Naperville Riverwalk, and DuPage Children's Museum. The hotel offers a complimentary local shuttle that operates within a 5-mile radius to get to and from local attractions, shops, and restaurants. Guests can contact the front desk or concierge desk before arrival or speak with them in the lobby during their stay to arrange their itinerary.
Q: Can the concierge at Embassy Suites by Hilton - Chicago Naperville help with restaurant reservations?
A: The Embassy Suites by Hilton Chicago Naperville does not have a dedicated, formal concierge desk; the 24-hour front desk staff and guest services team can assist with restaurant recommendations and making reservations. The front desk can help coordinate the complimentary local shuttle (operating within a 5-mile radius) to and from nearby restaurant reservations. You can arrange reservations ahead of arrival by contacting the front desk at +1 630-799-5900. The hotel also has on-site dining (Brickstones Grill) and more than 20 nearby restaurants and bars within walking distance.
Q: Can the concierge at Embassy Suites by Hilton - Chicago Naperville help with special requests like flowers or gifts?
A: A concierge service is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a BBQ or picnic area?
A: A BBQ or picnic area is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a bookstore on the premises or within walking distance?
A: A bookstore is not available on the premises or explicitly mentioned as being within walking distance.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a casino on-site?
A: A casino is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a coin-operated laundry facility?
A: A coin-operated laundry facility is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a game room?
A: A game room is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a gift shop or newsstand?
A: A gift shop or newsstand is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a shoe shine stand?
A: A shoe shine stand is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville have a sportsbook or betting lounge?
A: A sportsbook or betting lounge is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer casino promotions or special gaming events?
A: Embassy Suites by Hilton Chicago Naperville does not offer casino promotions or special gaming events.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer non-smoking public areas?
A: Embassy Suites by Hilton Chicago Naperville is a 100% smoke-free facility; all public areas, guest rooms, and indoor spaces are strictly non-smoking. A $300 fee is charged for smoking, vaping, or using any electronic smoking devices, candles, or incense anywhere inside the property.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer on-site laundry services for guests?
A: On-site laundry services are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Does Embassy Suites by Hilton - Chicago Naperville offer porter or bellman services for guest luggage assistance?
A: Porter or bellman services for guest luggage assistance are not available.
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Q: Does the casino at Embassy Suites by Hilton - Chicago Naperville offer a rewards or loyalty program?
A: The Embassy Suites by Hilton Chicago Naperville does not have a casino.
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Q: Does the casino at Embassy Suites by Hilton - Chicago Naperville offer table games like blackjack and poker?
A: The Embassy Suites by Hilton Chicago Naperville does not have a casino or offer table games like blackjack and poker.
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Q: Does the concierge at Embassy Suites by Hilton - Chicago Naperville arrange transportation services?
A: The Embassy Suites by Hilton Chicago Naperville does not offer concierge services, nor does it arrange transportation services. Airport shuttles are not available.
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Q: Does the concierge at Embassy Suites by Hilton - Chicago Naperville provide city maps and recommendations?
A: A concierge service is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is smoking allowed at Embassy Suites by Hilton - Chicago Naperville?
A: Smoking is not allowed at Embassy Suites by Hilton Chicago Naperville. A smoking fee of $300.00 will be charged for smoking, vaping, any electronic smoking devices, candles, and incense.
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Q: Is there a convenience or sundry store at Embassy Suites by Hilton - Chicago Naperville?
A: A convenience or sundry store is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there a dress code for the casino at Embassy Suites by Hilton - Chicago Naperville?
A: There is no casino at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there a florist available on-site or nearby at Embassy Suites by Hilton - Chicago Naperville?
A: A florist is not available on-site or mentioned as being nearby.
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Q: Is there a hairdresser at Embassy Suites by Hilton - Chicago Naperville?
A: A hairdresser is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there a market available at Embassy Suites by Hilton - Chicago Naperville?
A: A market is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there an extra charge for concierge assistance at Embassy Suites by Hilton - Chicago Naperville?
A: Concierge assistance is not available.
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Q: Is there an ice machine at Embassy Suites by Hilton - Chicago Naperville?
A: An ice machine is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What are the laundry hours at Embassy Suites by Hilton - Chicago Naperville?
A: Laundry facilities are not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What are the operating hours of the casino at Embassy Suites by Hilton - Chicago Naperville?
A: A casino is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What are the operating hours of the concierge desk at Embassy Suites by Hilton - Chicago Naperville?
A: A concierge desk is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What types of slot machines are available at the casino in Embassy Suites by Hilton - Chicago Naperville?
A: There is no casino or slot machines available at the Embassy Suites by Hilton Chicago Naperville.
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Q: Which amenities does Embassy Suites by Hilton - Chicago Naperville offer?
A: Embassy Suites by Hilton Chicago Naperville offers the following amenities: * Free made-to-order breakfast * Non-smoking rooms * Free WiFi * Complimentary evening reception * Free parking * On-site restaurant * Indoor pool * Fitness center * Business center * Pet-friendly rooms * Connecting Rooms * Digital Key * Streaming entertainment * Cribs * Room service * Spacious two-room suites with a full kitchenette
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Credit Card Options
Q: Can I use JCB at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can use your JCB card at the Embassy Suites by Hilton - Chicago Naperville. This property explicitly lists JCB International as an accepted payment method, alongside Visa, Mastercard, American Express, Discover, Diners Club, and UnionPay. Additionally, because JCB has a long-standing global alliance with the Discover Network, JCB cards are generally accepted at any merchant in the United States that accepts Discover cards, including Hilton properties.
Q: Can I use Mastercard at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can use a Mastercard at the Embassy Suites by Hilton Chicago Naperville." "The hotel accepts major credit and debit cards, including: Mastercard" "This property is cashless, meaning cash is not accepted for room bookings or incidental deposits at check-in. You will need a valid credit or debit card to complete your stay.
Q: Can I use UnionPay at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can use UnionPay at the Embassy Suites by Hilton - Chicago Naperville. UnionPay cards (both credit and debit) are processed over the Discover network in the United States via the Discover Network Alliance. UnionPay cards that are dual-branded with Visa, Mastercard, or American Express will process through those networks. When paying at the front desk, ask the cashier to run the card as "Credit" to route it through the Discover network. For UnionPay credit cards, you generally only need to sign rather than enter a PIN.
Q: Can I use Visa at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can use a Visa card (credit and debit) at the Embassy Suites by Hilton - Chicago Naperville. The hotel accepts major credit and debit cards including Visa. This property is cashless, meaning cash is not accepted for room payments or incidentals. If you use a Visa debit card, the hotel will place a temporary hold on your card at check-in to cover the cost of your stay plus estimated incidentals.
Q: Is contactless payment available during check-in or check-out at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, contactless payment, check-in, and check-out are available at the Embassy Suites by Hilton Chicago Naperville. This contactless experience is managed through the Hilton Honors mobile app. Contactless Check-In & Payment: You can check in digitally before you arrive, choose your room, review your reservation, and securely add or update your credit card information directly in the app to handle payments contactlessly. Digital Key: Once checked in, you can request a Digital Key through the app to use your smartphone to unlock your room, elevators, and other hotel amenities. Contactless Check-Out: You can complete your check-out and receive your receipt digitally through the app without needing to visit the front desk.
Q: Is Diners Club accepted at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, Diners Club is accepted at the Embassy Suites by Hilton Chicago Naperville. The hotel accepts major credit and debit cards for payment and incidentals, including Diners Club, Visa, Mastercard, American Express, Discover, Carte Blanche. The hotel does not accept cash payments.
Q: Is Discover Card accepted at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, the Discover Card is accepted at the Embassy Suites by Hilton Chicago Naperville. The hotel accepts all major credit cards, including Discover, Visa, Mastercard, American Express, Diners Club, and Carte Blanche. This property does not accept cash payments for room bookings or incidentals, so you will need to use a credit card or debit card during your stay.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can connect multiple devices to the free Wi-Fi at the Embassy Suites by Hilton - Chicago Naperville. Standard Wi-Fi is complimentary for all guests; to access it you will typically need to sign in using your room number and last name, or log in using a free Hilton Honors loyalty account. While Hilton allows multi-device connectivity, individual properties typically enforce a soft limit of 3 to 4 devices per room on the free/standard tier. If you need faster speeds or have a large number of devices, you can upgrade to Premium Wi-Fi (complimentary for Hilton Honors Diamond elite status). If you hit a device limit and do not want to pay for an upgrade, you can use a travel router that connects to the hotel's Wi-Fi as a single device, allowing multiple personal devices to share that connection.
Q: Do I need to log in or use a special code to access the free internet at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you will need to log in to access the free Wi-Fi, but you generally do not need a special code unless you are attending a specific conference or event. The hotel uses a captive portal (splash page) to manage internet access. Select the hotel's guest network (usually named "Hilton Honors" or "Embassy Suites Guest"). A browser window should automatically pop up to the login portal; if not, open a browser or type 1.1.1.1 to force the login page. Login methods: Last Name & Room Number for registered guests; Hilton Honors account credentials; or a Promotional / Meeting Code provided by the front desk or event organizer for meetings/conferences. Standard Wi-Fi is completely free; a paid "Premium" high-speed Wi-Fi option may be offered on the same login page—select the Standard/Free option unless you have Diamond status or a promotion that includes free premium internet.
Q: Do the guest rooms at Embassy Suites by Hilton - Chicago Naperville have wifi?
A: Yes, the guest rooms at Embassy Suites by Hilton Chicago Naperville have free WiFi.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer free internet access for guests?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers free WiFi for guests.
Sources: [1]
Q: Is the free internet access at Embassy Suites by Hilton - Chicago Naperville secure for online banking or transactions?
A: No, the free Wi-Fi at the Embassy Suites by Hilton - Chicago Naperville (like almost all hotel and public Wi-Fi networks) is not secure for online banking or sensitive financial transactions on its own." "Shared Network: Because many guests connect to the same network, a bad actor on the same connection can use basic packet-sniffing tools to intercept unencrypted data or attempt to exploit vulnerabilities on your device." ""Evil Twin" Hotspots: Cybercriminals can easily set up a rogue Wi-Fi hotspot nearby and name it something convincing (e.g., 'EmbassySuites_Guest_Free' or 'Free Hotel Wi-Fi'). If you accidentally connect to it, they can monitor and capture everything you do online." "Lack of Advanced Encryption: Even if the network requires a password or a room number to log in, the traffic between your device and the router is often not fully encrypted or isolated from other users on the network." "If you must access your bank account or make transactions while staying at the hotel, you should take the following precautions: Use a Virtual Private Network (VPN): A VPN is the single most important tool you can use on public Wi-Fi. It creates an encrypted 'tunnel' for your data, making it unreadable to anyone else on the hotel network, including hackers or the network administrators themselves." "Switch to Cellular Data (4G/5G): The safest alternative is to disconnect from the hotel Wi-Fi entirely and use your phone's cellular data. You can also turn your phone into a personal hotspot to connect your laptop securely." "Use Official Banking Apps: If you must use the hotel Wi-Fi, use your bank's official mobile app rather than a web browser. Official apps typically have stricter, built-in security protocols (like certificate pinning) that make them harder to spoof than a standard browser window." "Look for HTTPS and Pay Attention to Warnings: Ensure any website you visit starts with https:// (and has a padlock icon in the address bar). If your browser displays a security warning or an 'invalid certificate' error when you try to connect, disconnect immediately—this is a strong sign of a potential interception attempt." "Enable Multi-Factor Authentication (MFA): Ensure MFA is active on all of your financial accounts. Even if someone manages to steal your password, they won't be able to access your account without the secondary verification code.
Q: Is the free internet at Embassy Suites by Hilton - Chicago Naperville limited to certain hours or available 24/7?
A: Free WiFi is available at Embassy Suites by Hilton Chicago Naperville. The context does not indicate any time limitations for its availability.
Sources: [1]
Q: Is the free internet speed at Embassy Suites by Hilton - Chicago Naperville suitable for video streaming and work?
A: At the Embassy Suites by Hilton Chicago Naperville, free Wi-Fi is provided to all guests." "Speed: Like most Hilton properties, the complimentary standard Wi-Fi is typically capped at basic speeds (usually around 2 to 5 Mbps)." "What it’s good for: Checking emails, web browsing, messaging, and streaming video in Standard Definition (SD)." "Where it struggles: If you need to participate in high-definition video calls (like Zoom or Microsoft Teams), upload/download large files, or stream 4K/HD video, the free tier will likely feel sluggish or experience buffering.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at Embassy Suites by Hilton - Chicago Naperville?
A: Security guards are not available for meeting/event services.
Sources: [1]
Q: Are staff available at Embassy Suites by Hilton - Chicago Naperville for manual work?
A: Luggage storage and front desk assistance available; no dedicated traditional bellhop service on standby; self-parking is complimentary (no valet). On-site Maintenance Technicians and engineering staff handle manual repairs, plumbing, HVAC, and physical upkeep of guest rooms and facilities. Hotel staff cannot be hired or contracted by guests to perform private manual labor (e.g., moving personal furniture, loading trucks, or external physical work). For events, dedicated Banquet Setup staff and Housepersons handle manual setup and teardown of tables, chairs, stages, and AV equipment. The hotel hires for manual labor roles including Room Attendants/Housekeepers, Housepersons, Laundry Attendants, Banquet Setup & Stewards, and Maintenance Technicians. For specific requests contact front desk at +1 630-799-5900.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer registration services for meeting/event services?
A: They do not offer full-scale, in-house event registration management services (such as handling attendee sign-ups, payment collection, or ticketing)." "The hotel features versatile pre-function areas outside of their meeting rooms and ballrooms that are ideal for setting up physical registration desks, check-in tables, and badge pickup stations." "Their meeting and business services include access to a business center, copying, faxing, and general administrative support." "The hotel has on-site certified meeting planners who can assist you in coordinating the logistics of your event, including the layout and flow of your registration area." "They offer tools to simplify lodging registration for your attendees, such as personalized group booking links so guests can reserve their own rooms within your block." "If you require dedicated, end-to-end registration services (like digital ticketing, badge printing, or attendee tracking), you will need to utilize a third-party event management platform or coordinator.
Q: Is a carpenter available for meeting/event services at Embassy Suites by Hilton - Chicago Naperville?
A: A carpenter is not available for meeting/event services.
Sources: [1]
Q: Is a decorator available for meeting/event services at Embassy Suites by Hilton - Chicago Naperville?
A: A decorator is not available for meeting/event services.
Sources: [1]
Q: Is a locksmith available for meeting/event services at Embassy Suites by Hilton - Chicago Naperville?
A: A locksmith is not available for meeting/event services.
Sources: [1]
Q: Is a photographer available for meeting/event services at Embassy Suites by Hilton - Chicago Naperville?
A: A photographer is not available for meeting/event services.
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Q: Is an AV technician available for meeting/event services at Embassy Suites by Hilton - Chicago Naperville?
A: An AV technician for meeting/event services is not available.
Sources: [1]
Q: Is an electrician available for meeting/event services at Embassy Suites by Hilton - Chicago Napervillel?
A: An electrician is not available for meeting/event services.
Sources: [1]
Q: Is event lighting available at Embassy Suites by Hilton - Chicago Naperville?
A: Event lighting is not available.
Sources: [1]
Q: Is there copy or duplicating services available in the meeting rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Copy or duplicating services are not available in the meeting rooms.
Sources: [1]
Snow Skiing & Snowboarding
Q: Are ski lockers available at Embassy Suites by Hilton - Chicago Naperville?
A: Ski lockers are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer ski-in/ski-out access?
A: Embassy Suites by Hilton Chicago Naperville does not offer ski-in/ski-out access.
Sources: [1]
Q: How far is the ski area to the Embassy Suites by Hilton - Chicago Naperville?
A: The closest ski area to the Embassy Suites by Hilton - Chicago Naperville is Four Lakes Alpine Snowsports (Lisle, Illinois). Driving distance: approximately 3.6 to 4 miles (about a 10-minute drive depending on traffic). Straight-line distance: approximately 2.8 miles (4.57 km). Nearby larger options include Villa Olivia (Bartlett, IL): ~18 miles (approx. 30-minute drive) and Wilmot Mountain (Wilmot, WI): ~65 miles (approx. 1 hour and 15-minute drive).
Q: Is the Embassy Suites by Hilton - Chicago Naperville at a ski area?
A: The Embassy Suites by Hilton Chicago Naperville is not located at a ski area.
Sources: [1]
Q: What is the name of the ski area at Embassy Suites by Hilton - Chicago Naperville?
A: A ski area is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Specialty Pools
Q: Is there a hot tub or jacuzzi available at Embassy Suites by Hilton - Chicago Naperville?
A: A hot tub or jacuzzi is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Is there a whirlpool available for guests at Embassy Suites by Hilton - Chicago Naperville?
A: A whirlpool is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, stack chairs are available for the meeting and event spaces at the Embassy Suites by Hilton - Chicago Naperville. The hotel's event venue (Venue Naperville) utilizes standard hotel banquet chairs for large-scale setups such as theater, classroom, and banquet layouts; these banquet chairs are designed to be stackable for easy setup and storage. The Cardinal Boardroom is typically outfitted with fixed, ergonomic boardroom chairs instead of stackable banquet chairs. If you need a specific layout or number of stack chairs, coordinate with the hotel's event planning and banquets team to ensure the room is configured as needed.
Q: Are tables available in the meeting room(s) at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, tables are available in the meeting rooms at the Embassy Suites by Hilton Chicago Naperville. Available table configurations include Boardroom/Conference Style (single large central table), Classroom Style (rows of rectangular tables), Banquet Style (round tables seating ~8–10), U-Shape or T-Shape (rectangular tables arranged in a U or T), and Crescent/Half-Round (round tables with seating on one side).
Q: Are whiteboards available in the meeting rooms at Embassy Suites by Hilton - Chicago Naperville ?
A: Whiteboards are not available.
Sources: [1]
Q: Is a podium lectern available in the meeting room at Embassy Suites by Hilton - Chicago Naperville?
A: A podium lectern is not available.
Sources: [1]
Q: Is there an installed stage in the meeting room at Embassy Suites by Hilton - Chicago Naperville?
A: An installed stage is not available in the meeting rooms at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Fire Safety & Prevention
Q: Are there elevators at Embassy Suites by Hilton - Chicago Naperville?
A: Elevators are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Are there visual alarms in guest rooms and suites at Embassy Suites by Hilton - Chicago Naperville?
A: Visual alarms are not available in guest rooms and suites.
Sources: [1]
Q: Are visual alarms available in public areas at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, visual alarms are available in public areas and hallways at the Embassy Suites by Hilton - Chicago Naperville. The hotel is equipped with audio/visual fire alarm indicators throughout its common areas, hallways, and public spaces. The hotel offers hearing-accessible guest suites that feature in-room visual alarms and notification devices.
Q: Do guest rooms and suites at Embassy Suites by Hilton - Chicago Naperville have audible alarms?
A: Guest rooms and suites do not have audible alarms.
Sources: [1]
Q: Do public hallways at Embassy Suites by Hilton - Chicago Naperville have audible alarms?
A: Audible alarms in public hallways are not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have visual alarms in public hallways?
A: Visual alarms in public hallways are not available.
Sources: [1]
Hotel Category
Q: Does Embassy Suites by Hilton - Chicago Naperville have a reward program?
A: Yes, Embassy Suites by Hilton Chicago Naperville participates in the Hilton Honors member benefits program.
Sources: [1]
Q: Is Embassy Suites by Hilton - Chicago Naperville considered a resort property?
A: No, Embassy Suites by Hilton Chicago Naperville is not considered a resort property.
Sources: [1]
Room Related Taxes & Fees
Q: Does Embassy Suites by Hilton - Chicago Naperville charge a resort fee for guests?
A: A resort fee is not available at Embassy Suites by Hilton Chicago Naperville.
Sources: [1]
Accessibility and Guest Room Security
Q: Are accessible vanities available at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, accessible vanities are available at the Embassy Suites by Hilton Chicago Naperville. The bathrooms in mobility-accessible suites feature accessible vanities/sinks designed with necessary knee clearance for wheelchair users; lowered vanity mirrors; insulated plumbing under the sink; accessible faucets/levers; and grab bars near the toilet and shower/tub. To ensure these features, select a "Mobility Accessible" suite.
Q: Are bathtub grab bars available for guest safety at Embassy Suites by Hilton - Chicago Naperville?
A: Bathtub grab bars are not available.
Sources: [1]
Q: Are hearing accessible rooms and/or kits available at Embassy Suites by Hilton - Chicago Naperville?
A: Hearing accessible rooms and/or kits are not available.
Sources: [1]
Q: Are lowered deadbolts available on guest room doors at Embassy Suites by Hilton - Chicago Naperville to enhance guest security?
A: Lowered deadbolts are not available on guest room doors.
Sources: [1]
Q: Are lowered electrical outlets available at Embassy Suites by Hilton - Chicago Naperville to enhance guest accessibility and safety?
A: Lowered electrical outlets are not available.
Sources: [1]
Q: Are lowered view ports available in guest room doors at Embassy Suites by Hilton - Chicago Naperville to enhance guest security?
A: Lowered view ports in guest room doors are not available.
Sources: [1]
Q: Are mobility accessible rooms and/or kits available at Embassy Suites by Hilton - Chicago Naperville?
A: Accessible rooms are available. Mobility accessible kits are not available.
Sources: [1]
Q: Are transfer showers available in guest rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, transfer showers are available in select guest rooms at the Embassy Suites by Hilton - Chicago Naperville. Room types identified with this feature include "1 King Bed, Mobility Accessible with Transfer Shower, Hearing Accessible"; "2 Queen Beds, Hearing/Mobility Accessible, Transfer Shower"; and "Suite, 1 Bedroom (Mobility/Hearing Access, Transfer Shower)". These rooms include accessibility features such as grab bars and a shower bench. It is recommended to specify a preference for a transfer shower during booking or contact the hotel directly to guarantee that specific room type.
Q: Are view ports available in guest room and suite doors at Embassy Suites by Hilton - Chicago Naperville to enhance guest security?
A: View ports are not available in guest room and suite doors.
Sources: [1]
Q: Can I share my digital key with other guests at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can share your digital key with other guests during your stay at the Embassy Suites by Hilton - Chicago Naperville. Hilton’s "Digital Key Share" feature allows you to share access under the following guidelines: Up to 4 Companions; Hilton Honors Membership Required: Each guest you share the key with must have a Hilton Honors account and be signed into the Hilton Honors mobile app; No Re-Sharing: guests you share the key with cannot further share it; Simultaneous Use: You can use both digital keys and physical key cards at the same time during your stay. How to share: Open the Hilton Honors app → Stays tab → Digital Key screen → "Share your key" → select room and send invitation via SMS or email. Companion must open link, log into or register for the Hilton Honors app, and accept the key. As the primary guest, you can revoke a shared digital key at any time through the app or by asking the front desk for assistance.
Q: Can I use a digital key to access hotel amenities at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can. The Embassy Suites by Hilton Chicago Naperville supports Hilton’s Digital Key feature through the Hilton Honors mobile app." "At this property, your Digital Key can be used to access your suite as well as any hotel amenities and areas that typically require a physical key card. This includes: The Indoor Pool, The Fitness Center, Elevators, Side/exterior doors (for secure entry after hours)." "Ensure you have the latest version of the Hilton Honors app and are logged into your account." "You can check in and request your Digital Key through the app starting 24 hours before your arrival." "When you are near an equipped lock (like the fitness center door or pool gate), open the app and tap the 'Unlock' button to gain access." "If this is your first time using a Digital Key or if you have a new Hilton Honors account, you may still need to stop by the front desk briefly to verify your ID and payment method before the key is fully activated on your phone.
Q: Do the accessible rooms in Embassy Suites by Hilton - Chicago Naperville have doors that provide a 32-inch wide opening?
A: the accessible rooms at the Embassy Suites by Hilton Chicago Naperville feature doors that provide a minimum 32-inch wide clear opening.
Q: Do the guest room and suite doors at Embassy Suites by Hilton - Chicago Naperville have self-closing mechanisms?
A: Yes, the main entry doors to the guest rooms and suites at the Embassy Suites by Hilton Chicago Naperville are equipped with self-closing mechanisms." "All main suite doors leading out to the hallway will automatically close on their own." "Internal communicating doors (the doors that connect adjacent suites to one another on the inside) are typically exempt from self-closing requirements.
Q: Do the pools at Embassy Suites by Hilton - Chicago Naperville offer a sloped entry?
A: The indoor pool at Embassy Suites by Hilton Chicago Naperville does not offer a sloped entry.
Sources: [1]
Q: Do the pools at Embassy Suites by Hilton - Chicago Naperville offer have a self-operating lift?
A: A self-operating lift for the pools is not available.
Sources: [1]
Q: Do the room windows at Embassy Suites by Hilton - Chicago Naperville open for guest comfort and ventilation?
A: At the Embassy Suites by Hilton Chicago Naperville, the guest room windows do not open. The windows are sealed for guest safety, security, and energy efficiency. For guest comfort and ventilation, each suite is equipped with individual, climate-controlled air conditioning and heating systems that can be adjusted using the in-room thermostat.
Q: Does Embassy Suites by Hilton - Chicago Naperville allow digital key access for all room types?
A: Yes, Embassy Suites by Hilton - Chicago Naperville allows digital key access for all room types. The hotel is fully equipped with Hilton's Digital Key technology; the electronic locks on all guest rooms—including standard King Studio Suites, Two-Room Suites, Premium Suites, and Accessible Suites—are compatible with the Hilton Honors app. The digital key also grants access to common areas like the fitness center, indoor pool, and side entry doors. Hilton Honors membership is required to use the digital key; you must book directly through Hilton, have an active Hilton Honors account, and use the Hilton Honors mobile app. First-time users may be prompted to stop by the front desk on arrival to verify ID and credit card before the digital key is activated. Certain bookings (e.g., specific government rates or friends-and-family rates that require physical ID/form verification) may require check-in at the front desk first.
Q: Does Embassy Suites by Hilton - Chicago Naperville have alarm clock telephone ringers?
A: Alarm clock telephone ringers are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have an accessible registration desk?
A: An accessible registration desk is not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville have an wheel chair accessible route to the registration desk?
A: Yes, the Embassy Suites by Hilton Chicago Naperville has a wheelchair-accessible route to the registration desk. A stair-free, well-lit path from the entrance to the lobby. A wheelchair-accessible path of travel throughout the public areas. A dedicated wheelchair-accessible registration desk designed with a lower counter height of approximately 84 centimeters / 33 inches to accommodate guests in wheelchairs. Contact phone for assistance: +1 630-799-5900.
Q: Does Embassy Suites by Hilton - Chicago Naperville have deadbolts on guest room and suite doors?
A: Deadbolts are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer a toilet seat at wheelchair height for disabled guests?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers wheelchair-height toilet seats in its designated mobility-accessible rooms. Toilets in mobility-accessible rooms feature a seat height of 17 to 19 inches above the floor. The toilets are equipped with adjacent side and rear grab bars to assist with transfers. The bathrooms provide adequate wheelchair turning clearance and roll-under vanities. When booking, specifically reserve a mobility-accessible suite (such as those designated with a "Roll-In Shower" or "Accessible Tub") to ensure these features are present.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer digital key access?
A: Yes, Embassy Suites by Hilton Chicago Naperville offers Digital Key access.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer lever handles on guest room doors?
A: Yes, the Embassy Suites by Hilton - Chicago Naperville offers lever door handles on its guest room doors. This is standard for the property and is featured as part of its accessibility and ADA-compliant design features, making the doors easier to operate than traditional round doorknobs.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer lowered night guards on guest room doors?
A: Lowered night guards on guest room doors are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer room and suite access through an exterior corridor?
A: Does Embassy Suites by Hilton - Chicago Naperville offer room and suite access through an exterior corridor? No, the Embassy Suites by Hilton Chicago Naperville does not offer room and suite access through an exterior corridor. All of its 168 suites are accessed via interior corridors located entirely inside the building.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer room and suite access through an interior corridor?
A: Embassy Suites by Hilton Chicago Naperville offers room and suite access through interior corridors. The hotel is designed around a large, multi-story indoor atrium; guest suites are accessed via interior hallways and walkways that overlook this central indoor space, ensuring you do not have to step outside to access your room, the lobby, the indoor pool, or the on-site restaurant.
Q: Does Embassy Suites by Hilton - Chicago Naperville offer safety chains or latches on guest doors?
A: Safety chains or latches on guest doors are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville offer secondary locks on room windows?
A: Secondary locks on room windows are not available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide electronic room keys for guests?
A: Yes, Digital Key is available.
Sources: [1]
Q: Does Embassy Suites by Hilton - Chicago Naperville provide meeting space for guests?
A: Yes, Embassy Suites by Hilton Chicago Naperville provides stylish space and resources for gatherings.
Sources: [1]
Q: Does the Embassy Suites by Hilton - Chicago Naperville, have roll-in shower available?
A: Roll-in showers are not available.
Sources: [1]
Q: How can I use a digital key at Embassy Suites by Hilton - Chicago Naperville?
A: To use a digital key at the Embassy Suites by Hilton - Chicago Naperville, you will use the standard Hilton Honors contactless experience. Download the free Hilton Honors app from the Apple App Store or Google Play Store. Sign into your Hilton Honors account and link your reservation to your profile in the app. Ensure your phone's Bluetooth and Location Services are turned on, as the digital key relies on Bluetooth to communicate with the door locks. Starting 24 hours before arrival, open the Hilton Honors app and tap the Check-In button next to your Naperville reservation. During check-in, view a digital floor plan to choose your room or let the app choose, and opt-in/request the Digital Key. On the day of arrival, once your suite is ready, you will receive a push notification stating that your Digital Key has been delivered. If identity verification is required, the app may prompt you to stop by the front desk to show ID before the key is activated; otherwise you can bypass the front desk. Walk up to your suite, open the Hilton Honors app, and when within range a button will appear on your screen; tap the Unlock button, wait for the lock light to turn green, and open the door. You can share your digital key with up to four companions through the Stays tab in the app (they must download the Hilton Honors app and sign up). If needed, request a physical plastic keycard from the front desk as a backup; both the digital key and physical key will work simultaneously.
Q: How do I troubleshoot issues with my digital key at Embassy Suites by Hilton - Chicago Naperville?
A: Turn on Bluetooth: The Hilton Honors app uses Bluetooth to communicate with your room's door lock. Enable Location Services: Ensure location access is set to "Always" or "While Using the App." Check Your Internet Connection: You need a stable cellular data or Wi‑Fi connection to download or refresh the key; you can connect to the hotel's complimentary guest Wi‑Fi if your cellular signal is weak. Update the App: Ensure you are using the latest version of the Hilton Honors app. Clear App Cache (Android) or Offload App (iOS): Android—Settings > Apps > Hilton Honors > Storage > Clear Cache; iOS—Settings > General > iPhone Storage > Hilton Honors > Offload App (then reinstall it). Log Out and Log Back In to force the digital key to reload. Digital Keys only work on the device they were originally requested on; if you switched phones you must visit the front desk to have them disable the old key so you can request a new one. ID or Payment Verification: some properties require guests to stop by the front desk to verify ID and credit card before the Digital Key is fully activated; if the app says "Stop by Front Desk" or the key is pending, this is likely the reason. System Outages / Lock Battery: occasionally the hotel's local key server or the lock's battery may be down; if the lock does not react at all (no lights flashing), the lock battery might be dead. If the key still won't work, visit the front desk to get a physical key card. For immediate assistance or lockout contact: Embassy Suites Chicago Naperville Front Desk: +1-630-799-5900.
Q: How long is my digital key valid after check-out at Embassy Suites by Hilton - Chicago Naperville?
A: If you officially check out (either by using the "digital check-out" feature in the Hilton Honors app or by checking out in person at the front desk), your digital key is immediately deactivated and will no longer work. If you do not manually check out, your digital key will remain active until the hotel's standard check-out time, which is 11:00 AM on your departure day; at 11:00 AM, the system will automatically expire and deactivate the key. If you require access past 11:00 AM, request a late check-out with the front desk; if approved they will update your reservation and automatically extend the digital key validity to the new agreed-upon departure time.
Q: Is a physical key card still available if I use a digital key at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, you can still get a physical key card if you choose to use a digital key at the Embassy Suites by Hilton - Chicago Naperville. This is standard policy across all Hilton properties. Even if you check in digitally and activate your digital key on the Hilton Honors app, you can stop by the front desk at any time during your stay, present your ID, and request a physical key card. Both the digital key and the physical key card will work simultaneously, which is highly recommended as a backup in case your phone battery dies or the digital key experiences connectivity issues.
Q: Is an adjustable-height hand-held shower wand available at Embassy Suites by Hilton - Chicago Naperville?
A: An adjustable-height hand-held shower wand is not available.
Sources: [1]
Q: Is an internet connection required to use a digital key at Embassy Suites by Hilton - Chicago Naperville?
A: To request and download the digital key: Yes, Internet is required. You must have an active internet connection (cellular data or Wi‑Fi) to log into the Hilton Honors app, complete the digital check-in process, and request and download the digital key to your device. To unlock the door: No, Internet is not required. Once the digital key has been successfully downloaded and activated on your smartphone, you do not need an active internet connection (cellular data or Wi‑Fi) to unlock your room door, elevator, or other hotel amenities. The Hilton Honors app uses Bluetooth Low Energy (BLE) to communicate directly with the door lock. To ensure it works offline: Keep Bluetooth enabled on your phone; Keep Location Services enabled; Do not log out of the app or clear your app cache, as doing so may require you to reconnect to the internet to re‑verify your credentials.
Q: Is there an accessible entrance to on-site fitness center at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there is an accessible entrance to the on-site fitness center at the Embassy Suites by Hilton Chicago Naperville; the hotel has a wheelchair-accessible fitness center/gym and a wheelchair-accessible path of travel throughout the property.
Q: Is there an accessible entrance to the on-site business center at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there is an accessible entrance to the on-site business center at the Embassy Suites by Hilton Chicago Naperville. The hotel features a fully wheelchair-accessible business center, along with wheelchair-accessible paths of travel throughout the property to ensure easy entry and navigation.
Q: Is there an accessible entrance to the on-site spa at Embassy Suites by Hilton - Chicago Naperville?
A: There is no on-site spa available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is there an accessible entrance to the on-site swimming pool at Embassy Suites by Hilton - Chicago Naperville?
A: The on-site indoor swimming pool at the Embassy Suites by Hilton Chicago Naperville is wheelchair-accessible. A wheelchair-accessible path of travel leading to the pool area. A pool lift (hoist) to assist guests with entering and exiting the water.
Q: Is there an accessible main entrance to the Embassy Suites by Hilton - Chicago Naperville?
A: The Embassy Suites by Hilton Chicago Naperville features an accessible main entrance. The property's accessibility features for the entrance include a stair-free path to the entrance, a well-lit path to the entrance, a wheelchair-accessible path of travel from the parking area to the entrance, and wheelchair-accessible parking and van parking spaces on-site.
Q: Is there an accessible route to guest room at Embassy Suites by Hilton - Chicago Naperville?
A: Yes, there is an accessible route to the guest rooms at the Embassy Suites by Hilton Chicago Naperville. There is a flat, stair-free, well-lit path leading into the main entrance of the hotel. The hotel is equipped with wheelchair-accessible elevators with wide doors (56 inches) to take you to upper-floor guest rooms. Common areas, including the path from the entrance to the elevators, are wheelchair-accessible. The hotel offers mobility-accessible rooms (featuring roll-in showers or accessible tubs) and hearing-accessible rooms.
Q: What app do I need to access the digital key for Embassy Suites by Hilton - Chicago Naperville?
A: To access the digital key for the Embassy Suites by Hilton - Chicago Naperville, you need to download and use the Hilton Honors app." "Once you have the app installed, you can log in to your Hilton Honors account to check in digitally, choose your room, and use your phone as a digital key to unlock your room, elevators, and other guest-accessible areas.
Workspace Amenities
Q: Are speakerphones available at Embassy Suites by Hilton - Chicago Naperville?
A: Speakerphones are not available.
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Q: Do the guest rooms at Embassy Suites by Hilton - Chicago Naperville have phones with voicemail?
A: Guest rooms do not have phones with voicemail.
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Q: Do the rooms at Embassy Suites by Hilton - Chicago Naperville have desk chairs?
A: Yes, the rooms and suites at the Embassy Suites by Hilton Chicago Naperville are equipped with a work desk and an accompanying desk chair." "Each room is designed with a dedicated workspace that includes a desk, a desk chair, and nearby power outlets to accommodate business travelers and remote work.
Q: Do the rooms at Embassy Suites by Hilton - Chicago Naperville have ergonomic chairs for working comfortably?
A: Yes, the rooms at the Embassy Suites by Hilton - Chicago Naperville are equipped with dedicated work desks and ergonomic chairs (often described as ergonomic workstations) to ensure you can work comfortably during your stay." "Additionally, the hotel's on-site business center also features workstations equipped with ergonomic chairs and printing services.
Q: Does Embassy Suites by Hilton - Chicago Naperville have electrical outlets at desk level?
A: Yes, the Embassy Suites by Hilton Chicago Naperville features guest rooms equipped with a work desk that has electrical outlets at desk level. The desks in their suites are designed for business travelers and remote work, featuring accessible power outlets built directly into the desk lamp base or the desk itself to make plugging in laptops and devices easy without having to reach behind furniture.
Q: Does Embassy Suites by Hilton - Chicago Naperville provide a spare electrical outlet at the desk?
A: Embassy Suites by Hilton Chicago Naperville provides a work desk equipped with an electrical outlet in its guest suites." "Typically, this is provided either via a wall outlet directly adjacent to the desk or through built-in outlets on the desk lamp/media hub, allowing you to easily plug in and charge your laptop, phone, or other devices while working.
Q: How many telephones are found in the rooms at Embassy Suites by Hilton - Chicago Naperville?
A: Telephones are not available in the rooms at Embassy Suites by Hilton Chicago Naperville.
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Q: Is an in-room printer available at Embassy Suites by Hilton - Chicago Naperville?
A: An in-room printer is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: Is in-room fax available at Embassy Suites by Hilton - Chicago Naperville?
A: In-room fax is not available at Embassy Suites by Hilton Chicago Naperville.
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Q: What is the electric voltage in rooms at Embassy Suites by Hilton - Chicago Naperville?
A: The electric voltage in the guest rooms at the Embassy Suites by Hilton - Chicago Naperville is 120 volts (120V) with a frequency of 60 Hz. The rooms feature standard American Type A (two-prong) and Type B (three-prong, grounded) wall outlets.
Q: What kind of work desk is provided in guest rooms at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton - Chicago Naperville, guest rooms (which are all two-room suites or studio suites) are equipped with a dedicated work desk. The desk is typically situated in the living/lounge area of the suite, separate from the bedroom. It is paired with a comfortable desk chair. The desk area is positioned near power outlets and is supported by the hotel's complimentary high-speed Wi-Fi. The suites also feature a separate dining/wet bar area with a microwave and mini-refrigerator, providing extra surface space if needed.
Airport Information
Q: Does Embassy Suites by Hilton - Chicago Naperville offer a free airport shuttle?
A: An airport shuttle is not available.
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Q: How far is Embassy Suites by Hilton - Chicago Naperville from the nearest airport?
A: The Embassy Suites by Hilton Chicago Naperville is 25 miles from Chicago Midway Airport.
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Q: What transportation options are available from the airport to Embassy Suites by Hilton - Chicago Naperville?
A: Airport shuttle service is not available from Chicago Midway Airport or Chicago-O'Hare International Airport.
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City Center
Q: What is the compass direction from Embassy Suites by Hilton - Chicago Naperville to the city center?
A: The compass direction from the Embassy Suites by Hilton Chicago Naperville (1823 Abriter Court) to the Naperville city center (Downtown Naperville) is South. The hotel is approximately 2.5 to 3 miles north of the downtown city center (hotel sits just south of Interstate 88; downtown is located approximately 2.5 to 3 miles directly south).
Q: What is the distance of the city center from Embassy Suites by Hilton - Chicago Naperville?
A: The City Center is 2 miles from Embassy Suites by Hilton Chicago Naperville.
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Q: What is the nearest city center to Embassy Suites by Hilton - Chicago Naperville?
A: The nearest city center is 2 miles from the hotel.
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Property Internet Provider
Q: What is the wifi bandwidth at Embassy Suites by Hilton - Chicago Naperville?
A: At the Embassy Suites by Hilton Chicago Naperville, in-room Wi‑Fi speed is reported as 100+ Mbps; some booking tiers or basic connections may guarantee a minimum of 25+ Mbps. Hilton brand standards note a complimentary baseline typically at 10 Mbps and a Premium tier designed to deliver at least 30 Mbps. Expect a functional connection of at least 25 Mbps, with the potential to reach upwards of 100+ Mbps.
Spa Facilities
Q: Does Embassy Suites by Hilton - Chicago Naperville have a spa on-site?
A: A spa is not available on-site.
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Q: What types of treatments are offered at the spa at Embassy Suites by Hilton - Chicago Naperville?
A: Spa treatments are not available at Embassy Suites by Hilton Chicago Naperville.
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